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Business Products => Archive (Legacy) => Avast Business => Avast Server Protection => Topic started by: randusoleis on May 17, 2004, 01:17:56 PM

Title: Uninstall Problems
Post by: randusoleis on May 17, 2004, 01:17:56 PM

TRying to uninstall avast server edition for a new install, I get the following error:

Error loading Z:\program files\avast\setup\setiface.dll
The specified module can not be found.

Obviously the folder and .dll file do not exist.   How do I get them back so I can do a clean uninstall or can you give directions for a manual uninstall.

Title: Re:Uninstall Problems
Post by: Vlk on May 17, 2004, 05:15:53 PM

Did you install the program to a network drive?
What was "Z:" at the time of installation?

Title: Re:Uninstall Problems
Post by: randusoleis on May 18, 2004, 06:44:27 AM

"Z" is just another partition on the drive.

Title: Re:Uninstall Problems
Post by: kubecj on May 18, 2004, 02:03:26 PM

So, is it the path where you've installed avast?

Copy the file setiface.ovr from avast4\setup directory to setiface.dll

If your installation is completely broken, uninstall/reinstall please.

Title: Re:Uninstall Problems
Post by: randusoleis on May 19, 2004, 01:09:42 AM

I may have not stated correctly that the folder \avast\setup "does not exist" neither does the file.

My question is how can I do the manual uninstall and remove the registry entries so I can redo a clean install.

Title: Re:Uninstall Problems
Post by: kubecj on May 19, 2004, 01:34:28 PM

But this hasn't happened by itself, has it? ???

http://www.avast.com/i_idt_1336.html? (http://www.avast.com/i_idt_1336.html?)  

Title: Re:Uninstall Problems
Post by: randusoleis on May 20, 2004, 12:46:02 PM

I really don't know how it happened but that is not important to me at this point.
I need to get manual removal instructions for registry entries and system files.  Can you help me?

Title: Re:Uninstall Problems
Post by: kubecj on May 21, 2004, 01:43:15 AM

Simply run avclear4.exe, the link to the file is in my previous message.