Avast não atualiza!!!

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Mar.:
Seguinte, meu Avast não quer mais atualizar sozinho! E quando eu vou atualizar manualmente ele nunca baixa o banco de dados do dia. Estou atualizando a cada dois dias pelo site do Avast, baixando aquele arquivo de atualização. Minha conexão é de 450k e não dá pra ficar baixando um arquivo de 40mb toda hora. Por favor, me deem uma solução.

Obrigado!

------------
Log que o Tech me pediu num outro tópico:

20:12:39 min/gen Started: 01.07.2011, 20:12:39
20:12:39 min/gen Running setup_ais-465 (1125)
20:12:39 nrm/sys Operating system: WindowsXP ver 5.1, build 2600, sp 3.0 [Service Pack 3]
20:12:39 nrm/sys Memory: 44% load. Phys:562132/1015280K free, Page:1612876/1946188K free, Virt:2069764/2097024K free
20:12:39 vrb/sys Computer WinName: ...
20:12:39 min/sys Windows Net User: AUTORIDADE NT\SYSTEM
20:12:39 min/gen Cmdline: /downloadpkgs /noreboot /updatevps /silent /session "9"
20:12:39 vrb/gen DldSrc set to inet
20:12:39 vrb/gen Operation set to INST_OP_UPDATE_GET_PACKAGES
20:12:39 min/gen Old version: 465 (1125)
20:12:39 vrb/reg Deleted registry: Software\AVAST Software\Avast\UpdateReady
20:12:39 nrm/sys Using temp: C:\WINDOWS\TEMP\_asw_aisI.tm~a01300 (2437M free)
20:12:39 nrm/gen SGW32AIS::CheckIfInstalled set m_bAlreadyInstalled to 1
20:12:39 nrm/int SYNCER: Agent=Syncer/5.00 (ais-1125;p)
20:12:39 vrb/sys Computer DnsName: ...
20:12:39 vrb/sys Computer Ip Addr: ...
20:12:39 nrm/sys Installed in: C:\Arquivos de programas\AVAST Software\Avast (2437M free)
20:12:39 nrm/int SYNCER: Type: no proxy
20:12:39 nrm/int SYNCER: Auth: no authentication
20:12:39 vrb/pkg Part prg_ais-465 is installed
20:12:39 vrb/pkg Part vps_win32-11063000 is installed
20:12:39 vrb/pkg Part setup_ais-465 is installed
20:12:39 vrb/pkg Part jrog-a7 is installed
20:12:39 vrb/pkg Part jrog2-25b is installed
20:12:39 vrb/gen LoadState: Edition=3
20:12:39 min/gen Old version: 465 (1125)
20:12:39 vrb/fil skipped CPackageEngine_File::SetExistingFilesBitmap
20:12:39 min/gen GUID: ...
20:12:39 nrm/gen Server definition(s) loaded for 'main': 296 (maintenance:0)
20:12:39 nrm/gen SelectCurrent: selected server 'Download719 AVAST5 Server' from 'main'
20:12:39 nrm/int SYNCER: Type: no proxy
20:12:39 nrm/int SYNCER: Auth: no authentication
20:12:39 dbg/gen Entered SetupProcessAIS::Do( INST_OP_UPDATE_GET_PACKAGES )
20:12:39 dbg/gen Entered SetupProcessWin32Avast::Do( INST_OP_UPDATE_GET_PACKAGES )
20:12:39 dbg/gen Entered SetupProcessWin32::Do( INST_OP_UPDATE_GET_PACKAGES )
20:12:39 dbg/gen Entered SetupProcess::Do( INST_OP_UPDATE_GET_PACKAGES )
20:12:39 nrm/int SYNCER: Agent=Syncer/5.00 (ais-1125;p)
20:12:39 nrm/int HttpGetWinsock(http://download719.avast.com/iavs5x/servers.def.vpx)
20:13:19 nrm/int Used server: http://download719.avast.com/iavs5x
20:13:19 min/fil GetFileWithRetry: servers.def.vpx downloaded .
20:13:19 min/fil GetNewerStampedFile:DSA_FileVerify(C:\WINDOWS\TEMP\_asw_aisI.tm~a01300\onefile), error: 0x2000000B
20:13:19 min/pkg Download servers.def, servers.def.vpx failed with error 0x20000011.
20:13:19 nrm/int HttpGetWinsock(http://download719.avast.com/iavs5x/servers.def)
20:13:20 nrm/int Used server: http://download719.avast.com/iavs5x
20:13:20 min/fil GetFileWithRetry: servers.def downloaded .
20:13:20 min/fil servers.def not changed, 1309334613
20:13:20 nrm/gen Server definition(s) loaded for 'main': 296 (maintenance:0)
20:13:20 nrm/gen SelectCurrent: selected server 'Download745 AVAST5 Server' from 'main'
20:13:20 nrm/int SYNCER: Type: no proxy
20:13:20 nrm/int SYNCER: Auth: no authentication
20:13:20 nrm/int HttpGetWinsock(http://download745.avast.com/iavs5x/prod-ais.vpx)
20:13:59 nrm/int Used server: http://download745.avast.com/iavs5x
20:13:59 min/fil GetFileWithRetry: prod-ais.vpx downloaded .
20:13:59 min/fil GetNewerStampedFile:DSA_FileVerify(C:\WINDOWS\TEMP\_asw_aisI.tm~a01300\onefile), error: 0x2000000B
20:13:59 min/pkg Tried to download prod-ais.vpx but failed with error 0x20000011
20:13:59 min/pkg LoadAllDefs failed 0x20000011
20:13:59 min/gen Error:The package is broken.
20:13:59 nrm/pkg Transferred: files 3, bytes 5546, time 80218 ms
20:13:59 nrm/pkg Retries: total 0, files 0, servers 2
20:13:59 min/gen Customer 32231696
20:14:04 min/gen licenseFeature = XXX
20:14:12 vrb/int Sending stats 'http://download745.avast.com/cgi-bin/iavs4stats.cgi': 00000000 204
20:14:12 vrb/fil NeedReboot=false
20:14:12 min/gen Return code: 0x20000011 [The package is broken.]
20:14:12 min/gen Stopped: 01.07.2011, 20:14:12

