Avast 5 and Final Fantasy 11

[jander38]

Afternoon,

i was running 4.8 and i guess my 3 years was about up.  the app kept giving me popups for 5 internet security w/ all the bells and whistles so i finally gave in and bought the 20.00 version.  Once installed and playing Final Fantasy 11 every .75 seconds i get a minor screen glitch that's driving me crazy.  I put an exclusion into the real-time scan for the folder path and that didnt work.  i have now disabled Avast for 10 minutes and that didnt work. 

Any ideas before i regret updating to V5 and doing a system restore back to 4.8 pro?

Thanks.

[DavidR]

You should have been able to go to avast6, which is the latest version 6.0.1289 and not just avast5

So I would suggest that you do a clean install of avast Internet Security version 6.0.1289:

- Download the latest version of avast, 6.0.1289 http://files.avast.com/iavs5x/setup_ais.exe and save it to your HDD, somewhere you can find it again (if you didn't save your last download). Use that when you reinstall.

- Download the avast! Uninstall Utility, aswClear.exe find it here and save it to your HDD (it has uninstall tools for 4.8 and 5.x).

• 1. Now uninstall avast! (using add remove programs, if you can't do that start from the next step), reboot.
• 2. run the avast! Uninstall Utility from safe mode, first for 4.8 if previously installed and then for 5.x, once complete reboot into normal mode.
• 3. install the latest version, reboot.

[jander38]

my bad it did upgrade to V6

i think i found a relative post

http://forum.avast.com/index.php?topic=61919.0

however this post just ends... no solution ><

[jander38]

disabling the firewall actually now makes the issue worse ><!!!

really starting to regret this update......

[DavidR]

That topic is also over a year old, so wouldn't be for the version you are using right now.

Unfortunately I don't use the AIS version or a gamer, so I can't be any practical help.

Personally I would still suggest a clean install to make sure you have a clean start.

Check the behavouor shield log and see if there are any game files listed and try adding them to the behavior shield, expert settings, trusted processes.

C:\Documents and Settings\All Users\Application Data\AVAST Software\Avast\report\BehaviorShield.txt (XP) Or (C:\ProgramData\AVAST Software\Avast\report\BehaviorShield.txt)

####
It is almost 1:30am here and I'm calling it a night, hopefully someone in the same time zone can pick up on this.

[jander38]

Yup,  Disabling NDIS fixed it like a champ

[DavidR]

OK, but in doing so you are effectively disabling the firewall, this from one of the avast developers in the topic you linked to:

By disabling the NDIS filter, you completely disable avast! firewall.

So I wouldn't say that was a viable solution.

[jander38]

well then i say avast 6 isnt a viable solution to my PC needs and am now upset i spent 20 bucks on an upgrade i wont use. 

i guess ill try a system restore and get 4.8 back.