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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: tlee on January 20, 2010, 08:09:26 AM

Title: Is it possible update Avast Pro4.8 to Avast Pro5.0 ?
Post by: tlee on January 20, 2010, 08:09:26 AM
Hello all,

I tried to install the Avast Pro5.0 but the licensing method is changed.

How do I update Avast Pro4.8 to Avast Pro5.0 within the license period ?

Thanks,
tlee
Title: Re: Is it possible update Avast Pro4.8 to Avast Pro5.0 ?
Post by: firzen771 on January 20, 2010, 08:31:41 AM
it SHOULD be possible, but dont expect ur license to transfer (even tho they say its supposed to) i can tell u from my own experience, it does NOT trasnfer...
Title: Re: Is it possible update Avast Pro4.8 to Avast Pro5.0 ?
Post by: pete319 on January 20, 2010, 09:08:41 AM
Quote from: firzen771 on January 20, 2010, 08:31:41 AM
it SHOULD be possible, but dont expect ur license to transfer (even tho they say its supposed to) i can tell u from my own experience, it does NOT trasnfer...

Must be Murphy's  law at work. Will work on some comps and not others
I downloaded Avast 5 and installed over 4.8 and all went well, License transferred okay, still got over 2 years left.
Title: Re: Is it possible update Avast Pro4.8 to Avast Pro5.0 ?
Post by: OisteinR on January 20, 2010, 02:31:02 PM
No problems here either, though I admit that Murphy can be a rather nasty guy...

Downloaded Avast Pro 5 and just installed over my 4.8.
18 months left... :)
Title: Re: Is it possible update Avast Pro4.8 to Avast Pro5.0 ?
Post by: tlee on January 20, 2010, 04:59:50 PM
So, am I uninstall Avast Pro5 and install Avast Pro4.8 again?

After that, install Avast Pro5 over Pro4.8. Then it would be licensed automatically.

is it correct?

thanks
Title: Re: Is it possible update Avast Pro4.8 to Avast Pro5.0 ?
Post by: cazoza on January 21, 2010, 06:09:30 AM
yeah its correct.

Lets hope u can license your v5 doing the upgrade. I have had bad experience during setup, v5 didnt recognize my 4.8 license, and something is going wrong during installation because i can install it, but when it calls the conversion of the license, it says im not online. But when i uninstall v5 pro, and install v5 free, everything is fine. What is wrong with v5 pro installer?? is it my system??
Title: Re: Is it possible update Avast Pro4.8 to Avast Pro5.0 ?
Post by: -Genesis- on January 21, 2010, 06:19:23 AM
nvm
Title: Re: Is it possible update Avast Pro4.8 to Avast Pro5.0 ?
Post by: Bluesman on January 21, 2010, 06:25:08 AM
Quote from: tlee on January 20, 2010, 08:09:26 AM
How do I update Avast Pro4.8 to Avast Pro5.0 within the license period ?

http://www.avast.com/resend-license.php
Title: Re: Is it possible update Avast Pro4.8 to Avast Pro5.0 ?
Post by: YoKenny on January 21, 2010, 06:58:12 AM
Quote from: OisteinR on January 20, 2010, 02:31:02 PM
No problems here either, though I admit that Murphy can be a rather nasty guy...

Downloaded Avast Pro 5 and just installed over my 4.8.
18 months left... :)

+1

I did the same on my XP Pro system but I only have 3 months left and will be renewing then.  8)

@ Bluesman

Thanks for the link.