Author Topic: NEW PRODUCT - avast! Free Antivirus for Mac 7.0 (RELEASED 04/26/2012)  (Read 274866 times)

Offline avadas.de

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Re: ** NEW PRODUCT ** Avast for Mac Beta
« Reply #45 on: June 19, 2011, 11:49:46 AM »
Hi,

in addition to the problem that avast! Free for Mac sometimes causes a hanging between the Apple logo at bootup and the logon screen, there is now a new user, who complains about two new issues:

1) 100% CPU usage when downloading large files

When he is downloading large files like Navigon app for he iPhone, the CPU usage goes up to 100% while downloading that file. He is using the latest build including the changes related to the filesize mentioned by VLK in the start post. When the download is finished, the CPU goes back to normal. Is this problem known?

2) Growl pop-ups during mailbox retrieval

Mailbox requests will be done every 60 seconds, when he has mail opened. During that avast! Free for Mac gives every 60 seconds a notification about mailbox retrieval. He tried to disable the notifications in the Growl settings, but only can disable them for whole avast!, not for a particular feature of avast! like mail. Is it possible to add a configuration for that?



Source: avast! Free for Mac Beta Thread in the German avast! Support Forum
« Last Edit: June 19, 2011, 12:32:10 PM by avast.de »
Feel welcome to also visit the German avast! Community Forums for support and discussions with other security specialists as well as beginners!

avast! 2014 9.0.2016 German Release Notes

Offline tumic

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Re: ** NEW PRODUCT ** Avast for Mac Beta
« Reply #46 on: June 20, 2011, 09:33:34 AM »
2) Growl pop-ups during mailbox retrieval

Mailbox requests will be done every 60 seconds, when he has mail opened. During that avast! Free for Mac gives every 60 seconds a notification about mailbox retrieval. He tried to disable the notifications in the Growl settings, but only can disable them for whole avast!, not for a particular feature of avast! like mail. Is it possible to add a configuration for that?

Source: avast! Free for Mac Beta Thread in the German avast! Support Forum

As already many times discussed here, those popups are not "mailbox retrieval popups" but "wrong configured email client popups". If you disable SSL in your mail client's settings so the avast mail shield can chceck the incoming emails (the encryption is then done by avast!), those popups will go away. See the "mailshield problem" threads here for additional info.

Offline tumic

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Re: ** NEW PRODUCT ** Avast for Mac Beta
« Reply #47 on: June 20, 2011, 10:16:50 AM »
1) 100% CPU usage when downloading large files

When he is downloading large files like Navigon app for he iPhone, the CPU usage goes up to 100% while downloading that file. He is using the latest build including the changes related to the filesize mentioned by VLK in the start post. When the download is finished, the CPU goes back to normal. Is this problem known?

Source: avast! Free for Mac Beta Thread in the German avast! Support Forum

This can only happen if you disable the webshield file size limit or set it unreasonably high.

Offline avadas.de

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Re: ** NEW PRODUCT ** Avast for Mac Beta
« Reply #48 on: June 20, 2011, 12:46:50 PM »
Hi tumic,

This can only happen if you disable the webshield file size limit or set it unreasonably high.

thanks for your reply. I received a copy of the users proxy configuration and he had the standard limit of 4GB in there.

Quote
As already many times discussed here, those popups are not "mailbox retrieval popups" but "wrong configured email client popups". If you disable SSL in your mail client's settings so the avast mail shield can chceck the incoming emails (the encryption is then done by avast!), those popups will go away. See the "mailshield problem" threads here for additional info.

I will try to confirm that with the user.
Feel welcome to also visit the German avast! Community Forums for support and discussions with other security specialists as well as beginners!

avast! 2014 9.0.2016 German Release Notes

Offline raf.jaf

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Re: ** NEW PRODUCT ** Avast for Mac Beta
« Reply #49 on: June 22, 2011, 06:54:26 PM »
Hello, I just downloaded and installed avast for Mac free (beta edition). It happens that I have Parallel Desktop installed on my Mac and that in my virtual Windows environment, I have also installed avast free edition. Are both versions (PC and Mac) redundant? Should I uninstall one of them and, if yes, which one? Or, if I keep both, will it be slowing significantly my computer?

Thank you in advance for your answer!
Rafaël

Offline avadas.de

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Re: ** NEW PRODUCT ** Avast for Mac Beta
« Reply #50 on: June 22, 2011, 08:12:45 PM »
Hi all,

no feedback from the user with the broken downloads yet. In the meantime we have translated the Silent-Update from 22.6.2011 update notes to German.