Tech:
I don't know what error 0x2000000B means.
Eu não sei o que significa o erro 0x2000000B.

Mar.:
17:20:06 min/gen Started: 06.07.2011, 17:20:06
17:20:06 min/gen Running setup_ais-465 (1125)
17:20:06 nrm/sys Operating system: WindowsXP ver 5.1, build 2600, sp 3.0 [Service Pack 3]
17:20:06 nrm/sys Memory: 30% load. Phys:703608/1015280K free, Page:2252380/2446084K free, Virt:2069784/2097024K free
17:20:06 vrb/sys Computer WinName: ...
17:20:06 min/sys Windows Net User: AUTORIDADE NT\SYSTEM
17:20:06 min/gen Cmdline: /checkupdate /verysilent
17:20:06 vrb/gen DldSrc set to inet
17:20:06 vrb/gen Operation set to INST_OP_CHECK_UPDATE
17:20:06 min/gen Old version: 465 (1125)
17:20:06 vrb/reg Deleted registry: Software\AVAST Software\Avast\UpdateReady
17:20:06 nrm/fil Direct delete of file: C:\WINDOWS\TEMP\_asw_aisI.tm~a03808\nmp.map
17:20:06 nrm/fil Direct delete of file: C:\WINDOWS\TEMP\_asw_aisI.tm~a03808\onefile
17:20:06 nrm/fil Direct delete of file: C:\WINDOWS\TEMP\_asw_aisI.tm~a03808\setup.lok
17:20:06 nrm/fil Direct delete of file: C:\WINDOWS\TEMP\_asw_aisI.tm~a03808\sig.bin
17:20:06 nrm/sys Using temp: C:\WINDOWS\TEMP\_asw_aisI.tm~a03816 (11953M free)
17:20:06 nrm/gen SGW32AIS::CheckIfInstalled set m_bAlreadyInstalled to 1
17:20:06 nrm/int SYNCER: Agent=Syncer/5.00 (ais-1125;p)
17:20:06 vrb/sys Computer DnsName: ...
17:20:06 vrb/sys Computer Ip Addr: ...
17:20:06 nrm/sys Installed in: C:\Arquivos de programas\AVAST Software\Avast (11953M free)
17:20:06 nrm/int SYNCER: Type: use IE settings
17:20:06 nrm/int SYNCER: Auth: another authentication, use WinInet
17:20:06 vrb/pkg Part prg_ais-465 is installed
17:20:06 vrb/pkg Part vps_win32-11060300 is installed
17:20:06 vrb/pkg Part setup_ais-465 is installed
17:20:06 vrb/pkg Part jrog-a7 is installed
17:20:06 vrb/pkg Part jrog2-225 is installed
17:20:06 vrb/gen LoadState: Edition=1
17:20:06 min/gen Old version: 465 (1125)
17:20:07 vrb/fil SetExistingFilesBitmap: 890->322->322
17:20:07 min/gen GUID: 2435eb0e-f225-425e-95f0-24fa01c94f35
17:20:07 nrm/gen Server definition(s) loaded for 'main': 291 (maintenance:0)
17:20:07 nrm/gen SelectCurrent: selected server 'Download711 AVAST5 Server' from 'main'
17:20:07 nrm/int SYNCER: Type: use IE settings
17:20:07 nrm/int SYNCER: Auth: another authentication, use WinInet
17:20:14 nrm/int Used server: http://download711.avast.com/iavs5x
17:20:14 min/fil GetFileWithRetry: servers.def.vpx downloaded .
17:20:14 nrm/gen Server definition(s) loaded for 'main': 299 (maintenance:0)
17:20:14 nrm/gen SelectCurrent: selected server 'Download318 AVAST5 Server' from 'main'
17:20:14 nrm/int SYNCER: Type: use IE settings
17:20:14 nrm/int SYNCER: Auth: another authentication, use WinInet
17:20:17 nrm/int Used server: http://download318.avast.com/iavs5x
17:20:17 min/fil GetFileWithRetry: prod-ais.vpx downloaded .
17:20:17 min/pkg LoadProductVpu: C:\Arquivos de programas\AVAST Software\Avast\Setup\prod-ais.vpx
17:20:17 vrb/pkg LoadPartInfo: jrog = jrog-a7 returned 00000000
17:20:17 vrb/pkg LoadPartInfo: jrog2 = jrog2-240 returned 00000000
17:20:17 vrb/pkg LoadPartInfo: program = prg_ais-465 returned 00000000
17:20:17 vrb/pkg LoadPartInfo: setup = setup_ais-465 returned 00000000
17:20:17 vrb/pkg LoadPartInfo: vps = vps_win32-11061601 returned 00000000
17:20:17 min/pkg LoadProductVpu: C:\Arquivos de programas\AVAST Software\Avast\Setup\prod-ais.vpx ended with 00000000
17:20:17 vrb/reg Set registry: Software\AVAST Software\Avast\DataFolder=C:\Documents and Settings\All Users\Dados de aplicativos\AVAST Software\Avast
17:20:17 vrb/reg Set registry: Software\AVAST Software\Avast\Version=6.0
17:20:17 vrb/reg Set registry: Software\AVAST Software\Avast\VersionShort=6.0
17:20:17 vrb/reg Set registry: Software\AVAST Software\Avast\SetupVersion=1125
17:20:17 vrb/reg Set registry: Software\AVAST Software\Avast\ProgramFolder=C:\Arquivos de programas\AVAST Software\Avast
17:20:17 vrb/reg Set registry: Software\AVAST Software\Avast\Product=ais
17:20:20 nrm/pkg Transferred: files 2, bytes 5057, time 9641 ms
17:20:20 nrm/pkg Retries: total 0, files 0, servers 2
17:20:20 vrb/fil NeedReboot=false
17:20:20 min/gen Return code: 0x20000000 [Something done]
17:20:20 min/gen Stopped: 06.07.2011, 17:20:20

