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Consumer Products => Avast Secure Browser => Avast Secure Browser for Windows => Topic started by: frank.zimmer on September 28, 2016, 07:46:05 AM

Title: Private mode inside banking mode needed
Post by: frank.zimmer on September 28, 2016, 07:46:05 AM

Hi,

when using the banking mode it would be very helpful to have the private browsing mode automatically enabled.
I don't want to have some cookies, caches or even my browsing history recoreded when being inside banking mode.

Is there a setting available or just not possible, maybe i can have all that data deleted automatically (as in Firefox) when closing the banking mode browser ?

Frank

Title: Re: Private mode inside banking mode needed
Post by: Eddy on September 28, 2016, 08:16:53 AM

https://www.avast.com/faq.php?article=AVKB209

Title: Re: Private mode inside banking mode needed
Post by: frank.zimmer on September 28, 2016, 09:01:30 AM

Hi

did read that whole section but found no answer to my problem.
I can either open an incognito window or a banking window.
But as stated inside the banking window some data are stored, cookies, cache files and history.
Ok, i can clear them manually, but this is not what i expect from a banking mode!

Title: Re: Private mode inside banking mode needed
Post by: Eddy on September 28, 2016, 09:07:14 AM

The answer is there in that FAQ.

Quote

provides a virtual desktop which acts as a safe and clean computer within your real computer.

What is in the VM stays in the VM and should be deleted when you close it.

Title: Re: Private mode inside banking mode needed
Post by: frank.zimmer on September 28, 2016, 09:23:24 AM

Sorry that's not true.

when i close the banking browser and re-open it the formerly typed in URL's are already in the history available.
And i just checked that also cookies are NOT deleted when you close the banking mode.

So what ?

Title: Re: Private mode inside banking mode needed
Post by: Eddy on September 28, 2016, 09:28:35 AM

What happens if you close the SafeZone browser ?
Is everything deleted then ?

Title: Re: Private mode inside banking mode needed
Post by: frank.zimmer on September 28, 2016, 09:58:47 AM

Nope

cookies and all the rest stays and is available at next start

Title: Re: Private mode inside banking mode needed
Post by: Eddy on September 28, 2016, 10:01:40 AM

That doesn't sound good to me.
Perform a repair of avast and see if things change.
Make sure you have the latest version installed.

Title: Re: Private mode inside banking mode needed
Post by: frank.zimmer on September 29, 2016, 07:20:35 AM

Same issue after repair Avast,

Still in bank mode cookies, history and cache are persistent across re-starts.

Very sad, this is something i would expect from a banking mode

Title: Re: Private mode inside banking mode needed
Post by: Eddy on September 29, 2016, 08:31:49 AM

I would say contact avast (ticket) > https://support.avast.com

I hope it is just a problem on your system and not with the design of the SafeZone Browser itself.
When cookies, history and such aren't deleted when the browser is closed it is not much of a "SafeZone" browser.
You might as well just use any browser that has the option to delete them on closing such as Opera has.
The only thing that should stay are the bookmarks.
And for safety reasons they should be stored encrypted.

Title: Re: Private mode inside banking mode needed
Post by: frank.zimmer on September 29, 2016, 03:38:01 PM

Will open a ticket and update this thread when i have some answers

Title: Re: Private mode inside banking mode needed
Post by: Rednose on October 01, 2016, 12:09:28 AM

Hi frank.zimmer :)

I think you have a point here : At least there should be the possibility to open an incognito window in banking mode.

Greetz, Red.

Title: Re: Private mode inside banking mode needed
Post by: ondrejz on November 03, 2016, 05:11:30 PM

Actually, Frank is right. Bank mode is not designed to be like incognito window. It's protection is in something else - see section How does Bank Mode protect my privacy? in help

In next release there will be one profile for both normal and bank mode.. So it even does not make sense to delete history every time bank mode is closed because it will be reflected in normal mode too.

Incognito window will be enabled in the Bank mode.

btw. There is also another new feature planned that history and cookies will be deleted when browser is closed. You will be able to enable this feature in browser settings.