Win7 x64 Ultimate, previously used Avast 5, upgraded to 6, now upgraded to 7 all installed in the default location.
Former Internet Tech support agent, familiar with firewall and anti-virus issues.
Use ccleaner to remove junk files, Spybot for spyware removal with the immunize function
Happened all of a sudden that the screen saver scanner would scan nothing, and then no scan options, and trouble updating.
Removed and reinstalled Avast with no luck,
Used competitor free AVG for a few weeks, but really don't like it as much (no virus' found) and webscan found the same, no virus'
Figured I would give it another go, reinstalled free Avast 7 same thing all blank in scan options, screensaver scan didn't work
got the Avast removal tool, aswclear which doesn't work by the way, it left files, and registry entries all over the computer
manually hunted for and removed all the avast folders and files, including hidden ones in program data,
manually searched and removed all the avast registry entries,
reinstalled free Avast 7. Now it's working properly
A removal tool that actually worked, and hunted down all the files and folders of the program, and the registry entries would be helpful
and would have fixed my issue, rather than having to do it manually