Nenhuma solução?

O Avast fica dizendo toda vez que o banco de dados do dia 110616-1 é o atual, sendo que estamos há quase 30 dias depois disso.

Grato!

Tech:
Mar, tente uma instalação limpa...

1. Download the latest version of avast! Uninstall Utility and save it.
2. Download the latest avast! version and save it.
3. Uninstall avast from Control Panel (if possible). If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. Anyway, boot after that.
4. Run the avast! Uninstall Utility saved on 1. If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. Anyway, boot after you've run it.
5. Install avast! using the setup saved on 2. Boot.
6. Register your free copy or add the license key for Pro. Or even upgrade your key from old versions.
7. Check and post the results. If, for any reason, you did not solve, try doing the step 3 in Safe Mode anyway.

Mar.:
Não adianta. O arquivo SETUP (parâmetros de configuração) está a todo momento sendo atualizado e informando que a versão mais recente é 110616-1.

Detalhe: os servidores do Avast teimam em baixar o arquivo "jrog2-240.vpx". Tal arquivo lançado em 16 de junho de 2011...

LOG após fazer o que você pediu e continua o problema:

23:10:15 min/gen Started: 06.07.2011, 23:10:15
23:10:15 min/gen Running setup_ais-465 (1125)
23:10:15 nrm/sys Operating system: WindowsXP ver 5.1, build 2600, sp 3.0 [Service Pack 3]
23:10:15 nrm/sys Memory: 32% load. Phys:689368/1015280K free, Page:2188168/2445912K free, Virt:2069784/2097024K free
23:10:15 vrb/sys Computer WinName: ...
23:10:15 min/sys Windows Net User: AUTORIDADE NT\SYSTEM
23:10:16 min/gen Cmdline: /downloadpkgs /noreboot /updatevps /silent /session "5"
23:10:16 vrb/gen DldSrc set to inet
23:10:16 vrb/gen Operation set to INST_OP_UPDATE_GET_PACKAGES
23:10:16 min/gen Old version: 465 (1125)
23:10:16 vrb/reg Deleted registry: Software\AVAST Software\Avast\UpdateReady
23:10:16 nrm/sys Using temp: C:\WINDOWS\TEMP\_asw_aisI.tm~a03248 (11311M free)
23:10:16 nrm/gen SGW32AIS::CheckIfInstalled set m_bAlreadyInstalled to 1
23:10:16 nrm/int SYNCER: Agent=Syncer/5.00 (ais-1125;p)
23:10:16 vrb/sys Computer DnsName: ...
23:10:16 vrb/sys Computer Ip Addr: ...
23:10:16 nrm/sys Installed in: C:\Arquivos de programas\AVAST Software\Avast (11311M free)
23:10:16 nrm/int SYNCER: Type: use IE settings
23:10:16 nrm/int SYNCER: Auth: another authentication, use WinInet
23:10:16 vrb/pkg Part prg_ais-465 is installed
23:10:16 vrb/pkg Part vps_win32-11061601 is installed
23:10:16 vrb/pkg Part setup_ais-465 is installed
23:10:16 vrb/pkg Part jrog-a7 is installed
23:10:16 vrb/pkg Part jrog2-240 is installed
23:10:16 vrb/gen LoadState: Edition=3
23:10:16 min/gen Old version: 465 (1125)
23:10:16 vrb/fil skipped CPackageEngine_File::SetExistingFilesBitmap
23:10:16 min/gen GUID: 8d35855d-5b21-4cca-80e8-f5b12d28ecba
