Avast WEBforum

Consumer Products => Avast Mobile Security => Avast Mobile Security for Android => Topic started by: andy12 on July 14, 2012, 03:30:39 AM

Title: Virus Scanner Hung
Post by: andy12 on July 14, 2012, 03:30:39 AM
I installed the product yesterday, don't know too much about it, but it hasn't managed to get through it's (presumably) first scan.  It hangs on the Ancestry app, saying that it is at 10% having scanned 9 objects.  Time gets reset occasionally.
Title: Re: Virus Scanner Hung
Post by: andy12 on July 14, 2012, 03:33:16 AM
I suppose I should have mentioned I am running ICS on a Samsung Galaxy Nexus
Title: Re: Virus Scanner Hung
Post by: SafeSurf on July 14, 2012, 11:59:24 AM
Do you or did you have another AV on your phone?  If not, you may want to uninstall and do a clean install.