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Other => General Topics => Topic started by: Sugram22 on April 27, 2015, 07:21:26 PM

Title: avast, why is scheduled scan Skipped?
Post by: Sugram22 on April 27, 2015, 07:21:26 PM
why is scheduled scan Skipped? from this picture u see when it was running & from TaskBar u see the time (more like date not time) it skipped, it should run awry week this day, but this week it skipped
(http://i.imgur.com/plEdNrU.jpg?1)
sleep mode is turned off, only thing that happens is Monitor shuts down from PC after 15min, that kind of a screen save mode
Title: Re: avast, why is scheduled scan Skipped?
Post by: Pondus on April 27, 2015, 07:41:56 PM
Quote
it should run awry week this day,
i guess you mean evry day this week ..... anyway, instead of shedule evryday why not activate screensaver scan, then you dont have to think about it

Title: Re: avast, why is scheduled scan Skipped?
Post by: Sugram22 on April 27, 2015, 07:58:39 PM
its not awry day, once a week, awry week this day, i don't remember what day it is today in English, i go afk awry time 18:30 & i return 20:00 & it does scan awry time,  but 1 time it skips, i have the issue sins upgraded to avast 2015 free version, example its set to awry Monday, at first i had a second issue, it was delayed, sometimes it scanned 19:48 even, that seems to have been fixed, but skipping issue still exists, its not huge issue, but still its a issue 
Title: Re: avast, why is scheduled scan Skipped?
Post by: Pondus on April 27, 2015, 08:00:26 PM
Quote
i don't remember what day it is today in English
Monday    ;)



Title: Re: avast, why is scheduled scan Skipped?
Post by: Sugram22 on April 27, 2015, 08:29:28 PM
new its suddenly started scanning, its 21:28 new, scheduled scan is really bugged, seems that the delay bug isn't fixed neither, it just hasn't happened long time
Title: Re: avast, why is scheduled scan Skipped?
Post by: Para-Noid on April 27, 2015, 09:42:47 PM
Control Panel>Uninstall a Program>double click "avast">click "repair">reboot
Title: Re: avast, why is scheduled scan Skipped?
Post by: Sugram22 on April 27, 2015, 09:59:48 PM
i have 2 options, uninstall & change, no repair option
Title: Re: avast, why is scheduled scan Skipped?
Post by: Pondus on April 27, 2015, 10:02:24 PM
i have 2 options, uninstall & change, no repair option
scroll down ....

Title: Re: avast, why is scheduled scan Skipped?
Post by: Para-Noid on April 27, 2015, 10:08:58 PM
The screenshot is from v2015.
Title: Re: avast, why is scheduled scan Skipped?
Post by: Sugram22 on April 27, 2015, 11:03:26 PM
Control Panel>Uninstall a Program>double click "avast">click "repair">reboot

did that, but i guess i will see within 3 month did it fix it or not

after repair & restart i opened avast & schedule was same, it did not reset it, default was schedule turned off, so i doubt it had any effect. but only future can tel 
Title: Re: avast, why is scheduled scan Skipped?
Post by: Para-Noid on April 28, 2015, 03:42:41 PM
A repair fixes the install and shouldn't affect your personal settings.
Title: Re: avast, why is scheduled scan Skipped?
Post by: bob3160 on April 28, 2015, 06:53:53 PM
A repair fixes the install and shouldn't affect your personal settings.
It only fixes program problems not personal settings. :)
Title: Re: avast, why is scheduled scan Skipped?
Post by: Sugram22 on April 30, 2015, 12:43:23 AM
interesting thing, i got Win update (i have it sins morning 10am something 29.04.2015, new its next day 1:32am & i just installed update 1:10am) & after restart, when i open TaskManager i don't see NGservice nor VirtualBox running, is TaskManager bugged? i heard VirtualBox is critical process (important), event log does not show issue with avast & no error report neither, what does it mean? that it works & its not showing in Task Manager?

i meant avast virtualbox interface ofc
Title: Re: avast, why is scheduled scan Skipped?
Post by: Sugram22 on April 30, 2015, 12:56:54 AM
i ask cause this processes were running before from start-up until shutdown & awry day, this were listed in taskmanager, or was that before wrong? i mean a glitch?
Title: Re: avast, why is scheduled scan Skipped?
Post by: Para-Noid on April 30, 2015, 05:35:21 PM
Reboot again.
Title: Re: avast, why is scheduled scan Skipped?
Post by: Sugram22 on April 30, 2015, 08:20:38 PM
Reboot again.

