I can't move viruses to chest or delete!

[aris747]

I was wondering if someone could help me.  I created a custom scan, and avast found about 3 files and 15 cookies in the memory.  Once the scan is done, I can see the pull-down menu to pick an action, but the apply buttom in non-responsive.  What should I do?  I would greatly appreciate any feedback.  Thanks

[DavidR]

Avast doesn't look for cookies ?

- Detections in Memory
- Resulting from your having done a Custom scan in which you have elected to scan Memory, all these detections are in memory or are listings of files that can't be scanned. Since they aren't physical files they can't be moved to the chest, deleted, etc. so there is no action that can be taken, hence the Apply button being greyed out.

The detections in memory are frequently other security applications loading unencrypted virus signatures into memory. Having set off a scan of memory by an antivirus application looking for virus signatures, don't be too surprised if it finds some in memory.

So if you can give some examples of the items in the list and the type of scan you did it will help us to help you.

What other security applications do you have installed ?