23:10:16 min/gen Server definition file for 'main' (C:\Arquivos de programas\AVAST Software\Avast\Setup\servers.def) is invalid.
23:10:16 vrb/gen Server definition file for 'main' read from LKG copy (C:\Arquivos de programas\AVAST Software\Avast\Setup\servers.def.lkg).
23:10:16 nrm/gen Server definition(s) loaded for 'main': 296 (maintenance:0)
23:10:16 nrm/gen SelectCurrent: selected server 'Download653 AVAST5 Server' from 'main'
23:10:16 nrm/int SYNCER: Type: use IE settings
23:10:16 nrm/int SYNCER: Auth: another authentication, use WinInet
23:10:16 nrm/int SYNCER: Agent=Syncer/5.00 (ais-1125;p)
23:10:22 nrm/int Used server: http://download653.avast.com/iavs5x
23:10:22 min/fil GetFileWithRetry: servers.def.vpx downloaded .
23:10:22 min/pkg Download servers.def, servers.def.vpx failed with error 0x00000005.
23:10:22 nrm/int Used server: http://download653.avast.com/iavs5x
23:10:22 min/fil GetFileWithRetry: servers.def downloaded .
23:10:22 min/fil servers.def not changed, 1310001464
23:10:22 min/gen Server definition file for 'main' (C:\Arquivos de programas\AVAST Software\Avast\Setup\servers.def) is invalid.
23:10:22 vrb/gen Server definition file for 'main' read from LKG copy (C:\Arquivos de programas\AVAST Software\Avast\Setup\servers.def.lkg).
23:10:22 nrm/gen Server definition(s) loaded for 'main': 296 (maintenance:0)
23:10:22 nrm/gen SelectCurrent: selected server 'Download884 AVAST5 Server' from 'main'
23:10:22 nrm/int SYNCER: Type: use IE settings
23:10:22 nrm/int SYNCER: Auth: another authentication, use WinInet
23:10:23 nrm/int Used server: http://download884.avast.com/iavs5x
23:10:23 min/fil GetFileWithRetry: prod-ais.vpx downloaded .
23:10:23 min/fil prod-ais.vpx not changed, 1308241372
23:10:23 min/pkg LoadProductVpu: C:\Arquivos de programas\AVAST Software\Avast\Setup\prod-ais.vpx
23:10:23 vrb/pkg LoadPartInfo: jrog = jrog-a7 returned 00000000
23:10:23 vrb/pkg LoadPartInfo: jrog2 = jrog2-240 returned 00000000
23:10:23 vrb/pkg LoadPartInfo: program = prg_ais-465 returned 00000000
23:10:23 vrb/pkg LoadPartInfo: setup = setup_ais-465 returned 00000000
23:10:23 vrb/pkg LoadPartInfo: vps = vps_win32-11061601 returned 00000000
23:10:23 min/pkg LoadProductVpu: C:\Arquivos de programas\AVAST Software\Avast\Setup\prod-ais.vpx ended with 00000000
23:10:23 min/gen Customer 32231696
23:10:34 min/int submit has nothing to send
23:10:34 nrm/pkg Submit: files 0, bytes 0, time 0 ms
23:10:34 nrm/pkg Submit success: files 0, bytes 0, time 0 ms
23:10:34 nrm/pkg Transferred: files 3, bytes 5057, time 6702 ms
23:10:34 nrm/pkg Retries: total 0, files 0, servers 2
23:10:34 vrb/fil NeedReboot=false
23:10:34 min/gen Return code: 0x20000001 [Nothing done]
23:10:34 min/gen Stopped: 06.07.2011, 23:10:34

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