Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Rednose on August 25, 2010, 05:23:36 PM
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Wtf happened ??? Most Avatars are gone :o
Greetz, Red.
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Not in my side...
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No problem here, you don't say what your default browsers is ?
Try clearing your browser temp internet files/cache and reload the page.
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Mmm ... I only have this problem in Firefox, not in Opera and IE. It happened after I installed the latest shockwave player. Tried a deinstall and reinstall, but that doesn't fix it.
I will use the disk image from yesterday.
Greetz, Red.
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Strange this is often a problem I used to find with IE.
This on occasion was certain image sharing sites being unavailable, but in this case all of the avatars on this topic are located in the avast forums server.
In your first post you mentioned 'most avatars are gone,' if you right click on the ones that are there and select copy image location. You will probably find that those are located in image sharing locations like photobucket, etc. If that is the case you might have something blocking the avast forum avatar location https://forum.avast.com/avt/avatar_18134.png, this one is yours.
If you click on that one are you able to see your avatar ?
Can you see this image of your avatar ?
(https://forum.avast.com/avt/avatar_18134.png)
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On the same boat as Rednose, using Fx, no avatars to be seen.
Tried with Opera, a few avatars loaded, but still not all.
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Given your response, I'm beginning to suspect some sort of security add-on blocking, etc. Since those locations are now prefixed by https
This one's mine
https://forum.avast.com/avt/avatar_4371.gif
This should display it:
(https://forum.avast.com/avt/avatar_4371.gif)
Another point is the file format, my avatar is an animated .gif and a number of those on this page are .png, so it may be that for some reason you are unable to display some image file types.
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yeah I got no avatar issue in Firefox, but I'm using 4.0 so...I have an image issue with Firefox, that other beta users have too: related images displayed by Google in a normal search (not an image search) aren't displayed most of the time, but yeah that's the beta...
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Mmm ... I only have this problem in Firefox, not in Opera en IE. It happened after I in stalled the latest shockwave player.Tried a deinstall and reinstall, but that doesnt fix it.
I will use the the disk image from yesterday.
Greetz, Red.
No problem with Firefox 3.6.8 here. Are you using AdBlock Plus extension and with which subscriptions? I have the two EasyList ones, but I have ABP disabled in this forum.
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1. No problem with Firefox 3.6.8 here.
2. Are you using AdBlock Plus extension and with which subscriptions? I have the two EasyList ones, but I have ABP disabled in this forum.
1. +1
2. Using AB+ here, too. (Not disabled for this forum...!)
asyn
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Mmm ... I only have this problem in Firefox, not in Opera en IE. It happened after I in stalled the latest shockwave player.Tried a deinstall and reinstall, but that doesnt fix it.
I will use the the disk image from yesterday.
Greetz, Red.
No problem with Firefox 3.6.8 here. Are you using AdBlock Plus extension and with which subscriptions? I have the two EasyList ones, but I have ABP disabled in this forum.
ABP doesn't block forum avatars on forums ;D ...whatever list you're using. But ABP can block any image on demand, including avatars, that's another thing ;) Otherwise there's nothing to block on Avast forums ;D
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DavidR, your post saved the day :D
http://forum.avast.com/avt/avatar_18134.png
Showed my Avatar. But :
https://forum.avast.com/avt/avatar_18134.png
Showed : see screenshot
So Firefox says the connection is not secure, because the identity of the website can not be confirmed. Adding it as an exception solves the problem. The Avatars are back :D
But why do I have this problem only with Firefox, and not with other browsers ? Any help and/or info would be appreciated :)
Greetz, Red.
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@Rednose: Firefox sends this sort of alert on Avast forums if you're browsing in https. There's a certificate issue with Avast, explaining the warning because Firefox checks that, and so do other browsers actually, well Chrome does.
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Well, funny thing is I don't browse the forum in https.
Greetz, Red.
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Well, funny thing is I don't browse the forum in https.
