Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Quietheart on December 31, 2004, 08:20:48 PM
-
I have 2 problems actually, and I couldn't find a solution to either in FAQ or on the forums.
The first, My IExplorer (all currently updated with windows update) won't load frames. It shows that its trying to access 127.0.0etc and then shows the white "web page error page" that says "Action Canceled".
I've uninstalled Avast, it still tries to access avast server IP 127. etc when loading a frame. I used the add/remove programs to remove it and the avast uninstall untility, Ive reinstalled IE several times, still have the same problem with frames trying to access avast IP.
The second problems is an email problem.
I have more than 1 email address. Avast will check incoming mail on them all just fine, but the changes avast makes won't let me send email except from the 1 main address. I get an error about password on 127.etc. I already followed the steps in the FAQ about outlook express and sending mail. This didn't help.
Any ideas? Ive tried everything I know on both of these problems.
Thanks
-
Which is your operational system?
Do you use a firewall? Which one?
The first, My IExplorer (all currently updated with windows update) won't load frames. It shows that its trying to access 127.0.0.1 etc and then shows the white "web page error page" that says "Action Canceled".
I've uninstalled Avast, it still tries to access avast server IP 127. etc when loading a frame. I used the add/remove programs to remove it and the avast uninstall untility, Ive reinstalled IE several times, still have the same problem with frames trying to access avast IP.
Make sure your proxy settings are "No proxy" (I'm assuming you're not connecting to the Internet via proxy).
Left click the avast icon > Settings
Update (Basic) > Details > Proxy
The second problems is an email problem.
I have more than 1 email address. Avast will check incoming mail on them all just fine, but the changes avast makes won't let me send email except from the 1 main address.
Do you need smtp authentication? I mean, your smtp server is different from your ISP server? With Windows 2k\XP, avast 4.5 has a new mail detection that will work automatically. Please, set up your email account just as avast does not exists. It will detect the pop3/smpt/imap ports and scan your messages. Can you make a try and see if it's ok? Thanks. New email detection is automatic and do not require user interaction.
-
Which is your operational system?
Do you use a firewall? Which one?
I am currently using win98se, and no firewall at present. I'm just resetting up the computer and haven't gotten to that yet.
Make sure your proxy settings are "No proxy" (I'm assuming you're not connecting to the Internet via proxy).
*nod* They are no proxy.
Left click the avast icon > Settings
Update (Basic) > Details > Proxy
This is on autodetect.
Even after uninstalling avast, and reinstalling, reinstalling IExplorer as my browser and even installing firefox as a separate browser its still checking 127. for web pages.
Ive now reinstalled Avast, but frames are appearing "blocked" and say the same as my previous message, like something is "Stopping" the loading of frames. Hope that helps.
Do you need smtp authentication? I mean, your smtp server is different from your ISP server?
Yes one of my sets of emails is on a different smtp server than my ISP, the other set is on the same smtp server as my main email. Nothing works but the main default email for scanning outbound mail. I have turned off outbound mail checking and it works fine on inbound mail and sends outbound mail fine when I manually selected only check incoming mail in the mail wizard. *hope that makes sense*.
With Windows 2k\XP, avast 4.5 has a new mail detection that will work automatically. Please, set up your email account just as avast does not exists. It will detect the pop3/smpt/imap ports and scan your messages. Can you make a try and see if it's ok? Thanks. New email detection is automatic and do not require user interaction.
As I said above, Im using win98SE maybe thats the problem?
Thanks so much!
-
This is on autodetect.
Change it to 'No proxy' as I stated before...
As I said above, Im using win98SE maybe thats the problem?
No precisely... It's different. If you have Windows 98\Me, the change of the login settings is normal while using avast. See http://forum.avast.com/index.php?action=display;board=2;threadid=7913;start=0#msg64228
Man... I'm leaving for the New Year... 8)
-
Ok the email is fixed, the only thing not the same as the forum post you listed said to do was heuristic was not medium. I set it medium and it works fine now. Thank you.
