Hi all
I'm sure this issue was dissected several times, but I just cannot face trawling through all the old topics.
My problem is: firewall is not running (service stopped) and unresponsive.
I have just upgraded from free Avast! to the paid version. First, I had error messages when I tried to start firewall protection: "Shields unreachable" and "Firewall unavailable". I have read through a couple of topics and surmised that I should uninstall and re-install avast! and check my laptop for "nasties" (using Malwarebytes). I have got rid of a handful of "nasties" and uninstalled Avast! by using uninstall utility, restarted my laptop, re-installed Avast!, restarted again...
Firewall is still "stopped", but now no matter which option I choose, nothing happens when I press "Start" button. Absolutely nothing, not even error message.
I'm using Windows XP, and I have tried both with Windows' firewall switched off and on - no difference.
For the time being I have switched on Windows Firewall again, just to have something up.
Can anyone suggest the next step fixing this problem? It's pretty frustrating that I have paid high pounds for this software and it's not working properly. Not to mention the useless support site.
Thanks in advance!