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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Libra on May 20, 2011, 09:46:35 PM

Title: RESOLVED: Confused - tried to remove p2p shield and instead got new program?
Post by: Libra on May 20, 2011, 09:46:35 PM

Hi,

In Windows 7 sp1 I tried to remove the p2p shield by going to control panel>programs and features and clicking on Avast CHANGE.  I unchecked the checkmark in p2p and it was replaced by an x.  I clicked next and it was doing something and I x'd out of that.  Then there was a box saying something was being removed (might have been mail).  It requested a reboot and I clicked okay.

After the computer booted up I notice that I still have the p2p Shield running and the program has been changed to version 6.0.1125 (from version 6.0.1091).  

I was planning on updating to version 6.0.1125 after removing the p2p shield.  I would still like to remove it and would like to know how, since it seems I did something wrong.

Thank you.

Sincerely, Libra

Title: Re: Confused - tried to remove p2p shield and instead got new program?
Post by: igor on May 20, 2011, 09:55:19 PM

I believe that any changes to the program configuration (adding/removing a module - shield, language, ...) need to update the program to the latest version first.

Title: Re: Confused - tried to remove p2p shield and instead got new program?
Post by: Libra on May 20, 2011, 11:12:52 PM

Thank you, igor!  I tried it again and was successful!

Do I need to change any folder options to see the folder "Program Data"?  I can see it on Vista, but not Windows 7.

Sincerely, Libra

Title: Re: Confused - tried to remove p2p shield and instead got new program?
Post by: Lisandro on May 21, 2011, 02:59:39 AM

Quote from: Libra on May 20, 2011, 11:12:52 PM

Thank you, igor!  I tried it again and was successful!

Do I need to change any folder options to see the folder "Program Data"?  I can see it on Vista, but not Windows 7.

Sincerely, Libra

It should be a hidden folder on Windows 7
C:\ProgramData
Into Windows Explorer settings you can show the hidden folders.

Title: Re: Confused - tried to remove p2p shield and instead got new program?
Post by: Libra on May 23, 2011, 02:20:21 AM

Thank you so much.  I appreciate your help :)

Sincerely, Libra

Title: Re: RESOLVED: Confused - tried to remove p2p shield and instead got new program?
Post by: Lisandro on May 23, 2011, 02:55:33 AM

Quote from: Libra on May 23, 2011, 02:20:21 AM

Thank you so much.  I appreciate your help :)

Sincerely, Libra

You're welcome. Feel free to come back any time you need help or just to change experiences 8)