Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Tedders on February 15, 2019, 01:11:54 PM

Title: Avast Update 19.2.2364 causes webshield to disconnect internet
Post by: Tedders on February 15, 2019, 01:11:54 PM

While watching youtube, my internet would disconnect randomly all of a sudden, usually around 1 minute or so into the video. And I would have to restart my ethernet adapter to get the internet back.

I found that Webshield was the culprit and I disabled it. The strange thing is that so far, it's only happening when I'm watching youtube videos. Any idea what's going on? I'm using the free version of avast. Thanks!

Title: Re: Avast Update 19.2.2364 causes webshield to disconnect internet
Post by: Asyn on February 15, 2019, 01:59:25 PM

Repair Avast:
1. Avast GUI -> Settings -> Troubleshooting
2. Click on 'REPAIR APP'.
3. Follow instructions.
4. Reboot.

Title: Re: Avast Update 19.2.2364 causes webshield to disconnect internet
Post by: Tedders on February 17, 2019, 05:46:21 AM

Hmm I just tried that and webshield is still disconnecting the internet.

Title: Re: Avast Update 19.2.2364 causes webshield to disconnect internet
Post by: Asyn on February 17, 2019, 07:17:06 AM

- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?