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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Lonewolfe on September 17, 2007, 09:53:28 PM

Title: Will Not Let Me Install New Version On Vista
Post by: Lonewolfe on September 17, 2007, 09:53:28 PM
Did a search and could not find an answer.

I am running Avast on both my desktop (Vista) and my Laptop (W2K).

I got green pop up windows on both stating that there were newer version available on the web and that I could click the box to get the newer version.

I did this on my laptop and it went through the install and rebooted and everything is working great.

On my Vista desktop however, I clicked on the box and nothing happened. The cursor changed to make it look like it was trying but ultimately did not do anything. This box constantly pops up once a day and it will not allow me to install the newer version. It also does not return an error message.

Any help would be greatly appreciated.

Thank you.
Title: Re: Will Not Let Me Install New Version On Vista
Post by: DavidR on September 17, 2007, 09:58:33 PM
This is I believe down to the good old UAC and permissions and one of the updates included in version 4.7.1043 is a fix for that, ironic ;D

You can however, do a manual program update, right click the avast 'a' icon, Updating, Program Update and that should work.
Title: Re: Will Not Let Me Install New Version On Vista
Post by: Lonewolfe on September 17, 2007, 10:04:02 PM
Yeah I'm an idiot. It didn't come up in my search but looking down about 10 posts from mine, someone had the exact problem. Sorry for bothering.
Title: Re: Will Not Let Me Install New Version On Vista
Post by: DavidR on September 17, 2007, 11:48:24 PM
No bother.

Well it isn't obvious what the problem might be at first which makes a search a little more difficult. I trust everything is OK now and you have the latest version ?

Welcome to the forums.
Title: Re: Will Not Let Me Install New Version On Vista
Post by: Lisandro on September 18, 2007, 12:17:44 AM
Don't forget to upgrade... You can right click the 'a' blue icon and choose Update > Program...