Thanks for your efforts so far! I hope we can fix some of the bugs reported by our users with the update.

Good work!
« Last Edit: June 22, 2011, 08:42:05 PM by avast.de »
Feel welcome to also visit the German avast! Community Forums for support and discussions with other security specialists as well as beginners!

avast! 2014 9.0.2016 German Release Notes

Offline Emmanuel

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Re: ** NEW PRODUCT ** Avast for Mac Beta
« Reply #51 on: June 26, 2011, 02:54:52 PM »
Hi, It's good to hear of new inroads being made. The free Avast is what I've been using since I joined the IT world for about 4years now. But my problem is that most of us in Ghana do not have credit cards or any international cards to enable us to purchase your products for effective use. How therefore can i enjoy this new product if it does not come for free downloads? I/We also need to be protected. Do something for me/us.
Emmanuel

Offline avadas.de

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Re: ** NEW PRODUCT ** Avast for Mac Beta
« Reply #52 on: June 27, 2011, 11:39:29 AM »
Hi tumic,

we have a new user asking for proxy support. Another user gave feedback in the meanwhile, that his issues have been solved with the latest version.
Feel welcome to also visit the German avast! Community Forums for support and discussions with other security specialists as well as beginners!

avast! 2014 9.0.2016 German Release Notes

Offline MacUserAtHome

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Re: ** NEW PRODUCT ** Avast for Mac Beta
« Reply #53 on: June 27, 2011, 09:20:19 PM »
Hi,  I just  ran a full scan using your free version of Avast BETA.  It did identify several infections.  The problem is the "FIX" button and well as "delet" and "move" are all greyed-out and non-usable.  It will allow me to use finder.

My question is should I open those in "Finder", move the file to trash, then empty the trash???  Will that cause complications with other functions of my computer??  Will I be throwing away anything my computer needs to run, or access sites on internet?

HOW can I complete the process and remove the problem viruses from my computer?

I am using MAC OSX, with browser Safari5.0

I am a layperson with only rudimentary techincal computer knowledge, so your simplest instruction would be appreciated
Thank You so much --MLO

Offline avadas.de

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Re: ** NEW PRODUCT ** Avast for Mac Beta
« Reply #54 on: July 07, 2011, 06:54:08 AM »
Hi,

we have a new user with a new problem: avast! Free for Mac is blocking web access. We asked for the system.log proxy lines and the user replied. Can you check?
Feel welcome to also visit the German avast! Community Forums for support and discussions with other security specialists as well as beginners!

avast! 2014 9.0.2016 German Release Notes

Offline gnyf

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Re: ** NEW PRODUCT ** Avast for Mac Beta
« Reply #55 on: July 20, 2011, 08:49:23 PM »
Issue with OS X Lion
Avast is blocking all traffic on the just released Lion.

In order to use Lion one must disable mail and web shield - seems to be an incompatible issue here?

Offline tumic

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Re: ** NEW PRODUCT ** Avast for Mac Beta
« Reply #56 on: July 21, 2011, 08:51:56 AM »
Packet forwarding is broken on Lion. Lion either does not redirect the packets (your case) or crashes. This bugs have been reported to Apple long time before the Lion release, but it is still not fixed by Apple.

We are looking for a workaround for the case Apple will leave it broken, but currently you can only disable the web/mail shields on Lion as a "fix".

Offline gnyf

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Re: ** NEW PRODUCT ** Avast for Mac Beta
« Reply #57 on: July 21, 2011, 11:05:28 AM »
ok, please keep us posted and please indicate a timeframe for the fix if possible

thx

Offline zilog

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Re: ** NEW PRODUCT (UPDATED 7/29/2011)** Avast for Mac Beta
« Reply #58 on: July 29, 2011, 04:19:17 PM »
Hallo,

today (07/29/2011), the Mac Avast beta version was refreshed. More details in the very first post in this thread. Enjoy and test the package (and report all problems, of course, thanks :).

Regards,
pc
May's Law: Software efficiency halves every 18 months, compensating Moore's Law. (David May, INMOS)

Offline Theodas

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Re: ** NEW PRODUCT (UPDATED 7/29/2011)** Avast for Mac Beta
« Reply #59 on: July 29, 2011, 08:40:26 PM »
Oh thank you!  ;D  I was missing my sweet avast! on my new (nearly naked) MacBook Pro!

 

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