Avast WEBforum
Consumer Products => Avast Mobile Security => Avast Mobile Security for Android => Topic started by: Raj.Kashyap on December 11, 2011, 08:47:44 AM
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I recently installed the avast Mobile Security on Samsung Galaxy Ace 5830. When tried to enable the firewall but shows some error like need rooted install or check if enough permissions to avast. How to fix this?
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Hi Raj,
You're Android phone should be rooted to use the firewall, as seen here (http://forum.avast.com/index.php?topic=89990.0).
How to (http://lifehacker.com/5563924/the-start-to-finish-guide-to-rooting-your-android-phone) root an Android phone? And don't forget the warning in that page:
Rooting methods are always changing, especially with all the Android phones out there. Check out our always up-to-date rooting guide (http://lifehacker.com/5789397/the-always-up+to+date-guide-to-rooting-any-android-phone) for the most recent information on rooting your particular device.
Top 10 Reasons To Root Your Android Phone (http://www.addictivetips.com/mobile/top-10-reasons-to-root-your-android-phone-2/)
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Yes, avast Mobile Security will be in its most powerful function, especially its built-in firewall, when be installed in a rooted phone. This makes avast excellently standing out of these other security apps in the market :-*
Tommy
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But what if Avast! decides that a rooted device is a custom thing? They might not support custom ROMs.
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Rooted devices and custom ROMs are slightly different things. If you take your stock ROM and just root it, you will change the privileges, but you won't change (almost) any of the system stuff. These rooted devices we support. If you install a custom ROM, you (usually) root your device and install a custom ROM which means certain parts of the system are different. These devices we will probably never officially support since everyone can build their own custom ROM (since Android sources are publicly available) and it is not possible to support all of them.
Filip
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True. Thanks for clearing up that distinction some more.
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I have recently installed Avast Mobile Beta and have tried to set up the firewall. My phone is rooted and it looks like everything works fine except I cant get it to connect to the internet when enabled. All apps work but it will not allow Avast to update or use the standard browser. I can use Dolphin Browser but not the standard and Facebook works. This tells me I am getting an internet connection but I keep getting no internet connection available when I try the browser or updating Avast.
I have the Samsung Charge phone, running GummyCharged GBE 2.1, firmware 2.3.4, kernel version 2.6.35.7-EP1.
Any ideas?
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If you completely disable the firewall, everything works fine?
Filip
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If you completely disable the firewall, everything works fine?
Filip
Yes when I disable it everything works great.
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Oh so when the firewall is enabled, avast! can't access the internet? (I suppose you didn't block avast! itself in the firewall settings.)
Filip
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Oh so when the firewall is enabled, avast! can't access the internet? (I suppose you didn't block avast! itself in the firewall settings.)
Filip
I have Avast and google browser set for full internet access on Wifi and 3g. As I said everything else works fine wehn I enable the firewall just these 2 things dont.
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I am sorry, but I am little bit lost in translation; please be so kind and tell me the process in steps and what exactly does not work.
Thank you,
Jan
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I could be mistaken, but possibly the type of phone and data usage?
Your phone uses 4G LTE, only reason I mention it is because my friend had a similar issue on his Verizon phone, but he could kill his 4G and it would work fine on CDMA and wifi.
Have you tried dropping off 4G? Silly I know but even when connected to Wifi certain communications are still performed over the 4G side. Might narrow down the possible options of issue.
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Hi,
I have the same issue. When I enable the avast firewall all communications are blocked even I authorized in the firewall...
However all work fine with droidwall...
Regards
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please, anyone experiencing such issues please contact me at holzner (at) avast.com so that we can look at the issue more closely.
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hi i did not yet get any reply on my email address - can you please contact me so we can further on research the issue?
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Hi,
I am also facing the same problem with the firewall.
Recently I have installed "avast! Mobile Security" and everything works fine except 'Firewall'.
If I enable Firewall, none of the applications listed in the Firewall section is able to access Internet. If I disable the Firewall, all the applications are able to access Internet.
I have given full permission to the "avast! Mobile Security" in the Firewall, but when I try to do the 'Check for updates now' option in the 'Settings' section, it displays this message: "Connection to the update server failed. Check your Internet connectivity and try again."
My Android phone configuration is as follows:
Device: LG Optimus One P500
Android version: 2.3.3 (Rooted)
Kernel version: 2.6.35.10
Anyway, lot of thanks to the "avast!" team for developing such a feature rich application.
Now I am a fan of "avast!" products. Inspired from "avast! mobile Security", I've installed "avast! Antivirus" on my desktop and laptop, and now I am recommending "avast!" products to my friends..!!
Update:
There is no problem in the avast! Firewall functionality..!!
Now all applications are allowed/restricted to access Internet based on the Firewall rules set. The problem was in understanding the working of (Wi-Fi/3G/Roaming) buttons given for each application in the 'Firewall' section.
What I understand is given below, may help anyone facing problems with the 'Firewall':
If you select any button(eg.,Wi-Fi button, its color changes to black when selected) given against a specific application, you are enabling 'Firewall' for that type(eg., Wi-Fi) thus blocking that application from using that(eg., Wi-Fi) type of service.
Thanks,
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Hi Reinhard,
hi i did not yet get any reply on my email address - can you please contact me so we can further on research the issue?
at least two of our users in the German support forums should have dropped you an email in the meanwhile: http://forum.avadas.de/threads/3806-Probleme-mit-der-Firewall
They still seem to have the problem of the firewall blocking the connections of apps, even they are allowed.
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hi i did not get any emails yet.
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Hi,
your email is holzner@avast.com?
I asked them again and both confirmed that one sent you a in January already and one in at early February. I am not sure if they didn't sent the mail or if there are technical problems. If you want, you can check the thread here (http://forum.avadas.de/threads/3806-Probleme-mit-der-Firewall/page4). I am out of this issue now.
