Author Topic: Windows XP new avast - problem  (Read 2589 times)

Offline tatka

  • Newbie
  • *
  • Posts: 2
    • Personal Message (Offline)
Windows XP new avast - problem
« on: January 15, 2011, 07:55:59 AM »
Hello,
I use Avast internet security.
Just download the new update for one.
After rebooting, all of keyboard commands or mouse clicks arent working. I click on my desktop icons - nothing happen, they're not active... The same thing with keyboard commands.
Reboot again, turn Avast off and all is good.
Could you help me to solve this problem?! Im really need in my pc for work.
P.S. My system is Windows XP, SP2.

Offline craigb

  • avast! Überevangelist
  • Serious Graphoman
  • *****
  • Posts: 8056
  • Gender: Male
    • Personal Message (Offline)
Re: Windows XP new avast - problem
« Reply #1 on: January 15, 2011, 10:03:40 AM »
You can try uninstalling the BhS through add remove program's for the time being and see if that get's you working untill some more of the issue's get ironed out.
Windows 8.1 Pro X64/ IE 11/ Avast 9.0.2018/ MBAM Premium 2

Offline Asyn

  • avast! Überevangelist
  • Maybe Bot
  • *****
  • Posts: 24889
    • >>>  avast! Forum - Deutschsprachiger Bereich  <<<
    • Personal Message (Offline)
Re: Windows XP new avast - problem
« Reply #2 on: January 15, 2011, 02:36:52 PM »
Could you help me to solve this problem?! Im really need in my pc for work.
P.S. My system is Windows XP, SP2.

Is this a 32bit system..??
asyn
XP SP3 - avast! 9.0.2017 - CIS 3.14 [FW/D+] - MBAM 1.75 [On Demand] - Firefox ESR 24.4 [NS/ABP/EHH/BP] - Thunderbird 24.4 [EM/CH]
Deutschsprachiger Bereich -> avast! Wissenswertes (Downloads, Anleitungen und Infos): http://forum.avast.com/index.php?topic=60523.0

Offline DavidR

  • avast! Überevangelist
  • Certainly Bot
  • *****
  • Posts: 69205
  • Gender: Male
  • No support PMs thanks
    • Personal Message (Offline)
Re: Windows XP new avast - problem
« Reply #3 on: January 15, 2011, 02:44:41 PM »
Well with my XP Pro SP3 (you really need to update as SP2 no longer gets any security updates from July last year) and my keyboard shortcuts work just fine.

I rather doubt this has anything to do with the behaviour shield.

What commands and or mouse click are you talking about ?
What is your keyboard, mouse and is it a USB or PS2 keyboard ?
Mine is a Benq PS2 keyboard and Trust USB (dongle) Wireless Optical Laser mouse.
Core2Duo E8300/ 4GB Ram/ WinXP ProSP3/ avast! free 2014 9.0.2018/ Outpost Firewall Pro9.1/ Firefox 28.0, NoScript, RequestPolicy/ MailWasher Pro/ DropMyRights/ MalwareBytes AntiMalware Premium 2.0.1/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security

Offline Asyn

  • avast! Überevangelist
  • Maybe Bot
  • *****
  • Posts: 24889
    • >>>  avast! Forum - Deutschsprachiger Bereich  <<<
    • Personal Message (Offline)
Re: Windows XP new avast - problem
« Reply #4 on: January 15, 2011, 02:48:49 PM »
Well with my XP Pro SP3 (you really need to update as SP2 no longer gets any security updates from July last year) and my keyboard shortcuts work just fine.

Dave, if this should be a 64bit XP, there would be only SP2 for it, that's why I asked. ;)
asyn
XP SP3 - avast! 9.0.2017 - CIS 3.14 [FW/D+] - MBAM 1.75 [On Demand] - Firefox ESR 24.4 [NS/ABP/EHH/BP] - Thunderbird 24.4 [EM/CH]
Deutschsprachiger Bereich -> avast! Wissenswertes (Downloads, Anleitungen und Infos): http://forum.avast.com/index.php?topic=60523.0

Offline DavidR

  • avast! Überevangelist
  • Certainly Bot
  • *****
  • Posts: 69205
  • Gender: Male
  • No support PMs thanks
    • Personal Message (Offline)
Re: Windows XP new avast - problem
« Reply #5 on: January 15, 2011, 03:02:28 PM »
I'm taking bets on it not being x64, the XP 64bit OS is rarer than hens teeth it is based on the server version of windows ;D
Core2Duo E8300/ 4GB Ram/ WinXP ProSP3/ avast! free 2014 9.0.2018/ Outpost Firewall Pro9.1/ Firefox 28.0, NoScript, RequestPolicy/ MailWasher Pro/ DropMyRights/ MalwareBytes AntiMalware Premium 2.0.1/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security

Offline Asyn

  • avast! Überevangelist
  • Maybe Bot
  • *****
  • Posts: 24889
    • >>>  avast! Forum - Deutschsprachiger Bereich  <<<
    • Personal Message (Offline)
Re: Windows XP new avast - problem
« Reply #6 on: January 15, 2011, 03:10:53 PM »
I'm taking bets on it not being x64, the XP 64bit OS is rarer than hens teeth it is based on the server version of windows ;D

True...!! It's just in case, we have one of the few who use it here. ;)
asyn
XP SP3 - avast! 9.0.2017 - CIS 3.14 [FW/D+] - MBAM 1.75 [On Demand] - Firefox ESR 24.4 [NS/ABP/EHH/BP] - Thunderbird 24.4 [EM/CH]
Deutschsprachiger Bereich -> avast! Wissenswertes (Downloads, Anleitungen und Infos): http://forum.avast.com/index.php?topic=60523.0

 

Google Chrome

AVAST recommends using the FREE Google Chrome™ browser.

Download Google Chrome Now