Avast WEBforum
Other => General Topics => Topic started by: REDACTED on February 26, 2018, 06:51:44 PM
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On the 23rd of February, I was charged by Avast after the two-month premium trail thing, even though it says on the bill that it's $0.00, I was still charged $49.99!
This is a purchase I did not want to make and I sincerely hope someone could resolve this issue. I've already messaged them - or by requesting a refund, and still haven't heard from Avast, nor an automated message if any.
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Refund request: https://support.avast.com/contact/sales_refund/
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It's important to note:
Avast! uses a FIFO system (First in, first out). If you update your entry/ticket etc, you will be placed at the BACK of the line again. So include all your information and wait, patiently.