avast! support forums > avast! Server Protection

can't activate resident protection on file server security

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ijips:
hello i can't enable resident protection on the user interface, the button "activate" is not active, anyway it seems that protection is on but not on the user interface.
how can i do to activate it? thanks for your help.

vincedam:
Hello,
I've got the same problem since the last update : 7.01438.
The icone shows an exclamation mark.
The "Summary" screen says that the resident protection is not activated, and I can't activate it.
Is it only because of the Sharpoint Agent, which is not activated? Or there is another problem, and a true threat?

Thank you.
Vincent

virgo77:
Hi!

seems having the same!

Avast! File Server 7.0.1438
No update yet... :-\

virgo77:
Hi all !

Have some news... from this topic (French) : http://forum.avast.com/index.php?topic=99601.0

An answer from the technical support says (translated as I could make it understandable ^^) :

--- Quote ---If all your agents can be seen as activated, so the software have a bug. We are aware of this bug and apologize about it. It will be fixed in the next VPS soft update...
--- End quote ---

Note that the answer was written on the June 14, 2012, 01:33:40 PM !

Anyways, somebody posted a fix to bypass this bug :

--- Quote ---1. go to Parameters > Survey Center > uncheck 'Sharepoint agent'
2. then, stop the Avast! 'auto- defense' - go to Parameters > 'Troubleshooting' (repair)
3. then, go to "services.msc" >  stop all Avast! Services
4. Into the Avast! Program Directory (C:\ProgramFiles\AVAST Software\Avast xxx), delete the file AhResWSS.dll (be quick! the services restarting is really short)
5. Next, restart Avast! and reactivate the 'Avast Auto-Defense' module
--> tested on 'avast endpoint protection suite' & 'avast endpoint protection suite plus' under windows server 2003 std & 2008 SBS successfully.
--- End quote ---


NOTE : maybe it will not work. I didn't tried it, so I can't confirm if it works yet, or not.
Hope it will be helpful!

Bye

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