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Other => Viruses and worms => Topic started by: wdwpower on April 10, 2013, 10:03:37 AM

Title: false positive (dixit HP)
Post by: wdwpower on April 10, 2013, 10:03:37 AM

included the conversation between HP and myself concerning a false positive virus.

Title: Re: false positive (dixit HP)
Post by: Asyn on April 10, 2013, 10:05:31 AM

You can report a possible FP here: http://www.avast.com/contact-form.php

Title: Re: false positive (dixit HP)
Post by: wdwpower on April 11, 2013, 07:49:28 PM

Last question: are we informed when this is corrected, so I can deletete excludes
TIA
Willy

Title: Re: false positive (dixit HP)
Post by: Pondus on April 11, 2013, 08:03:55 PM

Quote from: wdwpower on April 11, 2013, 07:49:28 PM

Last question: are we informed when this is corrected, so I can deletete excludes
TIA
Willy

usually not....but sometimes
do you have the file in virus chest?.....right click and scan, if not detected then restore it
a copy will remain in chest just in case, this can be deleted when all is ok

if you have exluded it.....remove and see