Firefox update malware Too

[tyoder]

I have been trying to follow the recent posts over the last week or so on the Firefox update malware. I appear to be having the same issues with the majority of the processes originating from the c:/program files/common files/comobjects/update.exe file. I have also seen c:/windows/system32/ws2_32.dll which I don't believe anyone else has posted to this point. Most of the pop-up occur late in the evening hours.

[tyoder]

aswMBR log.

[essexboy]

Hi after the first run you will get some error warnings on start - once I have determined the reg launch point we will remove them

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

If you have Malwarebytes 1.6 or better installed please disable it for the duration of this run

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  

  :OTL
  [2011/11/12 00:56:21 | 000,000,000 | ---D | M](C:\Program Files\win?ows nt) -- C:\Program Files\win?ows nt
  [2011/11/12 00:56:21 | 000,000,000 | ---D | M](C:\Program Files\win?ows nt) -- C:\Program Files\win?ows nt
  [2011/11/12 00:56:20 | 000,000,000 | ---D | M](C:\WINDOWS\System32\%systemroo?%) -- C:\WINDOWS\System32\%systemroo?%
  [2011/11/12 00:56:20 | 000,000,000 | ---D | C](C:\WINDOWS\System32\%systemroo?%) -- C:\WINDOWS\System32\%systemroo?%
  (C:\Program Files\win?ows nt) -- C:\Program Files\win?ows nt
  
  :Files
  ipconfig /flushdns /c
  C:\Program Files\Common Files\ComObjects\js3260.dll 
  C:\Program Files\Common Files\ComObjects\js3250.dll 
  C:\Program Files\Common Files\ComObjects\update.exe
  C:\Program Files\Common Files\ComObjects\data.js
  
  :Commands
  [purity]
  [resethosts]
  [emptytemp]
  [CREATERESTOREPOINT]
  [Reboot]
• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done
• Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

• Double-click SystemLook.exe to run it.
  
• Copy the content of the following codebox into the main textfield:
  

Code: [Select]

:regfind
data.js

• Click the Look button to start the scan.
  
• When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

[tyoder]

Here are the results of both scans.

[essexboy]

OK this will clear the popup error - on completion can you let me know what problems remain

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

If you have Malwarebytes 1.6 or better installed please disable it for the duration of this run

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  

  :OTL
  [2011/11/12 00:56:21 | 000,000,000 | ---D | M](C:\Program Files\win?ows nt) -- C:\Program Files\win?ows nt
  [2011/11/12 00:56:21 | 000,000,000 | ---D | M](C:\Program Files\win?ows nt) -- C:\Program Files\win?ows nt
  [2011/11/12 00:56:20 | 000,000,000 | ---D | M](C:\WINDOWS\System32\%systemroo?%) -- C:\WINDOWS\System32\%systemroo?%
  [2011/11/12 00:56:20 | 000,000,000 | ---D | C](C:\WINDOWS\System32\%systemroo?%) -- C:\WINDOWS\System32\%systemroo?%
  
  :Reg
  [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
  "TaskMngr"=-
  
  :Files
  ipconfig /flushdns /c
  C:\Program Files\win?ows nt
  
  :Commands
  [purity]
  [CREATERESTOREPOINT]
  [Reboot]
• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done
• Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

[tyoder]

The latest scan seemed to run without issue and the computer started without any warnings. The new scan log is attached.
I don't see the update.exe process running anymore, hopefully a good sign. Everything appears to be in good order. Thank you for your assistance.

[essexboy]

Subject to no further problems   

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  

  :Commands
  [resethosts]
  [emptytemp]
  [CLEARALLRESTOREPOINTS]
   [Reboot]

• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done

Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View Tab.
• Under the Hidden files and folders heading select Do not show hidden files and folders.
  
• Click Yes to confirm.
• Click OK.

   Your Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

 Upgrading Java:

• Go to this site  and click Do I have Java
  
• It will check your current version and then offer to update to the latest version

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

• Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ?Keep safe  :wave:

[tyoder]

The computer seems to be running really well again, no signs of malware at this point. I really appreciate your help over the last week getting things cleaned off my computer. It's nice knowing this service is available although I hope I will not need it again:) Thanks again.

[essexboy]

My pleasure - keep safe