Author Topic: Grrrrr!!! Avast Free WILL NOT Update! Frustrating.....  (Read 10825 times)

Offline cs1966

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Grrrrr!!! Avast Free WILL NOT Update! Frustrating.....
« on: June 12, 2010, 02:56:55 PM »
Ok...gotta try something different. Have been using Avast for the last couple of years and I love it. However, since downloading Avast 5, I am having great difficulty in getting it to update new virus definitions (current version is 100603-1 and I still have 100401-0). Program version is 5.0.462. It just refuses to update. Have tried uninstalling/reinstalling, turning off firewall, etc etc. Any other ideas or others with this same problem??
HP Pavilion AMD Athlon 64x2 Dual Core Processor 2.61 Ghz, Win XP SP3, Avast Free, PC Tools Firewall Plus, Malwarebytes, Super AntiSpyware, Ccleaner, nCleaner, Advanced System Care, Adaware Free

Offline Pondus

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Re: Grrrrr!!! Avast Free WILL NOT Update! Frustrating.....
« Reply #1 on: June 12, 2010, 03:03:55 PM »
First download and install the latest 5.0.545 and see if that will fix it...
http://filehippo.com/download_avast_antivirus/


These are the update settings that works for me.....

top right corner > settings > updates

ENGINE AND VIRUS DEFINITIONS
(ON) automatic updates

PROGRAM
(ON) automatic updates

UPDATE PARAMETERS
(OFF) i only connect to the internett using a dial up modem
(OFF) my computer is permanently connected to the internet

PROXY SETTINGS
(ON) auto detect (use internet explorer settings)



On some computers this have have worked

UPDATE PARAMETERS
(OFF) i only connect to the internett using a dial up modem
(ON) my computer is permanently connected to the internet

PROXY SETTINGS
(OFF) auto detect (use internet explorer settings)
Chief Wiggum: Uh, no, you got the wrong number. This is 9-1…2.


Offline Mr.Agent

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Re: Grrrrr!!! Avast Free WILL NOT Update! Frustrating.....
« Reply #2 on: June 12, 2010, 03:09:16 PM »
Run a program update the latest is 5.0.545 like Pondus said. ;)
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Offline cs1966

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Re: Grrrrr!!! Avast Free WILL NOT Update! Frustrating.....
« Reply #3 on: June 12, 2010, 03:17:07 PM »
That's the problem - it won't update. I did just download the newest program version - however, again, the virus definitions are still out of date and will not update. Now the virus def version is 1100524-1
HP Pavilion AMD Athlon 64x2 Dual Core Processor 2.61 Ghz, Win XP SP3, Avast Free, PC Tools Firewall Plus, Malwarebytes, Super AntiSpyware, Ccleaner, nCleaner, Advanced System Care, Adaware Free

Offline Pondus

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Re: Grrrrr!!! Avast Free WILL NOT Update! Frustrating.....
« Reply #4 on: June 12, 2010, 03:20:30 PM »
what firewall do you have ?
have you tried uninstalling it ?
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Offline cs1966

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Re: Grrrrr!!! Avast Free WILL NOT Update! Frustrating.....
« Reply #5 on: June 12, 2010, 03:37:06 PM »
I have PC Tools Firewall...I turned it off to try to allow Avast updates but that didn't work. PC Tools and Avast worked together before, I really do not want to uninstall the firewall.
HP Pavilion AMD Athlon 64x2 Dual Core Processor 2.61 Ghz, Win XP SP3, Avast Free, PC Tools Firewall Plus, Malwarebytes, Super AntiSpyware, Ccleaner, nCleaner, Advanced System Care, Adaware Free

Offline Pondus

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Re: Grrrrr!!! Avast Free WILL NOT Update! Frustrating.....
« Reply #6 on: June 12, 2010, 03:43:33 PM »
Yes but you can install it again, it is to see if the firewall is the problem....
Have you tried the settings in the post above and reboot ?
Chief Wiggum: Uh, no, you got the wrong number. This is 9-1…2.