Did that, do they half to run like they did? i mean all the time like i explained, does it lower my PC security that the 2 are not running?
Title: Re: avast, why is scheduled scan Skipped?
Post by: Para-Noid on April 30, 2015, 09:59:32 PM
If you want total protection I would advise to have all three shields running. They work as needed, for instance you move or open a file
then the file shield will scan that file. Or when you visit a website then the web shield will scan. The mail shield only works with certain
email clients. However if you use a web based email then the web shield will do the scanning. I only use web based email services, Yahoo,
Gmail and Outlook.com, but I keep the mail shield installed. So for me all the mail shield does is take up a tiny miniscule of HDD space and
let the web shield protect me. But if I decide to use Outlook or Thunderbird the mail shield is already up and running.
Title: Re: avast, why is scheduled scan Skipped?
Post by: Sugram22 on April 30, 2015, 10:56:03 PM
If you want total protection I would advise to have all three shields running. They work as needed, for instance you move or open a file
then the file shield will scan that file. Or when you visit a website then the web shield will scan. The mail shield only works with certain
email clients. However if you use a web based email then the web shield will do the scanning. I only use web based email services, Yahoo,
Gmail and Outlook.com, but I keep the mail shield installed. So for me all the mail shield does is take up a tiny miniscule of HDD space and
let the web shield protect me. But if I decide to use Outlook or Thunderbird the mail shield is already up and running.

looking at from Avast all shields seem active, how are shields connected to the 2 processes i mentioned?

WTF i so that new version is out sins 21 & its 30 new & i did not get update notification, so far i have always got notifications, i so its out only cause i opened Avast to look are are shields active
Title: Re: avast, why is scheduled scan Skipped?
Post by: Pondus on April 30, 2015, 11:00:45 PM
Quote
WTF i so that new version is out sins 21 & its 30 new & i did not get update notification
program updates are spread overweeks to ease server load
Title: Re: avast, why is scheduled scan Skipped?
Post by: bob3160 on April 30, 2015, 11:06:15 PM
NG services right now are not running for anyone. Avast is solving a problem and stated
that the service should be back by next Mon. (Sorry can't find the link to their post at the moment)
Title: Re: avast, why is scheduled scan Skipped?
Post by: Sugram22 on April 30, 2015, 11:07:24 PM
If you want total protection I would advise to have all three shields running. They work as needed, for instance you move or open a file
then the file shield will scan that file. Or when you visit a website then the web shield will scan. The mail shield only works with certain
email clients. However if you use a web based email then the web shield will do the scanning. I only use web based email services, Yahoo,
Gmail and Outlook.com, but I keep the mail shield installed. So for me all the mail shield does is take up a tiny miniscule of HDD space and
let the web shield protect me. But if I decide to use Outlook or Thunderbird the mail shield is already up and running.

even after update NGservice & virtualbox interface did not reappear in Taskmanager
Title: Re: avast, why is scheduled scan Skipped?
Post by: Sugram22 on April 30, 2015, 11:09:58 PM
NG services right now are not running for anyone. Avast is solving a problem and stated
that the service should be back by next Mon. (Sorry can't find the link to their post at the moment)

OK i was thinking that they don't work cause of a bug or win glitch, that win update messed something up, so NG is controlled from outside my PC by 3th party (Avast team)? like there is NG server & if that is shut down then NG in PC shuts down to?

same issue with virtualbox interface for all?
Title: Re: avast, why is scheduled scan Skipped?
Post by: bob3160 on May 01, 2015, 12:25:55 AM
NG services right now are not running for anyone. Avast is solving a problem and stated
that the service should be back by next Mon. (Sorry can't find the link to their post at the moment)

OK i was thinking that they don't work cause of a bug or win glitch, that win update messed something up, so NG is controlled from outside my PC by 3th party (Avast team)? like there is NG server & if that is shut down then NG in PC shuts down to?

