Author Topic: Avast Internet Security Suite - License File  (Read 8322 times)

Offline kade46

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Avast Internet Security Suite - License File
« on: September 06, 2010, 04:50:22 PM »
Computer restarted before I could download the license file. I have requested that the license key be sent to me via email several times, but I'm not getting any emails. And yes, I checked the junk mail folder. How can I get that license file/key?

Offline DavidR

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Re: Avast Internet Security Suite - License File
« Reply #1 on: September 06, 2010, 05:29:34 PM »
Presumably you purchased via the avast web site and Digital River (Element5) payment processing ?

If so try -  License enquiries Digital River (Element5) https://secure.element5.com/esales/impressum.html?.

You say you have requested the licence be resent, where did you do this ?
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Offline kade46

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Re: Avast Internet Security Suite - License File
« Reply #2 on: September 06, 2010, 08:12:50 PM »
I requested the license key directly from Avast's website.  Yes, the software was purchased through Avast's site, and the credit card transaction shows DRI. Wouldn't the license key come from Avast, not DRI?

Offline kade46

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Re: Avast Internet Security Suite - License File
« Reply #3 on: September 06, 2010, 08:47:11 PM »
Fixed. I went through DRI's website and was able to get the key.  Thanks.

Offline DavidR

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Re: Avast Internet Security Suite - License File
« Reply #4 on: September 06, 2010, 09:43:48 PM »
No problem, glad I could help.

Welcome to the forums.
Core2Duo E8300/ 4GB Ram/ WinXP ProSP3/ avast! free 2014 9.0.2018/ Outpost Firewall Pro9.1/ Firefox 28.0, NoScript, RequestPolicy/ MailWasher Pro/ DropMyRights/ MalwareBytes AntiMalware Premium 2.0.1/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security

 

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