Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: REDACTED on June 22, 2017, 06:27:42 PM

Title: Problems with installing
Post by: REDACTED on June 22, 2017, 06:27:42 PM

2017-06-22 16:14:51Infoinstcont[4868,1284]--
2017-06-22 16:14:51Infoinstcont[4868,1284]2017/06/22 16:14:51 START: Avast installer/updater
2017-06-22 16:14:51Infoinstup[4868,1284]Command: '"C:\Users\1212~1\AppData\Local\Temp\_av_iup.tm~a03616\instup.exe" /cookie:mmm_cms_dlp_000_119_b /edition:1 /ga_clientid:918b6fd8-eb1a-4495-b8c7-fbbdbce592d0 /guid:c491b621-1de1-4642-afdf-33ae76533d3b /prod:ais /sfx:lite /sfxstorage:C:\Users\1212~1\AppData\Local\Temp\_av_iup.tm~a03616'
2017-06-22 16:14:51Infoinstup[4868,1284]CPU: Intel(R) Core(TM) i7-3520M CPU @ 2.90GHz,4
2017-06-22 16:14:51Infoinstup[4868,1284]OS: Windows 10 (10.0.14393) x64
2017-06-22 16:14:51Infoinstup[4868,1284]Memory: 30% load. Phys:4194303/4194303K free, Page:4194303/4194303K free, Virt:4008796/4194176K free
2017-06-22 16:14:51Infoinstup[4868,1284]DISKs: C:\ - 610GB free / 883GB total
2017-06-22 16:14:51Infoinstup[4868,1284]DISKs: D:\ - 9GB free / 24GB total
2017-06-22 16:14:51Infoinstup[4868,1284]Running module version: instup.exe - '17.1.3394.0'
2017-06-22 16:14:51Infoinstup[4868,1284]Running module version: Instup.dll - '17.1.3394.0'
2017-06-22 16:14:51Infoinstupmutex[4868,1284]The ownership of the fallback mutex has been successfully taken.
2017-06-22 16:15:03Infoguiwizard[4868,1284]Running module version: HTMLayout.dll - '3.3.2.1'
2017-06-22 16:15:03Infoguiwizard[4868,1284]Loaded module version: C:\Users\1212~1\AppData\Local\Temp\_av_iup.tm~a03616\HTMLayout.dll - '3.3.2.1'
2017-06-22 16:15:03Infoguiwizard[4868,1284]Setup gui was successfully started.
2017-06-22 16:15:03Infoinstupcore[4868,1284]Sfx setup update has started.
2017-06-22 16:15:03Infoservers[4868,1284]Server definition(s) loaded for 'C:\Users\1212~1\AppData\Local\Temp\_av_iup.tm~a03616\servers.def': 29 (maintenance:0)
2017-06-22 16:15:03Infoservers[4868,1284]ChooseServer: selected server 'Download k6375621 AVAST9 Server' with current url 'http://k6375621.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-06-22 16:15:18Errordldwrap[4868,1284]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://k6375621.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 1
2017-06-22 16:15:18Infoservers[4868,1284]ChooseServer: selected server 'Download w9448963 AVAST9 Server' with current url 'http://w9448963.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-06-22 16:15:35Errordldwrap[4868,1284]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://w9448963.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 2
2017-06-22 16:15:35Infoservers[4868,1284]ChooseServer: selected server 'Download v7630928 AVAST9 Server' with current url 'http://v7630928.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-06-22 16:15:52Errordldwrap[4868,1284]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://v7630928.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 3
2017-06-22 16:15:52Infoservers[4868,1284]ChooseServer: selected server 'Download d0211227 AVAST9 Server' with current url 'http://d0211227.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-06-22 16:16:09Errordldwrap[4868,1284]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://d0211227.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 4
2017-06-22 16:16:09Infoservers[4868,1284]ChooseServer: selected server 'Download t3036159 AVAST9 Server' with current url 'http://t3036159.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-06-22 16:16:26Errordldwrap[4868,1284]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://t3036159.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 5
2017-06-22 16:16:26Infoservers[4868,1284]ChooseServer: selected server 'Download d3116203 AVAST9 Server' with current url 'http://d3116203.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-06-22 16:16:43Errordldwrap[4868,1284]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://d3116203.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 6
2017-06-22 16:16:43Infoservers[4868,1284]ChooseServer: selected server 'Download f6761140 AVAST9 Server' with current url 'http://f6761140.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-06-22 16:17:00Errordldwrap[4868,1284]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://f6761140.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 7
2017-06-22 16:17:00Infoservers[4868,1284]ChooseServer: selected server 'Download f7031642 AVAST9 Server' with current url 'http://f7031642.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-06-22 16:17:17Errordldwrap[4868,1284]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://f7031642.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 8
2017-06-22 16:17:17Infoservers[4868,1284]ChooseServer: selected server 'Download s4705686 AVAST9 Server' with current url 'http://s4705686.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-06-22 16:17:34Errordldwrap[4868,1284]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://s4705686.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 9
