Avast WEBforum

Other => Viruses and worms => Topic started by: REDACTED on May 05, 2015, 11:01:32 AM

Title: Avast pop ups frequently whenever I open either Chrome or Firefox
Post by: REDACTED on May 05, 2015, 11:01:32 AM: Hello, when I surf the internet, I noticed that Avast pops up in the middle of my browsing activity.

There are the websites that is blocked by avast pop-up:
=veterand.net
=canadacomp.com
=filesonlinehere.com
=The other site I don't know, yet was blocked

What should I do now? This is going out of nowhere.

Here's the attachment below:
Title: Re: Avast pop ups frequently whenever I open either Chrome or Firefox
Post by: Asyn on May 05, 2015, 11:03:02 AM: Attach your basic diagnostic logs. (MBAM, FRST and aswMBR)
Instructions: https://forum.avast.com/index.php?topic=53253.0
Title: Re: Avast pop ups frequently whenever I open either Chrome or Firefox
Post by: REDACTED on May 05, 2015, 11:40:58 AM: What will I do if MBAM scan is complete? Shall I remove the virus detected by MBAM?
Title: Re: Avast pop ups frequently whenever I open either Chrome or Firefox
Post by: Asyn on May 05, 2015, 11:45:49 AM: Quote from: MatthewGo707 on May 05, 2015, 11:40:58 AM
What will I do if MBAM scan is complete? Shall I remove the virus detected by MBAM?
That's explained in the instructions, reread them if needed.
Title: Re: Avast pop ups frequently whenever I open either Chrome or Firefox
Post by: REDACTED on May 05, 2015, 11:48:15 AM: Quote from: Asyn on May 05, 2015, 11:45:49 AM
Quote from: MatthewGo707 on May 05, 2015, 11:40:58 AM
What will I do if MBAM scan is complete? Shall I remove the virus detected by MBAM?
That's explained in the instructions, reread them if needed.
I was slightly confused what will I do in MBAM if it is done scanning.

OP: I had all infected files quarantined.
Title: Re: Avast pop ups frequently whenever I open either Chrome or Firefox
Post by: Asyn on May 05, 2015, 12:09:47 PM: If you want help we still need your logs.
Title: Re: Avast pop ups frequently whenever I open either Chrome or Firefox
Post by: REDACTED on May 05, 2015, 12:22:37 PM: Quote from: Asyn on May 05, 2015, 12:09:47 PM
If you want help we still need your logs.
I had my logs but I am not yet done with the last place which is aswMBR not yet done scanning.
Title: Re: Avast pop ups frequently whenever I open either Chrome or Firefox
Post by: REDACTED on May 05, 2015, 01:22:53 PM: I am done performing malware removal now.

Here are those:

Sorry if I lack one log yet the scan is finished properly according to the guide.
Title: Re: Avast pop ups frequently whenever I open either Chrome or Firefox
Post by: Michael (alan1998) on May 05, 2015, 01:25:18 PM: Yes, we need FRST, that is the main one.
Title: Re: Avast pop ups frequently whenever I open either Chrome or Firefox
Post by: REDACTED on May 05, 2015, 01:27:06 PM: Quote from: Michael (alan1998) on May 05, 2015, 01:25:18 PM
Yes, we need FRST, that is the main one.
Sure. I will notify you if it is present.
Title: Re: Avast pop ups frequently whenever I open either Chrome or Firefox
Post by: Michael (alan1998) on May 05, 2015, 05:54:36 PM: We need the log, not if it's on the system.

Follow the link you got aswmbr and MBAM from.