Turning the update basic settings to no proxy did not fix internet explorer not loading frames though. It does try to load them twice, one right after the other with the same screen coming up that something stopped it if thats at all helpful. Regular web pages go through the same IP and have no problem loading.
Go have a nice new year celebration :)
Thanks again.
-
Ok the email is fixed, the only thing not the same as the forum post you listed said to do was heuristic was not medium. I set it medium and it works fine now. Thank you.
Nice... :)
Turning the update basic settings to no proxy did not fix internet explorer not loading frames though. It does try to load them twice, one right after the other with the same screen coming up that something stopped it if thats at all helpful. Regular web pages go through the same IP and have no problem loading.
In fact this is due to IE options, both Security and Advanced tab of settings have options for frames. avast will scan frames too but I can't figure out 'exactly' what you can't be able to see and display in your browser ::)
-
t shows that its trying to access 127.0.0etc
That only would happen if:
1] you are running a http server on that system
2] the system is infected with malware
3] you have changed the hosts file
4] Windows is changed/damaged in a very very strange way
-
Turning the update basic settings to no proxy did not fix internet explorer not loading frames though. It does try to load them twice, one right after the other with the same screen coming up that something stopped it if thats at all helpful. Regular web pages go through the same IP and have no problem loading.
In fact this is due to IE options, both Security and Advanced tab of settings have options for frames. avast will scan frames too but I can't figure out 'exactly' what you can't be able to see and display in your browser ::)
I checked IE options, security, it appears avast put in custom settings, so I guess what is being "blocked" must be something that is in there. From further looking last night, it appears what its blocking is some type of advertising "Frames". Especially occurs on lycos and tripod web pages. So as long as that is all it is, It's not important. In the beginning I had no idea what was supposed to be in these "blocks or frames" that said "Action canceled".
Thanks again.
-
t shows that its trying to access 127.0.0etc
That only would happen if:
1] you are running a http server on that system
2] the system is infected with malware
3] you have changed the hosts file
4] Windows is changed/damaged in a very very strange way
I am not running an http server.
The system was just reinstalled and Ive run ad-aware and spybot repeatedly.
Since I have no idea what hosts files are, that's not what happened.
Windows is just a big virus anyway right? *smile* So since its a new install I guess anything is possible.
The ip the browser is checking is AVAST IP 127.0.0.1 , the same one it put in my email settings.
Thanks.
-
I checked IE options, security, it appears avast put in custom settings, so I guess what is being "blocked" must be something that is in there. From further looking last night, it appears what its blocking is some type of advertising "Frames". Especially occurs on lycos and tripod web pages. So as long as that is all it is, It's not important. In the beginning I had no idea what was supposed to be in these "blocks or frames" that said "Action canceled".
Thanks again.
Avast doesn't change any settings in IE Options > Security, any changes have been as a result of user input or IE Security Update/s making security changes to the settings.
Recently there has been an update that has been related to an iFrame exploit, that may have made some changes.
-
I checked IE options, security, it appears avast put in custom settings, so I guess what is being "blocked" must be something that is in there. From further looking last night, it appears what its blocking is some type of advertising "Frames". Especially occurs on lycos and tripod web pages. So as long as that is all it is, It's not important. In the beginning I had no idea what was supposed to be in these "blocks or frames" that said "Action canceled".
Thanks again.
Avast doesn't change any settings in IE Options > Security, any changes have been as a result of user input or IE Security Update/s making security changes to the settings.
Recently there has been an update that has been related to an iFrame exploit, that may have made some changes.
Interesting because they were never set at custom before. Oh maybe its spybot that added those changes now that I think of it.
But that still doesnt explain why its checking Avast IP 127.etc Oh well, thank you all for your quick and informed help.
-
Interesting because they were never set at custom before. Oh maybe its spybot that added those changes now that I think of it.
Most probably.
SpyBot could change them. avast can't.
But that still doesnt explain why its checking Avast IP 127.etc Oh well, thank you all for your quick and informed help.
