Author Topic: Where are log files in Avast  (Read 14017 times)

Offline graesid

  • Newbie
  • *
  • Posts: 5
    • Personal Message (Offline)
Where are log files in Avast
« on: October 15, 2011, 10:21:14 AM »
I have just started using Avast and have been looking for Log Files of various events . For example events such as downloading updates etc. Are there such event logs In Avast??

Offline nmb

  • avast! Evangelist
  • Massive Poster
  • ***
  • Posts: 3065
  • Gender: Male
    • Personal Message (Offline)
Re: Where are log files in Avast
« Reply #1 on: October 15, 2011, 11:18:53 AM »
Hi Welcome to the forums.

Yes, Avast certainly has.

Which OS do you use?

For windows 7 : C:\ProgramData\AVAST Software\Avast\log
Dell Inspiron 1564: Intel Core-i3 @ 2.13 GHz / 4GB DDR3 / Windows 7 Home premium 64 bit / Avast Free 6.0.1426 / WinPatrol 2012 Plus / Pale Moon 12/

Offline DavidR

  • avast! √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 69200
  • Gender: Male
  • No support PMs thanks
    • Personal Message (Offline)
Re: Where are log files in Avast
« Reply #2 on: October 15, 2011, 11:20:44 AM »
In all honesty, I keep my nose out of the logs, unless I have a specific problem as some are more useful to the developers and aren't too user friendly. The one that records information on the updates is C:\Program Files\AVAST Software\Avast\Setup\setup.log.

Other more user friendly logs are normally accessed from the avastUI, Real-Time Shields, specific Shield you are interested in and the Shield log text link. There are other text based logs for the shields, but they aren't the sort of thing I routinely check, C:\Documents and Settings\All Users\Application Data\AVAST Software\Avast\report (or \log) for XP location and C:\ProgramData\AVAST Software\Avast\report (or log) for Vista, Win7.
Core2Duo E8300/ 4GB Ram/ WinXP ProSP3/ avast! free 2014 9.0.2016/ Outpost Firewall Pro9.1/ Firefox 28.0, NoScript, RequestPolicy/ MailWasher Pro/ DropMyRights/ MalwareBytes AntiMalware Premium 2.0.1/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security

Offline graesid

  • Newbie
  • *
  • Posts: 5
    • Personal Message (Offline)
Re: Where are log files in Avast
« Reply #3 on: October 16, 2011, 12:07:15 AM »
Thanks  for your replies to my query on log files . I am using Win Xpsp3 . With you help I seem to have found them . Not quite what I was hoping they are all a bit complicated . I have until recently been using ESET and that provides an event log which shows history of update connections and version details of uploads in plain English . But never mind I will get used to Avast it seems to be working smoothly .

Offline DavidR

  • avast! √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 69200
  • Gender: Male
  • No support PMs thanks
    • Personal Message (Offline)
Re: Where are log files in Avast
« Reply #4 on: October 16, 2011, 12:23:31 AM »
It rather depends on what it is that you are looking for ?

The files in the log or report folder are pretty clear depending on what it is you are looking for. As I said previously the more user friendly info is available form the avastUI, that is generally imported from the raw text files.

I don't understand the concern about chasing update history. The avast virus definitions and engine update is set to Auto, it checks when you first go on-line and every 4 hours after that (free version, can be lowered to 2 hours, the Pro version lower still). So you know that the update check is done automatically.

Should the update check fail, you will get a pop-up to report that, after an update check where an update is available, it is downloaded automatically in the background, when complete you get a pop-up notification and voice confirmation that the virus database has been updated.

So I can't see the need to record all of this, though it is there in a verbose state in the setup.log file.
Core2Duo E8300/ 4GB Ram/ WinXP ProSP3/ avast! free 2014 9.0.2016/ Outpost Firewall Pro9.1/ Firefox 28.0, NoScript, RequestPolicy/ MailWasher Pro/ DropMyRights/ MalwareBytes AntiMalware Premium 2.0.1/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security

 

Google Chrome

AVAST recommends using the FREE Google Chrome™ browser.

Download Google Chrome Now