@ GetI3acK,
In order to help you, we need more information from you:
1. What is your OS, 32 or 64-bit?
2. What version of Avast did you install?
3. What product of Avast did you install? Free, Pro, AIS?
4. What other security software do you
currently have or did you have
in the past on this machine including:
- Antivirus (AV)
- Firewall (FW)
- Trial versions of AV, FW and other security programs
- Other security software
- If they were in the past, how did you remove them (the vendor's uninstaller's tool or another way)?
Remnants from other security software can prevent other security software from working correctly or installing correctly. Knowing the above information, we can provide you with proper uninstallation tools to rid these remnants.
As suggested in an earlier post, try the Avast Repair first:
- Go to Control Panel > Add/Remove programs > Avast Antivirus.
- Scroll down and choose Repair function in the pop-up window.
- Reboot.
If the Repair does not work, you
may need to uninstall and reinstall Avast using the Avast Uninstaller tool
http://files.avast.com/files/eng/aswclear6.exe and removing ALL versions and products of Avast on this machine in Safe Mode, but we need the answers to the questions above first. Thank you.