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Other => General Topics => Topic started by: bfenster on July 03, 2012, 06:40:51 PM

Title: Thanks for installing Chrome without my permission
Post by: bfenster on July 03, 2012, 06:40:51 PM
To the powers that be:
Your update installed Chrome without my permission. Thanks for wasting my time and screwing up my settings!
Title: Re: Thanks for installing Chrome without my permission
Post by: Pondus on July 03, 2012, 06:52:54 PM
http://forum.avast.com/index.php?topic=100377.msg801967#msg801967


click the picture attached by DavidR
Title: Re: Thanks for installing Chrome without my permission
Post by: CraigB on July 03, 2012, 06:54:59 PM
The option to not install chrome is there as the link from Pondus will show so i guess you missed it ;) but it is a shame that avast are leaving these boxes pre ticked by default  :(
Title: Re: Thanks for installing Chrome without my permission
Post by: DavidR on July 03, 2012, 07:39:27 PM
Yes, I hate opt-out (pre-checked) options they should all be opt-in not opt-out.
Title: Re: Thanks for installing Chrome without my permission
Post by: Para-Noid on July 03, 2012, 11:40:44 PM
Yes, I hate opt-out (pre-checked) options they should all be opt-in not opt-out.
+1  Everyone should slow down during any install because this is a growing trend.  :)
Title: Re: Thanks for installing Chrome without my permission
Post by: bob3160 on July 04, 2012, 06:28:55 AM
Some Tips that should always be followed when installing something new to your computer:



1.   Always create a System Restore Point


     "Start -> All Programs -> Accessories -> System Tools" or,
     Type sysdm.cpl into the Run Command window or the Windows Search Box


2.   Always select the Custom (Advanced) method for your installation
     Almost all installations offer 2 options:
     Standard (or Easy or Express) or, Custom (or Advanced).
     Always select the "Custom (Advanced)" installation because this type of installation affords you full control
     over the installation. If you don't select the custom installation, you'll not be able to select or change various parts
     of the installation and it'll install the software with preselected configurations.
Title: Re: Thanks for installing Chrome without my permission
Post by: bfenster on July 04, 2012, 02:41:30 PM
FYI: To those who believe I missed the Op-Out box, There was none. Check the link that Pondus provided and you'll see what I mean! More strange, when I turned on my PC the next day, the screen with op-out box appeared out of nowhere!
Title: Re: Thanks for installing Chrome without my permission
Post by: DavidR on July 04, 2012, 02:55:23 PM
That is why I always capture a screenshot of the update process windows, to provide the user something to compare against.
Title: Re: Thanks for installing Chrome without my permission
Post by: bob3160 on July 04, 2012, 04:24:26 PM
FYI: To those who believe I missed the Op-Out box, There was none. Check the link that Pondus provided and you'll see what I mean! More strange, when I turned on my PC the next day, the screen with op-out box appeared out of nowhere!
Sounds like you didn't reboot your system after initially updating avast.
The screen to opt out of Chrome doesn't appear till a reboot has happened.

Title: Re: Thanks for installing Chrome without my permission
Post by: Para-Noid on July 04, 2012, 06:26:56 PM
FYI: To those who believe I missed the Op-Out box, There was none. Check the link that Pondus provided and you'll see what I mean! More strange, when I turned on my PC the next day, the screen with op-out box appeared out of nowhere!
Sounds like you didn't reboot your system after initially updating avast.
The screen to opt out of Chrome doesn't appear till a reboot has happened.
To disable Chrome as your default browser...GUI>Settings>Troubleshooting> untick the Chrome box.  8)
Wit all due respect Chrome doesn't take up "that" much HDD space. I keep it to check/verify for avast bugs concerning Chrome.  :)
Title: Re: Thanks for installing Chrome without my permission
Post by: bfenster on July 05, 2012, 04:29:29 PM
FYI: To those who believe I missed the Op-Out box, There was none. Check the link that Pondus provided and you'll see what I mean! More strange, when I turned on my PC the next day, the screen with op-out box appeared out of nowhere!
Sounds like you didn't reboot your system after initially updating avast.
The screen to opt out of Chrome doesn't appear till a reboot has happened.

