Author Topic: Avast tray icon not starting.  (Read 1249 times)

Offline MoridinUK

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Avast tray icon not starting.
« on: May 16, 2011, 07:22:56 AM »
Hi

I recently had a malware infection.  A trojan, Avast network shield block it from reaching its destination url but could not find and remove it.  I had to install various other scanners to find it and kill it.  I have since removed those items so I am back to 1 av.

Since then the tray icon for avast has not started up with the pc.  The main service has but not the avastui.exe.  This is only an annoyance but I'd like to try to fix it.

I'm running the latest version on a fully updated windows vista laptop.

Any advice would be great
thanks.

Dom Bray


Offline SafeSurf

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Re: Avast tray icon not starting.
« Reply #1 on: May 16, 2011, 07:31:38 AM »
What were the other AV's you used and how did you remove them?

What were the other scanners or tools you installed and how did you remove them?

What was the name of the malware you had?

Have you had this problem since your malware issue?

Have you done an Avast Repair to see if this fixes your problem?
iMac (Mavericks)/Safari and Firefox (NoScript/AdBlockPlus/BetterPrivacy/Ghostey)/
Vista Home Prem (same add-on's)/Avast Free/Online Armor Premium Firewall/MBAM Prem)/ Avast Mobile Security with MBAM Pro/ iPad 4th gen.

Offline nmb

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Re: Avast tray icon not starting.
« Reply #2 on: May 16, 2011, 07:32:45 AM »
Hi Dom,

Have you tried a repair of avast?

Goto Control panel and select avast! antivirus. Click Uninstall/Change and select repair. Let the installer run unhindered. Reboot and see if it is fixed.
Dell Inspiron 1564: Intel Core-i3 @ 2.13 GHz / 4GB DDR3 / Windows 7 Home premium 64 bit / Avast Free 6.0.1426 / WinPatrol 2012 Plus / Pale Moon 12/

Offline MoridinUK

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Re: Avast tray icon not starting.
« Reply #3 on: May 16, 2011, 04:19:00 PM »
Hi Dom,

Have you tried a repair of avast?

Goto Control panel and select avast! antivirus. Click Uninstall/Change and select repair. Let the installer run unhindered. Reboot and see if it is fixed.

Thank you for pointing out the obvious.... some times one can not see the wood for the trees.  The repair option fixed the problem.

Thanks!

Offline nmb

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Re: Avast tray icon not starting.
« Reply #4 on: May 16, 2011, 04:20:02 PM »
Thank you for pointing out the obvious.... some times one can not see the wood for the trees.  The repair option fixed the problem.
Thanks!

Welcome to the forums!
Dell Inspiron 1564: Intel Core-i3 @ 2.13 GHz / 4GB DDR3 / Windows 7 Home premium 64 bit / Avast Free 6.0.1426 / WinPatrol 2012 Plus / Pale Moon 12/

 

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