same issue with virtualbox interface for all?
What outside team ??? NG is part of Avast.  ???
Title: Re: avast, why is scheduled scan Skipped?
Post by: Sugram22 on May 01, 2015, 10:40:17 AM
NG services right now are not running for anyone. Avast is solving a problem and stated
that the service should be back by next Mon. (Sorry can't find the link to their post at the moment)

OK i was thinking that they don't work cause of a bug or win glitch, that win update messed something up, so NG is controlled from outside my PC by 3th party (Avast team)? like there is NG server & if that is shut down then NG in PC shuts down to?

same issue with virtualbox interface for all?
What outside team ??? NG is part of Avast.  ???

i know, i just used wrong word :D
Title: Re: avast, why is scheduled scan Skipped?
Post by: Sugram22 on May 01, 2015, 11:01:07 AM
i have a question about avast secureline vpn, my Wi-Fi is disabled cause i have cable connection, so i don't need it? or do i? i don't know much about it
Title: Re: avast, why is scheduled scan Skipped?
Post by: bob3160 on May 01, 2015, 02:50:11 PM
i have a question about avast secureline vpn, my Wi-Fi is disabled cause i have cable connection, so i don't need it? or do i? i don't know much about it
Then maybe you need to do some reading:
http://www.pcmag.com/article2/0,2817,2420857,00.asp (http://www.pcmag.com/article2/0,2817,2420857,00.asp)
Title: Re: avast, why is scheduled scan Skipped?
Post by: Sugram22 on May 01, 2015, 04:59:11 PM
i have a question about avast secureline vpn, my Wi-Fi is disabled cause i have cable connection, so i don't need it? or do i? i don't know much about it
Then maybe you need to do some reading:
http://www.pcmag.com/article2/0,2817,2420857,00.asp (http://www.pcmag.com/article2/0,2817,2420857,00.asp)

i have free version, but this picture shows SUB version, & i did not get what u meant

is it even necessary? it is anti-tracking, i have Ghostery add for anti-tracking, should i turn it off?, all items under tools are turned on

my Avast does not look like on the picture
Title: Re: avast, why is scheduled scan Skipped?
Post by: bob3160 on May 01, 2015, 05:25:42 PM
i have a question about avast secureline vpn, my Wi-Fi is disabled cause i have cable connection, so i don't need it? or do i? i don't know much about it
Then maybe you need to do some reading:
http://www.pcmag.com/article2/0,2817,2420857,00.asp (http://www.pcmag.com/article2/0,2817,2420857,00.asp)

i have free version, but this picture shows SUB version, & i did not get what u meant

is it even necessary? it is anti-tracking, i have Ghostery add for anti-tracking, should i turn it off?, all items under tools are turned on

my Avast does not look like on the picture
Avast SecureLine is not a free product......
Title: Re: avast, why is scheduled scan Skipped?
Post by: Sugram22 on May 01, 2015, 05:35:47 PM
i have a question about avast secureline vpn, my Wi-Fi is disabled cause i have cable connection, so i don't need it? or do i? i don't know much about it
Then maybe you need to do some reading:
http://www.pcmag.com/article2/0,2817,2420857,00.asp (http://www.pcmag.com/article2/0,2817,2420857,00.asp)

i have free version, but this picture shows SUB version, & i did not get what u meant

is it even necessary? it is anti-tracking, i have Ghostery add for anti-tracking, should i turn it off?, all items under tools are turned on

my Avast does not look like on the picture
Avast SecureLine is not a free product......

but i have free version & under setting tools it is turned on

(http://i.imgur.com/vguk7Ej.jpg?1)
Title: Re: avast, why is scheduled scan Skipped?
Post by: Para-Noid on May 01, 2015, 06:46:16 PM
Are you sure you have the free version and not a trial version?
Look at the top of the "overview" screen. It should look like this.
Title: Re: avast, why is scheduled scan Skipped?
Post by: Sugram22 on May 01, 2015, 07:01:49 PM
Are you sure you have the free version and not a trial version?
Look at the top of the "overview" screen. It should look like this.