2017-06-22 16:17:34Infoservers[4868,1284]ChooseServer: selected server 'Download v6834318 AVAST9 Server' with current url 'http://v6834318.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-06-22 16:17:51Errordldwrap[4868,1284]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://v6834318.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 10
2017-06-22 16:17:51Infoservers[4868,1284]ChooseServer: selected server 'Download t5730298 AVAST9 Server' with current url 'http://t5730298.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-06-22 16:17:53Infoservers[4868,1284]ChooseServer: selected server 'Download f5136535 AVAST9 Server' with current url 'http://f5136535.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-06-22 16:18:08Errordldwrap[4868,1284]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://f5136535.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 1
2017-06-22 16:18:08Infoservers[4868,1284]ChooseServer: selected server 'Download y9663457 AVAST9 Server' with current url 'http://y9663457.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-06-22 16:18:25Errordldwrap[4868,1284]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://y9663457.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 2
2017-06-22 16:18:25Infoservers[4868,1284]ChooseServer: selected server 'Download t3036159 AVAST9 Server' with current url 'http://t3036159.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-06-22 16:18:42Errordldwrap[4868,1284]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://t3036159.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 3
2017-06-22 16:18:42Infoservers[4868,1284]ChooseServer: selected server 'Download w6607332 AVAST9 Server' with current url 'http://w6607332.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-06-22 16:18:59Errordldwrap[4868,1284]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://w6607332.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 4
2017-06-22 16:18:59Infoservers[4868,1284]ChooseServer: selected server 'Download w9448963 AVAST9 Server' with current url 'http://w9448963.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-06-22 16:19:16Errordldwrap[4868,1284]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://w9448963.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 5
2017-06-22 16:19:16Infoservers[4868,1284]ChooseServer: selected server 'Download d0211227 AVAST9 Server' with current url 'http://d0211227.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-06-22 16:19:33Errordldwrap[4868,1284]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://d0211227.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 6
2017-06-22 16:19:33Infoservers[4868,1284]ChooseServer: selected server 'Download v7630928 AVAST9 Server' with current url 'http://v7630928.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-06-22 16:19:50Errordldwrap[4868,1284]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://v7630928.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 7
2017-06-22 16:19:50Infoservers[4868,1284]ChooseServer: selected server 'Download p3713387 AVAST9 Server' with current url 'http://p3713387.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-06-22 16:20:07Errordldwrap[4868,1284]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://p3713387.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 8
2017-06-22 16:20:07Infoservers[4868,1284]ChooseServer: selected server 'Download r5525652 AVAST9 Server' with current url 'http://r5525652.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-06-22 16:20:24Errordldwrap[4868,1284]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://r5525652.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 9
2017-06-22 16:20:24Infoservers[4868,1284]ChooseServer: selected server 'Download r5525652 AVAST9 Server' with current url 'http://r5525652.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-06-22 16:20:41Errordldwrap[4868,1284]HttpGet: An error 41227 (0x0000A10B) [Downloader system error] has occured when downloading a file from 'http://r5525652.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx'. Next try: 10
2017-06-22 16:20:41Infoservers[4868,1284]ChooseServer: selected server 'Download t3036159 AVAST9 Server' with current url 'http://t3036159.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2017-06-22 16:20:43Errorpkgengine[4868,1284]LoadLatestProdAndParts: download product file 'prod-pgm.vpx' has failed. Status: 41227 (0x0000A10B) [Downloader system error]

Title: Re: Problems with installing
Post by: Eddy on June 22, 2017, 06:31:26 PM

Change your DNS to the one from Google and try again.

Title: Re: Problems with installing
Post by: REDACTED on June 22, 2017, 06:37:21 PM

Thanks

Title: Re: Problems with installing
Post by: MartinZ on June 23, 2017, 10:15:53 AM

Did it worked? what DNS servers you got before?