Author Topic: avast! Free Antivirus (Not Responding) on Vista  (Read 2066 times)

Offline hm2k

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avast! Free Antivirus (Not Responding) on Vista
« on: April 06, 2010, 03:41:52 PM »
A home user has gone to load up their PC.

Avast tells them that their license has expired and they need to register.

They go ahead and follow the instructions to register their free home version.

Upon clicking on "Register now", the application freezes and stops responding.

It's Windows Vista Home Premium 32-bit.

See attached.

Any ideas what may be causing this?

Thanks.

Offline sded

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Re: avast! Free Antivirus (Not Responding) on Vista
« Reply #1 on: April 06, 2010, 03:57:22 PM »
When  was this?  There were a few brief server outages reported this morning in another thread.
Windows 7 x64HP-SP1-No UAC, Opera 11.51, Avast! Internet Security 6.0.128, Webroot SecureAnywhere latest beta, Windows FW off, MVPS HOSTS, SAS/MBAM offline, Macrium Reflect just in case ;)

Offline hm2k

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Re: avast! Free Antivirus (Not Responding) on Vista
« Reply #2 on: April 06, 2010, 04:00:56 PM »
I suspect the two incidents are unrelated. Any better ideas?

Offline Fortycoats

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Re: avast! Free Antivirus (Not Responding) on Vista
« Reply #3 on: April 06, 2010, 04:08:58 PM »
My Avast has stopped running,tells me my system is unsecure..I have the free version also and I'm
using vista too.Re-registered only last week,what can I do I wonder?

Offline sded

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Re: avast! Free Antivirus (Not Responding) on Vista
« Reply #4 on: April 06, 2010, 04:11:11 PM »
Try going to control panel/programs and features and doing a fix of avast!.
Windows 7 x64HP-SP1-No UAC, Opera 11.51, Avast! Internet Security 6.0.128, Webroot SecureAnywhere latest beta, Windows FW off, MVPS HOSTS, SAS/MBAM offline, Macrium Reflect just in case ;)

Offline hm2k

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Re: avast! Free Antivirus (Not Responding) on Vista
« Reply #5 on: April 06, 2010, 04:18:10 PM »
Avast is latest, and a fix didn't work. Any further ideas?

Offline sded

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Re: avast! Free Antivirus (Not Responding) on Vista
« Reply #6 on: April 06, 2010, 04:25:59 PM »
Last resort seems to be an uninstall with the Avast! uninstaller at the top of this forum, and then a reinstall.  Have seen a few reports of registration problems, but not a universal solution yet. 
Windows 7 x64HP-SP1-No UAC, Opera 11.51, Avast! Internet Security 6.0.128, Webroot SecureAnywhere latest beta, Windows FW off, MVPS HOSTS, SAS/MBAM offline, Macrium Reflect just in case ;)

Offline YoKenny

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Re: avast! Free Antivirus (Not Responding) on Vista
« Reply #7 on: April 07, 2010, 10:30:24 AM »
Go to PROFILE then Modify Profile then Forum Profile Information then select your country in Please select your country: then update your Signature: with information like my signature as this helps the helpers offer pertinent advice.

In Account Related Settings select Hide email address from public? to prevent scammers and spammers spamming the hm2k.org email address.
E5200 2.5GHZ, 4GB RAM, 320GB HD, Windows 7 Home Premium 64bit, avast! V9.0 Free, IE10
P4 2.8GHZ, 1.5GB RAM, 40GB HD, XP Pro SP3 32bit, avast! V9.0 Free, Google Chrome
with hpHosts, MVPS HOSTS files, SpeedFan, WinPatrol PLUS

Offline hm2k

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Re: avast! Free Antivirus (Not Responding) on Vista
« Reply #8 on: April 07, 2010, 11:38:01 AM »
Please don't hijack my thread with this kind of non-sense. Use private messages.

 

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