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Author Topic: (SOLVED) Can't sign into avast! Account  (Read 11108 times)

Offline chocholo

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Re: Can't sign into avast! Account
« Reply #45 on: February 24, 2012, 03:49:15 PM »
Both admins&devs are working on that issue, so because of this nobody answers here, sorry.

It is trouble with our backend servers. Hopefully it will be resolved soon.
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Offline bob3160

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Re: Can't sign into avast! Account
« Reply #46 on: February 24, 2012, 05:19:28 PM »
Quote from: chocholo on February 24, 2012, 03:49:15 PM
Both admins&devs are working on that issue, so because of this nobody answers here, sorry.

It is trouble with our backend servers. Hopefully it will be resolved soon.
Thanks for the update. I'll be patient and wait for the "All Clear" signal. :)
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Offline Dch48

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Re: Can't sign into avast! Account
« Reply #47 on: February 24, 2012, 05:31:39 PM »
I would like all my account info wiped clean for both email addresses that I used so I can start over with the one I actually want to use. I made an account with that one and after the update to the RC, it wouldn't work so I had to make another account with my gmail address. That one worked fine but is not what I want to use. Can I somehow wipe out the info and start over? Or can Avast do that for me?
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Offline bob3160

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Re: Can't sign into avast! Account
« Reply #48 on: February 24, 2012, 05:52:00 PM »
Quote from: Dch48 on February 24, 2012, 05:31:39 PM
I would like all my account info wiped clean for both email addresses that I used so I can start over with the one I actually want to use. I made an account with that one and after the update to the RC, it wouldn't work so I had to make another account with my gmail address. That one worked fine but is not what I want to use. Can I somehow wipe out the info and start over? Or can Avast do that for me?
This should be in it's own Post. It has nothing to do with the availability of the avast Account site.  :) [size=78%] [/size]
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Offline Dch48

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Re: Can't sign into avast! Account
« Reply #49 on: February 24, 2012, 05:57:25 PM »
Quote from: bob3160 on February 24, 2012, 05:52:00 PM
Quote from: Dch48 on February 24, 2012, 05:31:39 PM
I would like all my account info wiped clean for both email addresses that I used so I can start over with the one I actually want to use. I made an account with that one and after the update to the RC, it wouldn't work so I had to make another account with my gmail address. That one worked fine but is not what I want to use. Can I somehow wipe out the info and start over? Or can Avast do that for me?
This should be in it's own Post. It has nothing to do with the availability of the avast Account site.  :) [size=78%] [/size]
In your opinion. I think it does.
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Offline happy avast user

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Re: Can't sign into avast! Account
« Reply #50 on: February 25, 2012, 12:59:55 PM »
Hi,

Is anyone now able to sign into their avast! Account yet?   I STILL CANNOT sign into my avast! Account, it keeps coming up with INCORRECT USERNAME OR PASSWORD.
Strange thing is my FREE avast! is registered with my email address and same password I log into this forum with.
Are there still glitches with the avast! Account and logging into it?

Thanks

happy avast user. :)
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Offline bob3160

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Re: Can't sign into avast! Account
« Reply #51 on: February 25, 2012, 01:23:15 PM »
It's finally working:




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Offline UserA789

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Re: Can't sign into avast! Account
« Reply #52 on: February 25, 2012, 05:36:37 PM »
Quote from: bob3160 on February 25, 2012, 01:23:15 PM
It's finally working:

I am not having such good fortune but Iv started a thread concerning the GUI not logging in yet I can log in with the web portal.
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Offline Dch48

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Re: Can't sign into avast! Account
« Reply #53 on: February 25, 2012, 05:48:36 PM »
Hooray! It is working and not only that but I was able to disconnect from the account with the gmail address and then connect through the GUI to the account that has the gmx address and it works now. It shows the computers on the account web page so now I have two accounts with the same info. There is one thing I noticed though that's different. The Licenses tab is gone from the web page. I guess that's because I only have the free AV.
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Offline happy avast user

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Re: Can't sign into avast! Account
« Reply #54 on: February 25, 2012, 06:52:23 PM »
YAY SUCCESS GREAT and EXCELLENT job guys keep up the great work.. :) :)

happy avast user :)
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Offline Rhythmicatatonia

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Re: (SOLVED) Can't sign into avast! Account
« Reply #55 on: March 07, 2012, 08:09:34 AM »
I'm experiencing the same problem. I login to the site with the same password and it works but when I try to register Avast on my Laptop using the same login and password it'll say that "The email or password you have entered is incorrect"
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