Author Topic: AVAST and ACAD (Auto CAD) LT2002  (Read 15295 times)

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AshevilleHawker

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AVAST and ACAD (Auto CAD) LT2002
« on: May 03, 2011, 04:33:38 PM »
Howdy,

I'm running AVAST Free and AutoCAD LT 2002 on a WinXP SPIII machine.  ACAD crashes frequently with INTERNAL ERROR:  GEDIT 3.

If I disable AVAST ACAD no longer crashes.  I have tried adding the entire ACAD directory as well as *.dwg and aclt*.* to the exclusions list but this has not helped.

Does anyone else have any experience with this issue or have any idea what else I could do to try to make this work?

Thanx
 Hawker

Offline nmb

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Re: AVAST and ACAD (Auto CAD) LT2002
« Reply #1 on: May 03, 2011, 05:02:34 PM »
Can you uninstall the behavior shield? (Do not disable it - different than uninstalling) Use control panel> add/remove > avast! antivirus > uninstall/change > change > de-select behavior shield > finish the installation.

Restart system, and see if it still affects AutoCAD?

AshevilleHawker

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Re: AVAST and ACAD (Auto CAD) LT2002
« Reply #2 on: May 06, 2011, 07:30:32 PM »
I had not tried that for a bit since I had convinced myself Avast was not the culprit. Now I am sure it was.
I had 6.0.0 installed and when I disabled all shields ACAD worked. I then updated to 6.0.1091 but after that disable all shields did not fix my ACAD problem. 
Today I totally uninstalled AVAST and I no longer have any ACAD problems, so apparently something change in the disable feature between 6.0.0 and 6.0.1091.

I'll try your idea in the next few days. The problem is I have to do this on a day when I'm using ACAD enough to be sure of the results.
I also want to try excluding some other directories I had not noticed before that are ACAD related.

Anyone else have any other ideas?


Offline DavidR

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Re: AVAST and ACAD (Auto CAD) LT2002
« Reply #3 on: May 06, 2011, 07:37:27 PM »
You could try the new pre-release version, see for more information and download links, http://forum.avast.com/index.php?topic=77580.0
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Nesivos

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Re: AVAST and ACAD (Auto CAD) LT2002
« Reply #4 on: May 06, 2011, 08:05:10 PM »
Auto-CAD Lite 2002 was not originally compatible with XP.

Auto-CAD Lite is now up to Auto-CAD Lite 2011.

You are also running XP SP3

Clearly updating to Auto-CAD Lite 2011 is not a cheap deal relatively.  I think somewhere well over $1,000.

My suggestion would be to do an uninstall of both Auto-CAD Lite 2002 and Avast followed by a clean install of Windows XP SP3 from a XP SP3 CD.  I would apply all the updates to XP SP3 that are not on the CD.  Then reinstall the latest version of Avast.  Finally do a clean install of Auto-CAD Lite 2002 from a CD and apply all the updates to it.

If you do the above you may need to find a CD of Auto-CAD Lite 2002 with the necessary updates to make it compatible with XP before Auto-CAD Lite 2002 will install properly.




« Last Edit: May 06, 2011, 08:11:15 PM by Nesivos »

AshevilleHawker

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Re: AVAST and ACAD (Auto CAD) LT2002
« Reply #5 on: May 06, 2011, 08:18:11 PM »
@Nesivos.  Updated ACAD is not an option. This is the version my company owns and it works fine for everyone else.  Updating would be the cost multiplied by every user.  As for the clean install - well that would be a three day project to get everything working but that is basically what this was. A brand new computer, I installed XP SPII from an XP SPII Cd, then put SP3 and all the updates on and finally AVAST then ACAD then the latest ACAD2002 updates.  It never worked.  ACAD2002 from the CD IS XP compatible and always was, not sure where your info came from.

Bottom line is it works with AVAST uninstalled, does not with it installed. I'll try the new version since they seem to have fixed some things in this area. If that does not work, and there is no work around I may have to go to a new AV program. Not ideal, but the only real solution.

@David R. Thanx I'm going to try that Monday.

Offline DavidR

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Re: AVAST and ACAD (Auto CAD) LT2002
« Reply #6 on: May 06, 2011, 08:58:46 PM »
You're welcome.

