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Author Topic: Another victim of the Network Shield/Malicious Malware warning  (Read 11134 times)

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bigp76460

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Another victim of the Network Shield/Malicious Malware warning
« on: August 17, 2011, 05:01:43 AM »
I am new to this forum so bear with me, but I have been having similar problems to what was posted earleir, but from viewing different threads in the forums I understand that it is best to start a new thread rather than hop on an existing one because of the uniqueness of each person's computer and system.  I will say that recently I have been bombarded by the network shield pop ups coming up from avast.  I have run avast, but it isn't coming up with anything and now the problem seems to have worsened, I no longer have access to my homepage (which is set to my iGoogle page) and my automatic updates for windows has shut down and can't be restarted, even though it says it is set to be on in the Control Panel.  Any assistance you could offer would be greatly appreciated.
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Gargamel360

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Re: Another victim of the Network Shield/Malicious Malware warning
« Reply #1 on: August 17, 2011, 05:32:13 AM »
You would be wanting to start by following this guide>>http://forum.avast.com/index.php?topic=53253.msg451454#msg451454

Post the logs as attachments back here.
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bigp76460

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Re: Another victim of the Network Shield/Malicious Malware warning
« Reply #2 on: August 17, 2011, 05:33:53 AM »
I believe I am supposed to submit these with my query.
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bigp76460

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Re: Another victim of the Network Shield/Malicious Malware warning
« Reply #3 on: August 17, 2011, 05:57:20 AM »
And here is the mbam log

Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7482

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

8/16/2011 11:52:09 PM
mbam-log-2011-08-16 (23-52-09).txt

Scan type: Quick scan
Objects scanned: 168553
Time elapsed: 17 minute(s), 3 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
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Gargamel360

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Re: Another victim of the Network Shield/Malicious Malware warning
« Reply #4 on: August 17, 2011, 06:39:59 AM »
Ok, now you just wait for essexboy to review them.  Hes here most days afternoon/evening, UK time.
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bigp76460

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Re: Another victim of the Network Shield/Malicious Malware warning
« Reply #5 on: August 17, 2011, 07:03:10 AM »
Thanks for the tips, I also got the aswMBR log which I think I also needed.
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Offline DavidR

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Re: Another victim of the Network Shield/Malicious Malware warning
« Reply #6 on: August 17, 2011, 02:12:39 PM »
The aswMBR log appears to be clear, default MBR and no unknown items reported.

Quote
Disk 0 Windows XP default MBR code

I take it that none of the entry lines in your aswMBR display window were coloured, Red or Yellow ?
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

bigp76460

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Re: Another victim of the Network Shield/Malicious Malware warning
« Reply #7 on: August 17, 2011, 04:37:21 PM »
No, I don't recall anything being colored red or yellow after the scan.
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Offline DavidR

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Re: Another victim of the Network Shield/Malicious Malware warning
« Reply #8 on: August 17, 2011, 05:06:43 PM »
OK, that is in itself good, given the rest basically says the MBR hasn't been modified. Unfortunately it will be a few hours before essexboy will be on-line, 4:05pm in the UK right now.
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

bigp76460

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Re: Another victim of the Network Shield/Malicious Malware warning
« Reply #9 on: August 17, 2011, 06:27:45 PM »
Not a problem, I am at work right now anyway, just messaging between tasks as I get a chance to check for updates to the thread.
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Offline essexboy

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Re: Another victim of the Network Shield/Malicious Malware warning
« Reply #10 on: August 17, 2011, 09:23:26 PM »
Hi there as this fix is quite large I will attach it as a text file at the end

On completion of this run could you check for alerts and let me know what problems remain
 
Download the text file to your desktop

Run OTL
  • Then click the Run Fix button at the top
  • OTL will then ask for the location of the fix, direct it to the fix.txt you have downloaded to your desktop
  • Once the file is selected press run Fix again
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
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bigp76460

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Re: Another victim of the Network Shield/Malicious Malware warning
« Reply #11 on: August 18, 2011, 02:46:12 AM »
First off thank you for taking the time to address my problem.  I applied the fix and rebooted nd the first positive sign was that my homepage actually appeared.  I also have the OTL file you requested after the running the quick scan.
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bigp76460

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Re: Another victim of the Network Shield/Malicious Malware warning
« Reply #12 on: August 18, 2011, 06:51:21 AM »
The only problem I still see is that the automatic updates from Windows still will not turn on.  The shield in the task bar is red and if you click on it tells you to access it through the Control Panel. The System tab there will let you change the settings, but they do not apply and visits to the Microsoft update site come up with Error number: 0x80070424.  Other than that though everything seems to be running fine at this point.
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Offline essexboy

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Re: Another victim of the Network Shield/Malicious Malware warning
« Reply #13 on: August 18, 2011, 08:22:34 PM »
Could you run the fixit on this page please and let me know the result http://support.microsoft.com/kb/968002 plus any other problems that are apparent
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bigp76460

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Re: Another victim of the Network Shield/Malicious Malware warning
« Reply #14 on: August 18, 2011, 09:12:37 PM »
I ran the Fixit from the Microsoft but the issue and error message remain the same.  It still will not turn on automatic updates and trying to download them from the Microsoft site, the same error message remains.
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