i think i have a virus - ransom still,

[sweetalmond2010]

Hmm...access denied error...

OK...lets try this.

Download Windows Repair (all in one) from this site
http://www.tweaking.com/content/page/windows_repair_all_in_one.html

Install the program then run

Go to step 2 and allow it to run Disc check

Once that is done then go to step 3 and allow it to run SFC

On the start repairs tab select advanced mode and click start

Select all the items and tick restart system when finished then click Start

btw


thank you 

[essexboy]

Here are some pictures to help and also we will use the standalone version that does not require installation

Download  Windows Repair (all in one)  from this site
Select the portable version (no install required) Portable (1.3 MB)

Run  the programme

Go to step 2 and allow it to run Disc check


Once that is done then go to step 3 and allow it to run SFC



On the start repairs tab select advanced mode and click start


Select all check boxes that are available and press start

[true indian]

thanks! for popping in essexboy 

OMG! Didnt know they also had a portable version of the windows repair program.

[essexboy]

Yep as one of the repair functions is for MSI 

[sweetalmond2010]

Here are some pictures to help and also we will use the standalone version that does not require installation

Download  Windows Repair (all in one)  from this site
Select the portable version (no install required) Portable (1.3 MB)

Run  the programme

Go to step 2 and allow it to run Disc check


Once that is done then go to step 3 and allow it to run SFC



On the start repairs tab select advanced mode and click start


Select all check boxes that are available and press start

it actually ran the program!!!!!


i could not remember what you said though and so i did all the options even creating a restore point...............

i had to reboot after each seperate scan, and i still have that security alert using firefox web browser when i try to log into my gmail account

i have at the moment the Microsoft security essentials program trying to update, (downloading updates) before the scans it kept failing and saying i had no internet connextion when i was already online....... il see if it can update itself now

and shall i dare try avast again............. ?

[sweetalmond2010]

in IE i get this error on page and it stops loading the page, why?  i had this prob before i use the tweek program

[essexboy]

Did MSE update happily ?

OK lets now check the registry keys for your security and internet

Also  what version of IE do you have 8 or 9

run farbar service scanner



Tick "All" options.
Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.

Please copy and paste the log to your reply.

[sweetalmond2010]

Did MSE update happily ?

OK lets now check the registry keys for your security and internet

Also  what version of IE do you have 8 or 9

run farbar service scanner



Tick "All" options.
Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.

Please copy and paste the log to your reply.

the MSE is still appparently updatng but i am not holding out much hope that it is actually going to achieve it.  Things are taking a very very long time to either download or update and though our internet connection is slow it is not normally as slow as it has been with whatever this problem is.

[sweetalmond2010]

Did MSE update happily ?

OK lets now check the registry keys for your security and internet

Also  what version of IE do you have 8 or 9

run farbar service scanner



Tick "All" options.
Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.

Please copy and paste the log to your reply.

i do not know what version of internet explorer i have, watever the version was in 2007 i guess, though windows update has updated IE too, how can i tell?

[essexboy]

You have IE7 - so download this to your desktop and then run  http://www.microsoft.com/download/en/details.aspx?id=16792

This will install IE9

[sweetalmond2010]

You have IE7 - so download this to your desktop and then run  http://www.microsoft.com/download/en/details.aspx?id=16792

This will install IE9

this MSE does not look like it has progressed from the first pic i attached for you does it?  i do not think it is able to download the updates it needs.

firefox could not send the crash report, the error says the proxy is blocking it, i dont know what a proxy is.......


im glad you know what version IE i have   thank you

[sweetalmond2010]

here is the status of the downloading IE9................... lets hope it makes it to 100% because all the other downloads fail or seem blocked somehow when they get to a certain point

[true indian]

hi the final option i would give is a repair install dont worry u wont loss any private data in this process...Keep your windows lisence key in hand:

http://www.sevenforums.com/tutorials/3413-repair-install.html

http://www.vistax64.com/tutorials/88236-repair-install-vista.html

[sweetalmond2010]

hi the final option i would give is a repair install dont worry u wont loss any private data in this process...Keep your windows lisence key in hand:

http://www.sevenforums.com/tutorials/3413-repair-install.html

http://www.vistax64.com/tutorials/88236-repair-install-vista.html

thank you for these, il have a look,


il try anything, because the internet connextion just laggedagain and stopped my downloads yet again or IE9, il be here all week and year at this rate.

thank you for your advice both of you 

[true indian]

thank you for your advice both of you 

U are Welcome!