Offline ziucqea

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Re: Grrrrr!!! Avast Free WILL NOT Update! Frustrating.....
« Reply #7 on: June 12, 2010, 03:43:49 PM »
Ok...gotta try something different. Have been using Avast for the last couple of years and I love it. However, since downloading Avast 5, I am having great difficulty in getting it to update new virus definitions (current version is 100603-1 and I still have 100401-0). Program version is 5.0.462. It just refuses to update. Have tried uninstalling/reinstalling, turning off firewall, etc etc. Any other ideas or others with this same problem??
'Refuse to update', what does this mean? Does it notify you an error occured or nothing happended when clicking 'uodate now'?
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Offline cs1966

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Re: Grrrrr!!! Avast Free WILL NOT Update! Frustrating.....
« Reply #8 on: June 12, 2010, 03:55:38 PM »
What I mean by refuses to update, I mean that when I select the "update" program or virus def button, it looks like it's going to update, but than abruptly stops and tells you 3s or 4s (3 or 4 seconds I assume)...there is never any error message.
HP Pavilion AMD Athlon 64x2 Dual Core Processor 2.61 Ghz, Win XP SP3, Avast Free, PC Tools Firewall Plus, Malwarebytes, Super AntiSpyware, Ccleaner, nCleaner, Advanced System Care, Adaware Free

Offline Asyn

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Re: Grrrrr!!! Avast Free WILL NOT Update! Frustrating.....
« Reply #9 on: June 12, 2010, 05:31:21 PM »
Until you get this fixed you can download the accumulated VPS updates here. (31 Mb!!)
http://files.avast.com/iavs5x/vpsupd.exe
asyn
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Offline Asyn

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Re: Grrrrr!!! Avast Free WILL NOT Update! Frustrating.....
« Reply #10 on: June 12, 2010, 05:33:21 PM »
Btw, which other security related programs are running on this machine..?
asyn
XP SP3 - avast! 9.0.2018 - CIS 3.14 [FW/D+] - MBAM 1.75 [On Demand] - Firefox ESR 24.4 [NS/ABP/EHH/BP] - Thunderbird 24.4 [EM/CH]
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Offline cs1966

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Re: Grrrrr!!! Avast Free WILL NOT Update! Frustrating.....
« Reply #11 on: June 12, 2010, 07:12:17 PM »
Other security related products running are Malwarebytes, Super AntiSpyware, Ccleaner, Ncleaner, Adaware
HP Pavilion AMD Athlon 64x2 Dual Core Processor 2.61 Ghz, Win XP SP3, Avast Free, PC Tools Firewall Plus, Malwarebytes, Super AntiSpyware, Ccleaner, nCleaner, Advanced System Care, Adaware Free

Offline Asyn

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Re: Grrrrr!!! Avast Free WILL NOT Update! Frustrating.....
« Reply #12 on: June 12, 2010, 08:03:45 PM »
Other security related products running are Malwarebytes, Super AntiSpyware, Ccleaner, Ncleaner, Adaware

I don't know about Ncleaner, but you should get rid of Adaware...!!!
All others run well with avast.
asyn
XP SP3 - avast! 9.0.2018 - CIS 3.14 [FW/D+] - MBAM 1.75 [On Demand] - Firefox ESR 24.4 [NS/ABP/EHH/BP] - Thunderbird 24.4 [EM/CH]
Deutschsprachiger Bereich -> avast! Wissenswertes (Downloads, Anleitungen und Infos): http://forum.avast.com/index.php?topic=60523.0

Offline cs1966

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Re: Grrrrr!!! Avast Free WILL NOT Update! Frustrating.....
« Reply #13 on: June 12, 2010, 09:40:38 PM »
Ok, I will..I don't really use it anyhow. Btw, thanks for the accumulated virus file link..that worked like a charm. I guess if I can't get the updates to work I can at least do that.
HP Pavilion AMD Athlon 64x2 Dual Core Processor 2.61 Ghz, Win XP SP3, Avast Free, PC Tools Firewall Plus, Malwarebytes, Super AntiSpyware, Ccleaner, nCleaner, Advanced System Care, Adaware Free

Offline Asyn

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Re: Grrrrr!!! Avast Free WILL NOT Update! Frustrating.....
« Reply #14 on: June 12, 2010, 09:44:49 PM »
Ok, I will..I don't really use it anyhow. Btw, thanks for the accumulated virus file link..that worked like a charm. I guess if I can't get the updates to work I can at least do that.

You're welcome...!! :)
But we'll get the autoupdate working...!!!
asyn
XP SP3 - avast! 9.0.2018 - CIS 3.14 [FW/D+] - MBAM 1.75 [On Demand] - Firefox ESR 24.4 [NS/ABP/EHH/BP] - Thunderbird 24.4 [EM/CH]
Deutschsprachiger Bereich -> avast! Wissenswertes (Downloads, Anleitungen und Infos): http://forum.avast.com/index.php?topic=60523.0

 

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