I did reboot and I didn't get the message! However, every day since the install, when I boot in the AM I get the complete the installation screen.
Title: Re: Thanks for installing Chrome without my permission
Post by: CraigB on July 05, 2012, 04:53:13 PM

I did reboot and I didn't get the message! However, every day since the install, when I boot in the AM I get the complete the installation screen.

Does this help any http://forum.avast.com/index.php?topic=100729.msg805180#msg805180
Title: Re: Thanks for installing Chrome without my permission
Post by: fire on July 05, 2012, 05:34:41 PM
"To disable Chrome as your default browser...GUI>Settings>Troubleshooting> untick the Chrome box"


Maybe I'm wrong but shouldn't you tick that box if you don't want to use Chrome?????? Your talking about the settings in the avast UI correct??

BTW I also got that pop up about finishing the installation of avast this morning when I turned my computer on. I didn't change a thing from yesterday so I don't know why this appeared,,I always uncheck the add chrome stuff but why is this even appearing.
Title: Re: Thanks for installing Chrome without my permission
Post by: DavidR on July 05, 2012, 06:07:53 PM
Did you reboot after the update as the notice stated.
Title: Re: Thanks for installing Chrome without my permission
Post by: slowcheetah on July 06, 2012, 10:53:04 PM
Hi All
I can't find anything that addresses my particular problem with this google chrome nonsense.  (Why did avast do that?  I hate it when updates try to give you an unwanted toolbar but I thought avast had more class).  When it first appeared I unchecked the boxes then clicked finish thinking that was the last I'd see of it.  It's appeared again everyday and sometimes twice since.  I'm worried I'll accidentally click finish in an unguarded moment and also get tricked into having an unwanted toolbar that's going to waste my time getting rid of.  Can someone tell me how to prevent this 'update' keep appearing please?  Thank you
Title: Re: Thanks for installing Chrome without my permission
Post by: bob3160 on July 06, 2012, 10:56:02 PM

Hi All
I can't find anything that addresses my particular problem with this google chrome nonsense.  (Why did avast do that?  I hate it when updates try to give you an unwanted toolbar but I thought avast had more class).  When it first appeared I unchecked the boxes then clicked finish thinking that was the last I'd see of it.  It's appeared again everyday and sometimes twice since.  I'm worried I'll accidentally click finish in an unguarded moment and also get tricked into having an unwanted toolbar that's going to waste my time getting rid of.  Can someone tell me how to prevent this 'update' keep appearing please?  Thank you
What version are you using ???
Current version is 7.0.1456   if that's not what you have then please update.
Title: Re: Thanks for installing Chrome without my permission
Post by: Monster_user on July 07, 2012, 12:48:29 AM
Hi All
I can't find anything that addresses my particular problem with this google chrome nonsense.  (Why did avast do that?  I hate it when updates try to give you an unwanted toolbar but I thought avast had more class).  When it first appeared I unchecked the boxes then clicked finish thinking that was the last I'd see of it.  It's appeared again everyday and sometimes twice since.  I'm worried I'll accidentally click finish in an unguarded moment and also get tricked into having an unwanted toolbar that's going to waste my time getting rid of.  Can someone tell me how to prevent this 'update' keep appearing please?  Thank you

That is EXACTLY what happened to me.

I started having this problem with the SmartPhone advertisements. They would not go away, and I don't have a smart phone! One more issue with Avast and I am switching to Microsoft Security Essentials.
Title: Re: Thanks for installing Chrome without my permission
Post by: DavidR on July 07, 2012, 01:00:28 AM
The post you quoted was answered with a question which just might resolve your problem if you are on 7.0.1451 then do a manual program update > avastUI, Maintenance, Update - Program Update.

