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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Adam Burman on June 23, 2012, 07:37:18 AM

Title: Virus definitions updates fail
Post by: Adam Burman on June 23, 2012, 07:37:18 AM

I have been using Avast for years, with no issues.

Suddenly I am getting a message that "The package is broken" when it tries to update.

This started in the last 24 hours.

Title: Re: Virus definitions updates fail
Post by: Asyn on June 23, 2012, 08:11:10 AM

Repair avast!:
1. Control Panel -> Add/Remove programs -> avast!
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.

Title: Re: Virus definitions updates fail
Post by: tony b on June 23, 2012, 08:20:29 AM

Quote from: Adam Burman on June 23, 2012, 07:37:18 AM

I have been using Avast for years, with no issues.

Suddenly I am getting a message that "The package is broken" when it tries to update.

This started in the last 24 hours.

Same here

Title: Re: Virus definitions updates fail
Post by: Adam Burman on June 23, 2012, 10:47:28 AM

Thanks Asyn!

Very weird, but, just as I was reading your advice, I had the green notice pop up saying my virus database has been updated.

Must have been a bug on Avast side.

Title: Re: Virus definitions updates fail
Post by: Asyn on June 23, 2012, 10:56:35 AM

Quote from: Adam Burman on June 23, 2012, 10:47:28 AM

1. Thanks Asyn!

2. Very weird, but, just as I was reading your advice, I had the green notice pop up saying my virus database has been updated.

1. You're welcome.
2. Maybe just a glitch then. Thanks for your feedback.

Title: Re: Virus definitions updates fail
Post by: tony b on June 23, 2012, 03:22:28 PM

Quote from: Adam Burman on June 23, 2012, 10:47:28 AM

Thanks Asyn!

Very weird, but, just as I was reading your advice, I had the green notice pop up saying my virus database has been updated.

Must have been a bug on Avast side.

ditto  ;)

Title: Re: Virus definitions updates fail
Post by: Asyn on June 23, 2012, 04:27:45 PM

Quote from: tony b on June 23, 2012, 03:22:28 PM

Quote from: Adam Burman on June 23, 2012, 10:47:28 AM

Thanks Asyn!

Very weird, but, just as I was reading your advice, I had the green notice pop up saying my virus database has been updated.

Must have been a bug on Avast side.

ditto  ;)

Thanks for your feedback as well.