Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: russell1256 on October 08, 2003, 02:36:09 PM

Title: where can I get help?
Post by: russell1256 on October 08, 2003, 02:36:09 PM

I posted this message several days ago, and no one posted a response, did I post it in the wrong place?
Where should I look for help?
Russell

"I'm getting an error message, can anyone help?
When trying to scan a file using the right mouse click, I keep getting this error:
"Error: During open ATL dialog, Error number: 2".
I've already reinstalled the program.
Can anyone help? Thanks,Russell"

Title: Re:where can I get help?
Post by: Vlk on October 08, 2003, 06:58:54 PM

Rusell, sorry, this is the right place. It's just we're somewhat consumed by the updating issues now :-\ (and what's more, I'm on a trade show and connecting via GPRS with my cellphone).

Anyway, I'll get back to you asap - I'll send you a test version of the program that will output far more info. We will thus be able to find out what's going on there...

Thanks for your patience,
Vlk

Title: Re:where can I get help?
Post by: russell1256 on October 08, 2003, 08:22:05 PM

Thank you,
Russ

Title: Re:where can I get help?
Post by: Lisandro on October 08, 2003, 10:22:24 PM

Quote from: Vlk on October 08, 2003, 06:58:54 PM

I'm on a trade show and connecting via GPRS with my cellphone... Thanks for your patience,
Vlk

Thanks Vlk for your devote attention  ;)
Citizens, just for joke, Super-Vlk will come back soon...  8)

Title: Re:where can I get help?
Post by: Delinear on October 09, 2003, 03:00:33 PM

I'm also getting this error message after updating on October 8th, except mine says:

" Error:During open ATL dialog. Error number:183 "

So just the error number is different. If you found out how to fix this please let me know as well.

Thanks!