If you have version 7.0.1456, then check this post http://forum.avast.com/index.php?topic=100773.msg805714#msg805714 (http://forum.avast.com/index.php?topic=100773.msg805714#msg805714) plus the one two posts below http://forum.avast.com/index.php?topic=100773.msg805717#msg805717 (http://forum.avast.com/index.php?topic=100773.msg805717#msg805717).
Title: Re: Thanks for installing Chrome without my permission
Post by: Agast on July 07, 2012, 08:09:08 AM

I've used Avast for about five years now. After constant glitches with other security systems-Avast was a breath of fresh air! No problems (touch wood!).

Until now. Sadly it appears we have to 'suck up' the new aggressive marketing trends. Avast is becoming more pushy on that score.
I never took my free version for granted. I am still grateful. About the 'but'?

I'm having the same problem as many here,-I accept the marketing-I'm getting a free and efficient system, but this?

Every logon: there it is; a window telling me to click finish to "Complete your Avast software update.

I'm a born cynic so I looked carefully....and (in my case)-there it was: the tick to install Chrome.
Every login for 4-5 days now, I've unticked Chrome and clicked Finish.

WHY is this happening? What purpose can it possibly have except to....er, 'encourage' Avasters to click Finish without looking..?

It is tacky. If this is just a 'bug', then why the Chrome option which has to be DEselected? Clever little bug isn't it?
It obviously took a marketing course!

This is annoying enough for me to look for the Avast forum/register/post.

I'll look at the advice given above (I have version '51), and will do what I have to.
But many with more texpertise than myself will simply bin the system and get something else.

Avast? This is not your finest hour, let me tell you.
Title: Re: Thanks for installing Chrome without my permission
Post by: Asyn on July 07, 2012, 08:15:21 AM
Every logon: there it is; a window telling me to click finish to "Complete your Avast software update.

-> http://forum.avast.com/index.php?topic=100773.msg805717#msg805717
Title: Re: Thanks for installing Chrome without my permission
Post by: Agast on July 07, 2012, 11:19:38 AM
Thanks for the link Asyn.

I'm afraid that texpertise is not my thing-I don't know where and what, but I believe the cavalry has just arrived!

I was asked to update and am now showing '56. I had to logoff, and on logon? - no 'complete' window!

Hope springs eternal! Maybe all is well now....
Title: Re: Thanks for installing Chrome without my permission
Post by: Asyn on July 07, 2012, 11:25:57 AM
You're welcome.
Title: Re: Thanks for installing Chrome without my permission
Post by: slowcheetah on July 07, 2012, 12:05:41 PM
Thanks for your help, bob3160.  When I checked I had 7.0.1451 so I'll udate now.  Oddly enough the annoyance hasn't appeared today.  Hopefully that's the last I'll see of it.  I agree with DavidR, we are really grateful  for an outstanding free av but this only serves to enrage and put ppl off.  Look at AVG, it started out as good as avast then became a monster that nobody would touch!  I hope the lovely avast doesn't go the same way
Title: Re: Thanks for installing Chrome without my permission
Post by: bob3160 on July 07, 2012, 03:01:01 PM
@ slowcheeta,
Glad your system is running well again and avast! is again protecting it as it should. :)
Title: Re: Thanks for installing Chrome without my permission
Post by: Monster_user on July 07, 2012, 10:42:27 PM
The post you quoted was answered with a question which just might resolve your problem

It won't resolve my problem. The Android ads finally went away shortly before this update.
I got rid of the Google ad by accidentally letting it install Google Chrome (I swore I unchecked that box the second time as well). I've uninstalled Google Chrome, and the ad has not returned.

Its just that this has happened twice within a short period of time, and it is EXTREMELY annoying to have a program install itself unexpectedly. I got sick of that crap from Apple being so pushy about installing Safari, and Mobile Me!