If it doesn't resolve it, let us know and we can try and identify what shield it is that is in conflict with and try another workaround.
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AshevilleHawker

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Re: AVAST and ACAD (Auto CAD) LT2002
« Reply #7 on: May 09, 2011, 07:43:34 PM »
I spent some time this morning trying to work this out with little luck.
Here is where I am at. All these are "free" versions.

Avast 6.0.0.  ACAD LT crashes with GEDIT 3 errors. If I disable all shields AVAST ACAD runs fine.
Avast 6.0.1091 same as above but disable all shields does not allow ACAD LT to run.
Avast 6.0.1119 same as .1091.

I tried uninstalling the behavior shield and nmb suggested with no effect. I then uninstalled every shield one at a time to see which one caused the problem. With all shields uninstalled ACAD still crashed fairly fast. To check myself I then completely uninstalled AVAST and ACAD ran fine again.

What I can conclude from this is the problem is not in a particular shield but in some common core part of AVAST that runs outside the shields themselves. 

Any idea what to do next other than use a different AV program?

AshevilleHawker

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Re: AVAST and ACAD (Auto CAD) LT2002
« Reply #8 on: May 17, 2011, 04:40:35 PM »
Ping... to bring this back to the top.
I have been running AVless for a week so I can use ACAD. Anyone have any ideas?

Offline DavidR

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Re: AVAST and ACAD (Auto CAD) LT2002
« Reply #9 on: May 17, 2011, 05:12:11 PM »
Sorry I don't use autocad and this is beyond my experience. I will try to draw this to the attention of one of the moderators (avast developers).

Googling for this error certainly returns a lot of hits, some mentioning conflict. http://www.google.co.uk/search?q=ACAD+LT+crashes+with+INTERNAL+ERROR%3A++GEDIT+3.
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AshevilleHawker

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Re: AVAST and ACAD (Auto CAD) LT2002
« Reply #10 on: May 17, 2011, 06:14:48 PM »
Thank you.

Yes I think it is a known issue with no ACAD resolution. Googling revealed other AV conflicts, which is why I looked to AVAST. The reason I think this may be solvable is that in Avast 6.0.0 the work around was to disable the shields when I use ACAD. But the two version I tried since 6.0 disabling the shields was not a work around so something changed internally that I don't understand.

chrisjones

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Re: AVAST and ACAD (Auto CAD) LT2002
« Reply #11 on: August 13, 2011, 10:03:25 PM »
Hello all.

I had exactly the same problem on 2 PC's with the same version of Autocad. It doesn't do it on 2010 version of Autocad.The only way I could get it to stop doing the GEDIT3 error was to uninstall AVAST on both machines, merely turning everything off didn't work. I installed the the free Windows security centre antivirus & everythings fine.
I emailed AVAST technical help & got a ticket to investigate further, they said no one else had reported the problem, which I find very hard to believe.

Regards

Chris Jones
Birmingham UK

Offline Asyn

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Re: AVAST and ACAD (Auto CAD) LT2002
« Reply #12 on: August 13, 2011, 10:09:38 PM »
I had exactly the same problem on 2 PC's with the same version of Autocad.

Which avast..??
Which version..??
OS..??
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AshevilleHawker

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Re: AVAST and ACAD (Auto CAD) LT2002
« Reply #13 on: August 14, 2011, 03:09:37 AM »
Chris,

I have been in contact directly with Avast about this. (for some reason they have chosen to discuss it off line and not in the forum).

This is indeed a known issue and the Avast team has been able to duplicate the issue. I'm not sure why you got the information you did as it is incorrect.

It was supposed to be fixed in the July release but is now slated to be fixed in a September 2011 release. (or that was the current info as of 8/1/11)

Per the Avast person I am in contact with I am currently using V5.0.677 which I got from
http://www.filehippo.com/download_avast_antivirus/
And it works with no problem.

Hopefully someone will respond to this thread if they have more info.

 

REDACTED

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Re: AVAST and ACAD (Auto CAD)
« Reply #14 on: March 28, 2017, 04:22:18 PM »
Now it´s the year 2017 and it still is the same problem. Acad crash when the latest version of Avast installs. How come they havent fixed this???? It´s irritating.