Author Topic: Avast Internet Security Suite - License File  (Read 12049 times)

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kade46

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Avast Internet Security Suite - License File
« on: September 06, 2010, 06:50:22 PM »
Computer restarted before I could download the license file. I have requested that the license key be sent to me via email several times, but I'm not getting any emails. And yes, I checked the junk mail folder. How can I get that license file/key?

Offline DavidR

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Re: Avast Internet Security Suite - License File
« Reply #1 on: September 06, 2010, 07:29:34 PM »
Presumably you purchased via the avast web site and Digital River (Element5) payment processing ?

If so try -  License enquiries Digital River (Element5) https://secure.element5.com/esales/impressum.html?.

You say you have requested the licence be resent, where did you do this ?
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kade46

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Re: Avast Internet Security Suite - License File
« Reply #2 on: September 06, 2010, 10:12:50 PM »
I requested the license key directly from Avast's website.  Yes, the software was purchased through Avast's site, and the credit card transaction shows DRI. Wouldn't the license key come from Avast, not DRI?

kade46

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Re: Avast Internet Security Suite - License File
« Reply #3 on: September 06, 2010, 10:47:11 PM »
Fixed. I went through DRI's website and was able to get the key.  Thanks.

Offline DavidR

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Re: Avast Internet Security Suite - License File
« Reply #4 on: September 06, 2010, 11:43:48 PM »
No problem, glad I could help.

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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security