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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Sutieday on July 02, 2009, 07:11:04 PM

Title: A better way to Submitt Files to Avast
Post by: Sutieday on July 02, 2009, 07:11:04 PM

Instead of having to put a file in quarantine and submitting from there, there should be a button on the avast menu screen that says ''Submitt Files to Avast''. This would make it easier to send files to the avast team.

Title: Re: A better way to Submitt Files to Avast
Post by: DavidR on July 02, 2009, 07:17:31 PM

I'm not entirely sure what it is that you want to submit, an undetected malware or a possible FP ?
The submission process has been greatly improved from what it was previously. What menu are you talking about ?

The alert process allows for the submission of detected files at the time of detection.

Title: Re: A better way to Submitt Files to Avast
Post by: spg SCOTT on July 02, 2009, 07:46:23 PM

You could also send it in an email to virus(at)avast(dot)com
include either "possible malware" or "possible false positive" in the subject line

zip the file in a password protected archive and attach it, informing the recipient of the password in the email body
also include any other info related to the file (reasons etc. )

-Scott-

Title: "dllview.exe"
Post by: Linkup on July 02, 2009, 07:57:58 PM

This process is running in my memory and i think it could be suscpicious. It restarts itself everytime you close it. Can the Alwil guys plix check it out

Title: Re: A better way to Submitt Files to Avast
Post by: DavidR on July 02, 2009, 08:37:26 PM

- Please start a New Topic of your own as this is unrelated to the original subject (hijacking) and will just confuse the topic and we will try to help. 
- Go to this link, http://forum.avast.com/index.php (http://forum.avast.com/index.php), scroll down to the Viruses and Worms forum and click it, click the New Topic button at the top of the list and post there.

Title: Re: A better way to Submitt Files to Avast
Post by: Mr.Agent on July 02, 2009, 09:49:06 PM

David is right

I also got a lot information by this .exe you did say....

Title: Re: A better way to Submitt Files to Avast
Post by: YoKenny on July 03, 2009, 12:25:06 PM

Its a bit faster to go to http://forum.avast.com/index.php?board=4.0 then click on NEW TOPIC over on the right side list then enter in Subject: the information you require in the topic then tab down then enter the information you can supply