avast! support forums > avast! Server Protection
Problems installing avast! server
rjhat3:
I uninstalled norton today and installed avast! 4 sbs. An error occured while starting avast- virus chest server is not running. RPC communication failed. I havent found anything yet in help section to setup a chest, if thats even what I need to do. Anyone know what should be done?
Vlk:
Check Control Panel ->Administrative Tools -> Services.
Is the avast antivirus service running? If not, can it be started?
BTW this is the NT4 server?
Haven't you considered updating it to (at least) Win2K?
Thanks
vlk
rjhat3:
Yes, this is the windows nt 4 system. When i go to services and try to start avast, it say avast could not be started-logon failure. any ideas?
rjhat3:
By the way, just incase it helps, when starting service, that error number is 1069
Vlk:
Well that means the password for the account you were specifying during the avast setup was probably not correct.
Change the log on details (user name/password) on the Log On tab of the service's properties.
Thanks
Vlk
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