Greetz, Red.
yeah okay your alert is not a certificate alert, just a warning that the connection is insecure because authentication couldn't be done or something >>> hey, could you show exactly the content of the alert, especially the technical details that don't appear extended on your screen shot. You would have to remove what you did when trusting it permanently, and as it's not a certificate, the info must be stored in "urlclassifier3.sqlite" (or similar naming, depending on the version of Firefox that you use. It's up to you whether you want to delete that file or not; it will be regenerated.
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Rednose, you need to clean the certificates stored in your Firefox database.
Then you can reload the page with the new certificates (Chocholo said they released new ones lately).
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The extended screenshot.
Greetz, Red.
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okay so that was indeed a certificate issue as I first thought, just do as Tech advised, delete anything from avast in Firefox certificate store, and reload a forum page. Weird anyway as I never had any authentication issue with Avast in plain http ::) ...and there's no cert check in http anyway, as none has to be provided, so...
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that's what you get from Avast in http (no ssl); so your alert is hard to explain
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Where can I find the Firefox certificate database ???
Greetz, Red.
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Where can I find the Firefox certificate database ???
Greetz, Red.
options >>> advanced
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I don't understand :-\
Your certificates was/is empty. I only have a list of organisations. DigiCertInc is the one from Avast.
Greetz, Red.
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DavidR, your post saved the day :D
http://forum.avast.com/avt/avatar_18134.png
Showed my Avatar. But :
https://forum.avast.com/avt/avatar_18134.png
Showed : see screenshot
So Firefox says the connection is not secure, because the identity of the website can not be confirmed. Adding it as an exception solves the problem. The Avatars are back :D
But why do I have this problem only with Firefox, and not with other browsers ? Any help and/or info would be appreciated :)
You're welcome.
It is something to do with your security settings importing https into an http page (mixed security levels, etc.). I don't recall when this use of http(s) for the location of the avatars happened or why, but it certainly had an immediate impact.
Firefox has different security settings, some say they are tighter others just say different. Very recently we had a case of avast alerting on an injected iframe on a web site, yet I and another user couldn't replicate it as we were using firefox and only IE8 (in this instance) seem vulnerable to this injected iframe vulnerability.
Well, funny thing is I don't browse the forum in https.
No you don't browse the forums in https, but the link to the avatars is https so you are effectively accessing a secure site/page and firefox expects a certificate to check. But for some reason it can't check it, as there is now a valid certificate for the avast forums.
If you connect to the forums from an https link in a topic reply notification email, then firefox would have validated the certificate before opening an https page. Since you are already on an http page, this initial certificate check wouldn't have taken place.
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I don't understand :-\
Your certificates was/is empty. I only have a list of organisations. DigiCertInc is the one from Avast.
Greetz, Red.
look, you must have clicked a link in https, sometimes it happens randomly on this forum and that's when you get the alert, but I just tried manually, and I didn't get any alert, the certificate is valid. I can't see it stored either in Firefox; I don't think that it needs to be stored at all, it will be rechecked online as needed.
edit: I guess it doesn't need to be stored because there's no exchange of personal data between you and the server. The cert will just be checked against the authority that delivered it and is well listed in Firefox if trusted. Your list of imported cert would become just uselessly huge with the time ;D
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hey David that's right I just checked avatars are on ssl :o ...I just didn't know that.
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Ok, thank you very much DavidR, Logos and Tech. At least I understand now what the problem is, and what I can do about it :)
Greetz, Red.
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okay you're welcome ;)
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http://forum.avast.com/index.php?topic=59111.msg528952#msg528952
asyn
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hey David that's right I just checked avatars are on ssl :o ...I just didn't know that.
I don't believe that was always the way though, I think they just to be on http.
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Ok, thank you very much DavidR, Logos and Tech. At least I understand now what the problem is, and what I can do about it :)
Greetz, Red.
You're welcome.
The main thing is that a) you have it sorted now and b) it has identified the exact cause, which may help others in the future should it happen again.