Avast WEBforum

Business Products => Archive (Legacy) => Avast Business => Avast Distributed Network Manager => Topic started by: gprzybyl on September 14, 2004, 10:24:38 PM

Title: Problem Updating to RC2
Post by: gprzybyl on September 14, 2004, 10:24:38 PM

When I try to update a remote console from RC1 to RC2 I get the following error:
14.09.2004 16:21:09 general: Started: 14.09.2004, 16:21:09
14.09.2004 16:21:09 general: Running setup_av_mgm-9b (155)
14.09.2004 16:21:09 system: Operating system: Windows2000 ver 5.0, build 2195, sp 4.0 [Service Pack 4]
14.09.2004 16:21:09 system: Computer WinName: DDQKCB01
14.09.2004 16:21:09 system: Windows Net User: MONETRICS\gprzybyl
14.09.2004 16:21:09 general: Cmdline: av_mgm /update  
14.09.2004 16:21:09 general: DldSrc set to inet
14.09.2004 16:21:09 general: Operation set to INST_OP_UPDATE
14.09.2004 16:21:09 general: Old version: 86 (134)
14.09.2004 16:21:09 general: SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
14.09.2004 16:21:09 system: Computer DnsName: DDQKCB01.monetrics.com
14.09.2004 16:21:09 system: Computer Ip Addr: 192.168.1.213
14.09.2004 16:21:09 internet: SYNCER: Type: -1
14.09.2004 16:21:09 internet: SYNCER: Auth: 0
14.09.2004 16:21:09 package: Part prg_av_mgm-9b is installed
14.09.2004 16:21:09 package: Part setup_av_mgm-9b is installed
14.09.2004 16:21:09 general: Old version: 86 (134)
14.09.2004 16:21:10 file: SetExistingFilesBitmap: 149->135->103
14.09.2004 16:21:10 general: GUID: a4ce7879-6f83-45a3-89bc-f54c8797941c
14.09.2004 16:21:10 general: Server definition(s) loaded for 'main': 9 (maintenance:0)
14.09.2004 16:21:10 general: SelectCurrent: selected server 'Main ASW server' from 'main'
14.09.2004 16:21:10 general: Entered SetupProcessMgm::Do( INST_OP_UPDATE )
14.09.2004 16:21:10 general: progress thread start
14.09.2004 16:21:10 general: progress start - 1
14.09.2004 16:21:10 general: Entered SetupProcessMgm::Do( INST_OP_UPDATE_GET_PACKAGES )
14.09.2004 16:21:10 general: Entered SetupProcessWin32::Do( INST_OP_UPDATE_GET_PACKAGES )
14.09.2004 16:21:10 general: Entered SetupProcess::Do( INST_OP_UPDATE_GET_PACKAGES )
14.09.2004 16:21:10 general: progress start - 2
14.09.2004 16:21:10 general: progress start - 3
14.09.2004 16:21:10 general: Server definition(s) loaded for 'main': 9 (maintenance:0)
14.09.2004 16:21:10 general: SelectCurrent: selected server 'Main ASW server' from 'main'
14.09.2004 16:21:11 general: Invalid license "", type:AV_NETC, return value: 0x0000A4A7

Title: Re:Problem Updating to RC2
Post by: Vlk on September 14, 2004, 11:04:46 PM

Again, a license file check failed?

Please check the value of HKLM\Software\ALWIL Software\avast\av_mgm_4.0\avast4LicenseFile

Is it set correctly? (to <adnm>\data\license.dat)


Thanks
Vlk

Title: Re:Problem Updating to RC2
Post by: gprzybyl on September 14, 2004, 11:27:32 PM

The key was blank.  Which is what I would have expected.  Being that it is just a remote console shouldn't it get the license from the AMS when it connects?  That must have been the behaviour under RC1 because the license was never on my machine.  I have since updated the key entry and then copied the key over from the AMS and the update went smoothly.  (PS the key is ...\av_mgm\4.0 )

Title: Re:Problem Updating to RC2
Post by: Vlk on September 14, 2004, 11:30:23 PM

Aha, you didn't say it was console only. Makes sense then.
Thanks for noting, I'm forwarding this to the respective developer.


Cheers,
Vlk

Title: Re:Problem Updating to RC2
Post by: gprzybyl on September 14, 2004, 11:39:42 PM

 ;D  Actually I did re-read my first line in the first post.  ;D ;D

Title: Re:Problem Updating to RC2
Post by: Vlk on September 14, 2004, 11:50:43 PM

OK, OK, you DID say it...