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Hello,
one of our users created a video about the scrolling lag problem, which at least two of them complains about: http://forum.avadas.de/threads/3806-Probleme-mit-der-Firewall?p=37434&viewfull=1#post37434
Not related to the blocking of everything, but another issue. The scrolling problem only appears when the firewall is enabled.
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OK,
how many apps they have installed and what devices/OS versions they have?
Filip
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- Samsung Galaxy Note, Android 2.3.5, latest firmware, approx. 62 apps + pre-installed apps
- Samsung Galaxy S2, Android 2.3.5, Abyss 2.6.35 Kernel, approx. 44 apps + pre-installed apps
- Samsung Galaxy S2, Android 2.3.6, Goatrip 2.0+Siyah v2.6.3 Kernel, 47 apps + pre-installed apps
Regarding the non-working firewall: Both user now running the latest version of Mobile Security and their apps are only able to access the internet (regardless of the individual apps settings), if they check "allow all apps".
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One (hopefully) last question that might be able to help us track the issue faster. You said it appears only if the FW is enabled. In that case, does it lag only in the FW view or also in other views (like Application Management with all apps shown etc)? Thanks.
EDIT: Also about the FW. If you disable the firewall then reenable it, the settings should be reset to default. Since the app list should show all the apps correctly in the newest AMS version, doing this might solve some problems (even though I agree that it might be really boring having to set up the FW again).
Filip
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Hi Filip,
I got a reply on that: Application Management with all apps runs fine as well as all other AMS views. The reset of the firewall settings has been tried, but didnt help. However the user tried to uninstall and install AMS again. After that the "Firewall" scrolling was fast, however as soon as he turns on the firewall and changes some rules, scrolling laggs occur again.
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OK, thanks for that.
Filip
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Btw...I clarified another point with the user: Internet connection of the apps seem to work with avast! Firewall activated, only the Android Market (installation or updating of Apps) doesn't work, even the application got the allowance to do so in the Firewall.
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That's a completely different matter then :) To allow some of the built-in application in the firewall, you also have to enable some of the groups at the bottom of the list. For Android Market it is the group containing Google Services Framework I think (just can't remember it 100% so if it's not that, try some other group).
Filip
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Enable the following applications: "Market"; "Media Storage, DRM Protected Content Storage, Download Manager" and "Calendar Sync Adapter, Google Services Framework, Contacts Sync Adapter" (for download)
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Hi Filip,
I got a reply on that: Application Management with all apps runs fine as well as all other AMS views. The reset of the firewall settings has been tried, but didnt help. However the user tried to uninstall and install AMS again. After that the "Firewall" scrolling was fast, however as soon as he turns on the firewall and changes some rules, scrolling laggs occur again.
I think we found the source of this issue. The lagging should be gone in the next version (hopefully) :)
Filip
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Hi Filip,
I think we found the source of this issue. The lagging should be gone in the next version (hopefully) :)
thanks for the update! As soon as it is published I will inform our users to update and report back here.
Regarding the problem with the avast! Market, the user told me that he will upgrade to ICS soon anyway. If it is still happening under this OS version (which seems unlikely) I will open a different topic on this one.
Thanks for your efforts!
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Hi,
the Firewall don´t work for me.
I use a Samsung Galaxy Nexus with Android 4.0.3
If i enable the firewall and want to block some apps on 3g, nothing happen. I still get online with the app.
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Hi,
the Firewall don´t work for me.
I use a Samsung Galaxy Nexus with Android 4.0.3
If i enable the firewall and want to block some apps on 3g, nothing happen. I still get online with the app.
Is your phone rooted? If not, it's not possible.
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es, ist rooted.
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Well... I think you already double checked the settings for this particular application...
Sorry, I'm empty.
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There is also another Tool in the play store called droidwall and this also dont work for me with 3g blocking. Maybe a Android 4 Problem?
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That might be the case, but I would be really surprised. I will check, but might take a while till we can try on the Galaxy Nexus itself.
Filip
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About the firewall:
1. Is it inbound protection? Or only outbound?
2. By the way, is there an inbound possibility of access for the mobile platform? Are non-rooted phones blocked by themselves?
3. Will we see a traffic statistics count soon? Can we set a limit to bandwidth usage before warning the user?
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1+2 - I will ping Reinhard to answer.
3 - Can't disclose whether or when that might be, sorry.
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1+2 - I will ping Reinhard to answer.
3 - Can't disclose whether or when that might be, sorry.
Thanks.
I've saw in Google Play that some firewall tools do that. So my suggestion.
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hi,
1) its outbound
2) no there is not much danger from the outside. all phones have dynamic ips and are behind operator firewall
About the firewall:
1. Is it inbound protection? Or only outbound?
2. By the way, is there an inbound possibility of access for the mobile platform? Are non-rooted phones blocked by themselves?
3. Will we see a traffic statistics count soon? Can we set a limit to bandwidth usage before warning the user?
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I read that the traffic monitor from ICS could be the reason for the "nonworking" firewall.
I have set a 500mb limit and read that if i disable this service the firewall works.
I dont have my smartphone here to check if its true. But if its true that would be a bad thing
cause the traffic monitor feature from ICS is really great and i strongly need this feature to check my limit.
I hope you can change it and get both to work :)
I also found a script for Droidwall, but i don´t get it to work. But maybe its helpfull.
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## Netfilter Script by Skyper - http://blog.skyplabs.net ##
# Permet de corriger un problème d'exploitation de Droidwall depuis ICS.
$IPTABLES -D OUTPUT -j droidwall
$IPTABLES -I OUTPUT 2 -j droidwall
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This issue will be fixed in the next official release.
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It is already fixed in the release that is out there - please try!