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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: ucs on August 23, 2018, 05:59:22 PM

Title: Secureline VPN settings page disappeared
Post by: ucs on August 23, 2018, 05:59:22 PM

Hi All,

My active licences are Avast Internet Security, CleanUp and Secureline VPN.
Current version is 18.6.2349
However, since the last software update, the VPN settings page has disappeared (eg. on/off button, country settings).
Could you help recover this VPN settings page?
Thank you.
Patrick

Title: Re: Secureline VPN settings page disappeared
Post by: Asyn on August 24, 2018, 05:26:56 AM

Hi, you need to install the standalone version of SecureLine.
http://secureline.tools.avast.com/tools/secureline/avast_secureline_setup.exe

Title: Re: Secureline VPN settings page disappeared
Post by: ucs on August 24, 2018, 09:53:55 AM

Thank you very much. But what does "Standalone" mean in this case? Do the other modules (Internet Security and Cleanup) work in parallel?
Just want to make sure because I have a pop-up: "This download can harm your computer".
Thank you.

Title: Re: Secureline VPN settings page disappeared
Post by: Asyn on August 24, 2018, 09:57:15 AM

Quote from: ucs on August 24, 2018, 09:53:55 AM

1. Thank you very much. But what does "Standalone" mean in this case?
2. Do the other modules (Internet Security and Cleanup) work in parallel?
3. Just want to make sure because I have a pop-up: "This download can harm your computer".

1. From the changelog: SecureLine VPN component won't be part of AV. User will be offered to install standalone VPN client independent from AV (staged release not for all users now)
2. Sure.
3. Who says so..??

Title: Re: Secureline VPN settings page disappeared
Post by: ucs on August 24, 2018, 10:03:10 AM

Item 3: Screenshot in attachment

Title: Re: Secureline VPN settings page disappeared
Post by: Asyn on August 24, 2018, 10:04:06 AM

Quote from: ucs on August 24, 2018, 10:03:10 AM

Item 3: Screenshot in attachment

You can safely ignore it.

Title: Re: Secureline VPN settings page disappeared
Post by: ucs on August 24, 2018, 10:32:05 AM

Sorry to bother you again but whilst I succeeded to download the standalone Secureline screen, the only way to reach this screen is every time to download it, which is not user-friendly as you can imagine. Is there any way other way? The Internet Security screen still does not show any Secureline parameters. See attachment.

Title: Re: Secureline VPN settings page disappeared
Post by: Asyn on August 24, 2018, 10:34:26 AM

Just right click the ASL tray icon.

Title: Re: Secureline VPN settings page disappeared
Post by: bob3160 on August 25, 2018, 12:52:50 AM

Quote from: Asyn on August 24, 2018, 10:34:26 AM

Just right click the ASL tray icon.

(https://screencast-o-matic.com/screenshots/u/Lh/1535150954294-82070.png)

Title: Re: Secureline VPN settings page disappeared
Post by: ucs on August 28, 2018, 06:09:44 PM

Thanks for your help.

Title: Re: Secureline VPN settings page disappeared
Post by: bob3160 on August 28, 2018, 11:06:51 PM

Quote from: ucs on August 28, 2018, 06:09:44 PM

Thanks for your help.

You're welcome. :)