My Avast
(http://i.imgur.com/936XGWl.jpg?1)
does that look like SUB Version?

how can i make that mistake if awry time i open Avast that is at my face?
Title: Re: avast, why is scheduled scan Skipped?
Post by: bob3160 on May 01, 2015, 07:08:10 PM
In the free version, this is what Tools looks like:
(http://www.screencast-o-matic.com/screenshots/u/Lh/1430500189354-35754.png)
That doesn't match your screenshot.... ???
Title: Re: avast, why is scheduled scan Skipped?
Post by: Sugram22 on May 01, 2015, 07:34:08 PM
In the free version, this is what Tools looks like:
(http://www.screencast-o-matic.com/screenshots/u/Lh/1430500189354-35754.png)
That doesn't match your screenshot.... ???

i have same as in ur picture, i mean my tools bar look the same as in ur picture

My Avast Tools
(http://i.imgur.com/dmCh97F.jpg?1)
last screen shot was without tools

& that other tools picture was under Settings, i mean this
(http://i.imgur.com/vguk7Ej.jpg?1)
Title: Re: avast, why is scheduled scan Skipped?
Post by: bob3160 on May 01, 2015, 09:50:07 PM
Under Tools, when you click on Secure line, what do you get ???
Title: Re: avast, why is scheduled scan Skipped?
Post by: Sugram22 on May 01, 2015, 10:00:58 PM
Under Tools, when you click on Secure line, what do you get ???

new window, there is connect button, so its Disconnected, so it means it is really turned off?

random picture from web, it kind of like this, but the TXT below is different, only the upper part is same with the red dot & connect button
(http://www.getavast.net/wp-content/uploads/2014/03/avast-2015-secureline-vpn-locations.jpg)
Title: Re: avast, why is scheduled scan Skipped?
Post by: bob3160 on May 01, 2015, 10:07:45 PM
It doesn't turn on till you ask it to turn on. In the free version, you have a three day trial.
After that trial, you'll need to pay for the service if you want to continue to use it. :)
Even after you pay for it, it only runs when you start it. I only start it when I'm away from home and on
public (open) wifi.
Check your settings there are some options that make using it on the road easier.
Title: Re: avast, why is scheduled scan Skipped?
Post by: Sugram22 on May 01, 2015, 10:36:47 PM
It doesn't turn on till you ask it to turn on. In the free version, you have a three day trial.
After that trial, you'll need to pay for the service if you want to continue to use it. :)
Even after you pay for it, it only runs when you start it. I only start it when I'm away from home and on
public (open) wifi.
Check your settings there are some options that make using it on the road easier.

well i use free ware, when it comes to programs, but when its turned on under setting=tools, does it matter, does it take ram when its Disconnected under tools?
i mean does it matter that it is turned on or off under settings=tools?
i don't have laptop, Alienware x51 R2, so its always at home, i was just curious about secureline
Title: Re: avast, why is scheduled scan Skipped?
Post by: bob3160 on May 01, 2015, 10:57:11 PM
It isn't on by default. If you don't want it at all, simply remove it by making a change in the avast installation.
Title: Re: avast, why is scheduled scan Skipped?
Post by: Sugram22 on May 01, 2015, 11:05:48 PM
It isn't on by default. If you don't want it at all, simply remove it by making a change in the avast installation.

i can also simply turn it of from here?
(http://i.imgur.com/vguk7Ej.jpg?1)
the other things on the list are active in free version?
as the things currently are does it use ram, or it won't until i connect it from tools?
Title: Re: avast, why is scheduled scan Skipped?
Post by: bob3160 on May 01, 2015, 11:44:52 PM
They are tools. They aren't resident and will only resources when you use the selected tool.
Title: Re: avast, why is scheduled scan Skipped?
Post by: Para-Noid on May 02, 2015, 12:56:27 AM
I noticed in a screenshot he has 3 days left on a trial version.
Title: Re: avast, why is scheduled scan Skipped?
Post by: Sugram22 on May 02, 2015, 09:28:16 AM
I noticed in a screenshot he has 3 days left on a trial version.

& i said its not my screenshot, that the TXT below is not same as in my avast, random picture from web, random picture as a example :)
Title: Re: avast, why is scheduled scan Skipped?
Post by: bob3160 on May 02, 2015, 03:28:37 PM
I noticed in a screenshot he has 3 days left on a trial version.

& i said its not my screenshot, that the TXT below is not same as in my avast, random picture from web, random picture as a example :)
If you expect answers and help from us about your problems and concerns, than you can at least give us update information from your computer.
Without that, this is more of a phishing trip than a request for help.  :(
Title: Re: avast, why is scheduled scan Skipped?
Post by: Sugram22 on May 02, 2015, 07:01:05 PM
I noticed in a screenshot he has 3 days left on a trial version.

