Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: kodl on April 01, 2011, 05:51:54 PM
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Before I post any questions, let me post this Quote: "Don't shy away from criticism, because it's healthy and it makes you better at what you do."
I like AVAST, I believe Avast is one of THE BEST! That's why I'm still staying with it, that's why I'm trying to found solution for all those "OOPS" I discovered in this software. Now my questions:
1. I created Custom Scan just for Memory and it is always indicate Malwarebyte's as a thread. WHY?
2. Progress bar in Custom Scan for Rootkits is not working in last 4 versions of AVAST. Why?
3. Avast is not working with MS Outlook 2011. Posted "solutions" are not working, because most of IP's REQUIRE SSL/TLS encryption. Setting Outlook to disable/use default is not working at all. Everything was working OK with older version of Avast. WHY not now?
I have mjore questions, but for now i like to hear some answers. Thanx in advance for any info.
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1/ Because it will detect unpacked unencrypted virus signatures in the DB.
2/ No idea, do not care.
3/ You need to set up your client properly, using NO encryption and ports at default (25,110,143) and avast! will take care of the encryption and ports settings for you. This has been asked over and over again and is documented in detail in both the bundled help file and in the online KB. Read the documentation, it is there for a reason. Others do not like to waste time answering the same kind of "problems" again and again. >:(
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1. I created Custom Scan just for Memory and it is always indicate Malwarebyte's as a thread. WHY?
Look here http://forum.avast.com/index.php?topic=74430.0
3. Avast is not working with MS Outlook 2011. Posted "solutions" are not working, because most of IP's REQUIRE SSL/TLS encryption. Setting Outlook to disable/use default is not working at all. Everything was working OK with older version of Avast. WHY not now?
What do yo mean about older...avast4.8 ? It could not scan SSL accounts unless using a program called stunnel
avast! 5.x: Some e-mails are not scanned by the Mail Shield
http://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=458
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1/ Because it will detect unpacked unencrypted virus signatures in the DB.
2/ No idea, do not care.
3/ You need to set up your client properly, using NO encryption and ports at default (25,110,143) and avast! will take care of the encryption and ports settings for you. This has been asked over and over again and is documented in detail in both the bundled help file and in the online KB. Read the documentation, it is there for a reason. Others do not like to waste time answering the same kind of "problems" again and again. >:(
@ doktornotor...That is what we are here for! To answer questions that others have. If you don't want to answer the question...don't answer it. People come here for help and direction. That is what we do. I do hope the OP received an adequate answer to her query.
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That is what we are here for! To answer questions that others have. If you don't want to answer the question...don't answer it. People come here for help and direction. That is what we do. I do hope the OP received an adequate answer to her query.
Fine, if you wish, you can answer the same kind of PEBKAC problems in detail over and over again - I have better things to do with my time. For me, people who did not bother checking the help file before asking just failed. Come after reading the documentation did not help you, not before.
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Thanx every1 for answering my questions. I will ask my question #1 differently: Do any1 have solution for Malwarebyte's "protection module" be enabled and not interfere with Avast Memory Scan?
Pondus: I already tried what is included in your link. It is not working, because most IP's setting do not allow to disable/ use default setting for encryption, even when I did suggested setting in Avast. It is NOT working this way.
Email scanning and inserting result notification WAS working in Avast version 5.0.545 with Outlook Express 2007 and with Avast version 5.0.677 with same version of Outlook and this is my reaction for answer #3 from doktornotor.
To bad, nobody answer my question #2. I'm open to any ideas, thanx.
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1/ No, no ideas. It will do the same with Windows Defender and lot of others. Unless you persuade MBAM author to rewrite it, no solution.
2/ How exactly would like to track the progress? Rootkit scan is not the same thing like when you have XXXXX files out of YYYYY scanned.
Wrt Outlook & encryption: PEBKAC as explained on the other thread, period.
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There have been a few people with your issue of avast detecting malwarebytes and the only way that it has been solved is by sticking to the normal scan's or taking the memory scan option out of your custom scan.
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doktornotor, LOL..I already tried. It looks like Malwarebyte's team is bunch of arrogant stupidos.They told me they will not apply any changes because one of antivirus program detecting them wrongly. It's make some sense to say that, but I do not have any idea if AVG or NOD32 is detecting same thing....
#2: I presume, if that progress bar is there it is there for some reason....what is the reason for being there and not working?
And...reading forums posts I realized I'm not the only1 with problem with Outlook 2010 and Avast... It seems to me there is NO solution for it!
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The solution is to NOT select "scan memory" when using custom scan
I recomend using the default quick / full scan with default settings. this should be good enough for the normal user
remeber that avast team play with malware 24/7 so they know what is working...
