Avast WEBforum

Other => Viruses and worms => Topic started by: REDACTED on March 28, 2015, 01:24:29 PM

Title: Supera is finding malwares in my Cookies, and Avast not
Post by: REDACTED on March 28, 2015, 01:24:29 PM
Hello Guys, and good morning from Brazil. 8)
I'm having problems with my system (W8), it's being very slow for some tasks, principally when I need to work with my Office 2007.
I'm trying to find the non conformity, but it's not being easy.
Then I installed SUPERA anti spyware (even buying the pro licence from Avast), and it's accusing many worms in my PC.
Could you please check my printscreen file to check?
And I think that my Avast is not be able to turn on my firewall, can you please guide me on this situation?
I have no idea if this forum has a support for Brazilian users, somebody speaks portuguese?
Thanks for the attentions, and I'll be glad with one answer.
Bye bye.
Arthur Cavalcante
(http://C:\Users\Arthur\Desktop\SuperxAvast.jpg)
Title: Re: Supera is finding malwares in my Cookies, and Avast not
Post by: Pondus on March 28, 2015, 01:36:18 PM
Cookies are not malware and avast does not target cookies
Are cookies really spyware and are they dangerous?  www.superantispyware.com/supportfaqdisplay.html?faq=26


If you want a check see instructions here. https://forum.avast.com/index.php?topic=53253.0

Attach Malwarebytes and Farbar Recovery Scan Tool logs and you will get help
 
Title: Re: Supera is finding malwares in my Cookies, and Avast not
Post by: Pondus on March 28, 2015, 02:04:07 PM
Quote
I have no idea if this forum has a support for Brazilian users, somebody speaks portuguese?     
None-english zone    https://forum.avast.com/index.php?board=21.0

However to get help with the logs it is best to stay in this section