& i said its not my screenshot, that the TXT below is not same as in my avast, random picture from web, random picture as a example :)
If you expect answers and help from us about your problems and concerns, than you can at least give us update information from your computer.
Without that, this is more of a phishing trip than a request for help.  :(

it is no problem cause i explained the difference, cause the only important part was above the TXT about trial, the part where the connect button in the picture is, so i don't need picture from my pc from my avast cause only difference was that i don't have that TXT about trial & i explained it, not my fault if people don't  read my full post or don't pay attention to details about what i write (i wrote stuff above the picture just to avoid misunderstandings like this one), its a hassle to upload pictures, so if i can find 99% identical picture to my avast online i use it. that's why i recommend that Avast team add a new option for picture upload so user's can upload pictures here directly from PC with out that [ img ][ /img ] stuff

also i already got my answer before he mentioned that trial, it was nice of him, but it wasn't my screen shot from where he so that TXT about Trial, ofc i don't know was he talking about screenshot i posted
Title: Re: avast, why is scheduled scan Skipped?
Post by: Para-Noid on May 02, 2015, 07:52:29 PM
Always post a screenshot from "your" computer. A random screenshot proves absolutely nothing.
A random screenshot is not pertinent to your issue on your computer.
Please provide screenshots from your machine. Until you do we are only guessing.

Explaining is not the same as showing. Give us some proof!
Title: Re: avast, why is scheduled scan Skipped?
Post by: Sugram22 on May 02, 2015, 08:16:28 PM
Always post a screenshot from "your" computer. A random screenshot proves absolutely nothing.
A random screenshot is not pertinent to your issue on your computer.
Please provide screenshots from your machine. Until you do we are only guessing.

Explaining is not the same as showing. Give us some proof!

My screenshot
(http://i.imgur.com/foAJOsb.jpg?1)

Random Picture from internet
(http://www.getavast.net/wp-content/uploads/2014/03/avast-2015-secureline-vpn-locations.jpg)
do u see much difference between the 2?

i posted random picture  cause only part that was important was this
(http://i.imgur.com/aQccsQv.jpg?1)
& i explained this, i mean i said that this part is important

so why do i need to make my own screenshot when i get 99% same picture from internet? i would not mind doing so if i could upload picture here from my PC like in Microsoft forum, cause there is no option for that i sometimes use random picture from internet, if i find almost matching picture... from internet, this time it was just that 1 picture that was random...
Title: Re: avast, why is scheduled scan Skipped?
Post by: bob3160 on May 02, 2015, 09:40:43 PM
Quote
i would not mind doing so if i could upload picture here from my PC

(http://www.screencast-o-matic.com/screenshots/u/Lh/1430595423821-19803.png)
Title: Re: avast, why is scheduled scan Skipped?
Post by: Para-Noid on May 02, 2015, 09:48:22 PM
Because it "isn't" exactly the same. And that still isn't a screenshot from you machine.
How do I know? Let's see if you can figure it out.

If you want help please provide "accurate" information including "real" screenshots.
Title: Re: avast, why is scheduled scan Skipped?
Post by: Sugram22 on May 02, 2015, 09:49:06 PM
Quote
i would not mind doing so if i could upload picture here from my PC

(http://www.screencast-o-matic.com/screenshots/u/Lh/1430595423821-19803.png)

THX fo the TIP, i never noticed it before, well its more like it seemed to be just TXT, usually things like that are above
Title: Re: avast, why is scheduled scan Skipped?
Post by: Sugram22 on May 08, 2015, 10:04:41 AM
WTF this means? it is impossible to use chrome in Win 8.1, firefox works better
is it some way to make people use avast sub stuff? i mean scare people to buy stuff, like after getting chrome u get new offer, something sub to add to chrome
Title: Re: avast, why is scheduled scan Skipped?
Post by: Asyn on May 08, 2015, 10:28:22 AM
WTF this means? it is impossible to use chrome in Win 8.1, firefox works better
is it some way to make people use avast sub stuff? i mean scare people to buy stuff, like after getting chrome u get new offer, something sub to add to chrome
-> https://forum.avast.com/index.php?topic=170697.0