Pondus: I already tried what is included in your link. It is not working, because most IP's setting do not allow to disable/ use default setting for encryption, even when I did suggested setting in Avast. It is NOT working this way.
it worked just fine when i had my avast sett up for my gmail account using outlook express
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I kind of remember of having read somewhere that Outlook 2010 is not supported ATM. Not sure where, but it was a mod, I believe.
Do you use Outlook just for email? If so, there are better options.
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Web mail is the best and a more secure means of email.
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Pondus:..."The solution is to NOT select "scan memory" when using custom scan"....LOL that's NOT solution at all. Again: If it is there, I presume it is there for some reason. What is the purpose of offering something if it's not working OK?
doktornotor:..."It will do the same with Windows Defender and lot of others", I disabled Defender, WinFirewall and Automatic update right after I install Win7 x32 Ultimate.....
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2. Progress bar in Custom Scan for Rootkits is not working in last 4 versions of AVAST. Why?
there was same Q was asked by Saudi guy and he was saying what did u say
:D
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I know I'm not the only1. So far nobody give a **** about that. Toooooo bad. Even some other my questions wasn't answered....
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LOL that's NOT solution at all. Again: If it is there, I presume it is there for some reason. What is the purpose of offering something if it's not working OK?
It is working perfectly fine. If you unpack virus signatures into memory, they will get detected. Get over it and move to something more productive.
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What are you talking about? Malfunction of this software is "perfectly fine"? What is "more productive" then trying be better??
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There is no malfunction, but you fail to grok very simple things, as evidenced by wasting everyone's time by your moaning about "broken" scanned by avast notes in email.
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Well, I dare say the memory scan is there for "historical reasons". While I'm not saying it cannot detect something the ordinary scan wouldn't (in the case when a sample, itself detected in the clean form, is packed or encrypted by something which the engine unpackers are not able unpack or emulate), I'd say something like that won't be very common (because avast!'s signatures are mainly file-oriented). Besides, if something is found in memory, it's probably too late anyway - the malware is already active.
If you tell me how exactly the Malwarebytes virus database is detected (what exactly the results show), I might be able to tell you a special mask to put into the list of exclusions for that particular scan - to suppress the detection.
Regarding the point 2... it's not there, because it wasn't implemented (yet?)
It's not that simple as it might seem, and it doesn't really have a high priority at the moment.
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Well, I dare say the memory scan is there for "historical reasons". While I'm not saying it cannot detect something the ordinary scan wouldn't (in the case when a sample, itself detected in the clean form, is packed or encrypted by something which the engine unpackers are not able unpack or emulate), I'd say something like that won't be very common (because avast!'s signatures are mainly file-oriented). Besides, if something is found in memory, it's probably too late anyway - the malware is already active.
If you tell me how exactly the Malwarebytes virus database is detected (what exactly the results show), I might be able to tell you a special mask to put into the list of exclusions for that particular scan - to suppress the detection.
IF it detects something as a virus/malware running in memory, perform a quick scan with MBAM, a boot-time scan with Avast and see what file injects the malicious module into memory. The same thing happened to me - where it detected Chrome, Skype and several other programs as viruses and a quick scan on MBAM detected it. Avast / MBAM is NOT faulty nor do they conflict. I'm using both and using real time protection of both, havent had any conflicts so far. The Avast Memory scan is a great tool IMO.
But anyway it would be really helpful for us to explain this further and give you a solution if you can provide us with screenshots of the results you get when you scan. :)
Cheers!
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doktornotor, nobody is twisting your arm to participate in this discussion. Go ahead a be "more productive" in other posts. I decide to talk about things, which ARE malfunctions in this beautiful software - nonworking progress bar in Rootkits Custom Scan - for example.Quote:Posted by: nofallyaqoo - "there was same Q was asked by Saudi guy and he was saying what did u say". It looks like there is some "priority" shift for last 4 version. That's clearly NO GOOD.
There are another questions I asked and nobody answer them. Bring attention to them can (should) make next version better.
That's verrrry important things to do!
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Update: I'm trying Avast 6.0.1000 now. GOOD NEWS: Memory scan no longer indicating Malwarebyte's as threat! EXCELLENT WORK - AAA+++. Now: Nonworking progress bar in Rootkits Scan and Mail Shield problem scanning Outlook 2010 email, inserting notes.......Again: Thanx for fixing Memory Scan problem.
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Erm, I don't really think anybody fixed that :)
Could be a coincidence related to other changes, or something changed in Malwarebytes database.
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igor, well, it wasn't indication of Malwarebyte's database, but program protection module itself present in memory.....