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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: GSB on September 20, 2003, 02:15:29 PM

Title: Error Message When Updating
Post by: GSB on September 20, 2003, 02:15:29 PM
Whenever I try either iavs update or program update, I receive the following message:  "A device attached to the system is not functioning.  Can not start incremental update".  All of my other programs on my computer are working and they can all update properly - i.e. my internet connection is fine.  Any ideas?  Thank you for your time.
Title: Re:Error Message When Updating
Post by: sungame on September 20, 2003, 04:29:52 PM
I have a similar problem: every time I try to update my Avast 4, I get the error message "Package broken". How can I solve this?
Title: Re:Error Message When Updating
Post by: kubecj on September 20, 2003, 09:15:19 PM
GSB: This could be solved by copying certain file over setiface.dll file. If you're using avast 4.1, you should copy file setiface.ovr. If you're using avast 4.0, you should copy file setiXXXXXXXX.vpu. All of those files reside in avast4\setup directories.

Title: Re:Error Message When Updating
Post by: kubecj on September 20, 2003, 09:17:38 PM
Sungame: There may be many different problems. You have two ways:
a) wait for my help
b) uninstall avast, download latest setup and reinstall.

In both cases, I would like to get your setup.log file, which resides in avast4\setup directory. I would also like to know what os/language are you using. Please send it to my address: kubecj at asw DoT cz

thanks,
Title: Re:Error Message When Updating
Post by: GSB on September 20, 2003, 11:22:40 PM
kubecj

Thank you for your reply, I should be able to get back to you and send you the email next week.  (Must run)

Gary
Title: Re:Error Message When Updating
Post by: pitrack on October 07, 2003, 11:36:39 PM
Hello,

Did you find a solution for your problem, I have it too,

greetz,

Pitrack
Title: Re:Error Message When Updating
Post by: Lisandro on October 08, 2003, 03:08:33 AM
Please, folks, when posible try not to open new topics for the same subject (or related ones). About updating from 4.1.268 to 4.1.278 are the following foruns just today!

http://www.avast.com/forum/index.php?board=2;action=display;threadid=1395
http://www.avast.com/forum/index.php?board=2;action=display;threadid=1398
http://www.avast.com/forum/index.php?board=2;action=display;threadid=1399
http://www.avast.com/forum/index.php?board=2;action=display;threadid=1401

Maybe cross questions & answers could be found.
This is just a suggestion  ;)
Title: 403 Error Message When Updating
Post by: vidyaiiitm on September 21, 2008, 06:22:11 AM
Hi all,
I am using Avast 4 home edition and it often insists me to update the virus database.But, when I try to do that manually(i.e., from the a icon , it shows the same message) and finally the message is "http error(403) while trying unknown:****/http://download40.avast.com/iavs4x/s".By the way m using my college internet.Can anyone please help me how to get rid of this problem.
Thanks in Advance
Title: Re: 403 Error Message When Updating
Post by: ProgrammerGuy on September 21, 2008, 02:09:24 PM
Hi all,
I am using Avast 4 home edition and it often insists me to update the virus database.But, when I try to do that manually(i.e., from the a icon , it shows the same message) and finally the message is "http error(403) while trying unknown:****/http://download40.avast.com/iavs4x/s".By the way m using my college internet.Can anyone please help me how to get rid of this problem.
Thanks in Advance

I could be way out in left field here but it appears to me that since you're using your college internet for a connection; there could be a firewall problem or there is some blocking software installed that could be causing the problem you're experiencing...  8)
Title: Re: Error Message When Updating
Post by: Lisandro on September 21, 2008, 08:40:10 PM
I am using Avast 4 home edition and it often insists me to update the virus database.
You can configure how avast asks for updates... but indeed, the automatic for virus databases is the best one.
Please, post the last 200-250 lines of avast log: C:\Program Files\Alwil Software\Avast4\DATA\log\Setup.log