Hi there everyone, nice to meet you all. I'm IvoryOnyx. I've been using avast! for about three years now. It is hands-down the best free antivirus program I've ever used. Up until this point, it's kept me protected from all the nasty viruses and malware peppered throughout the internet since that time.
But a few days ago, I ran into a problem was when avast! apparently detected some viruses/malware on my computer while it was scanning (which I have it set to do when the screensaver starts up - I'm sure some of you are familiar with it and I must say, it's a great idea I haven't seen implemented by any other software). This led me to agree to do a boot-time scan, which took a little over three hours to accomplish. It found a ton of Java Agent exploitations, which I was able to move to the chest and delete. There was one virus, however, that I could not remove, and that was the Win32 Malware-gen.
I've done research and have only found three to four different cases of it, all of which did not really help me in figuring out how to oust the virus from my computer. One person said that they were able to delete the virus by going into some other user's account on the computer, since the security/user permissions on the account prevented the individual from deleting the virus. Another person's problem was resolved after he was told to clean out his temp files. The problem I'm running into is the fact that this does not apply to my particular case.
These are the pieces of information saved on my log from the boot-time scan.
File Name: C:\Windows\Downloaded Installations\3E547985-AA94-4B1B-8ADD-21E060E5E31F}\Adobe Photoshop Album 3.2 SE.msi|>Data1.cab|>ADB2.EXE|>[UPX]
Status: Threat: Win32:Malware-gen
Action: Move to Chest
Result: Error: The system cannot find the file specified. (2)
I did some more research as to exactly what this virus was, and learned that it is basically a virus that is capable of downloading files without my knowledge, either to get more viruses and malware on my system or to supplement an existing one. This alone frightens me. Anyway, I'd appreciate any and all help from the community.