Sorry, I'm lost and it's late ;D :-[
What is being checked? avast is changing your settings for 127.0.0.1?
Are you running Mail Protection Wizard...?
-
Interesting because they were never set at custom before. Oh maybe its spybot that added those changes now that I think of it.
Most probably.
SpyBot could change them. avast can't.
But that still doesnt explain why its checking Avast IP 127.etc Oh well, thank you all for your quick and informed help.
Sorry, I'm lost and it's late ;D :-[
What is being checked? avast is changing your settings for 127.0.0.1?
Are you running Mail Protection Wizard...?
Ok the mail is fixed *points at post up there somewhere*.
The second problem was in Iexplorer not loading some frames. It appears these frames are advertising though.
When Iexplorer tries to load these frames , it attempts it twice, at the bottom it says connecting to 127.0.0.1, and then the frame comes up saying "action canceled".
In security in Iexplorer custom settings are there, I think now put there by spybot. Spybot maybe stopping the loading of these frames/advertisements (not popups). What that doesnt explain to me is why its contacting avast ip, ( the one it put in for mail ). Because it was contacting that IP when trying to load the frame, I assumed Avast had something to do with it.
Unless somehow spybots blocking is telling it to check avast?
It doenst make much sense to me at this point, honestly. And since it appears to just be advertising frames (not popups) it's not a big deal ultimately. It does it most often on tripod/lycos sites.
Hope that summed it up better. As I said at this point, Im not very concerned with fixing it. I am curious though as to why it says connecting to 127.0.0.1 at the bottom of my browser just prior to canceling this action.
Thanks.
-
Could it be Avast's script blocker?
-
Could it be Avast's script blocker?
Aha!
As I am extremely new to Avast, I obviously don't know for sure, but considering what these frames did prior to avast, one in particular being a java frame/advertisement, that makes sense.
Thanks
-
Aha!
As I am extremely new to Avast, I obviously don't know for sure, but considering what these frames did prior to avast, one in particular being a java frame/advertisement, that makes sense. Thanks
Which version of avast are you using?
Is it the Home (free) or Professional (and Trial) version?
Script Blocker is present only in Professional (or Trial) versions :)
-
Which version of avast are you using?
Is it the Home (free) or Professional (and Trial) version?
Script Blocker is present only in Professional (or Trial) versions :)
*tosses out that idea*
I'm using Home (free). But I checked several other things and something is blocking advertising pages that run things *shrug*. I logged on several chat programs that have advertising frames that run java or something and those are blocked as well.
As I said, what is curious is that its connecting to the 127 IP before it blocks. Maybe just coincidence.
Thanks
-
Could it be the Internet Explorer settings for pop-ups?
Could it be your firewall (which one do you use)?
-
Could it be the Internet Explorer settings for pop-ups?
Could it be your firewall (which one do you use)?
I never put in any settings in Internet Explorer for popups, as I run a separate popup blocker and these aren't popups that it would recognize. It only recognizes popups that are separate windows. These are frames within the web page im attempting to view.
I am not currently running a firewall.
I think this one may have to just stay in the heading of "Weird happenings" heh.
-
Can you try to open this page and tell us exactly what happens?
http://members.home.nl/edeijl/ache/frames.htm (http://members.home.nl/edeijl/ache/frames.htm)
If you can, can you give us a example of what website isn't opening correctly?
-
Can you try to open this page and tell us exactly what happens?
http://members.home.nl/edeijl/ache/frames.htm (http://members.home.nl/edeijl/ache/frames.htm)
If you can, can you give us a example of what website isn't opening correctly?
Your page opened just fine, no problems at all.
Example of a web page doing this:
http://members.lycos.co.uk/wyverncabochon/phpBB2/viewforum.php?f=2&sid=75cd462a6f9be15ce439bb905535d912
There is a "frame" on the right hand side. That's one place where it's doing it. It attempts to load it twice, both times it says connecting to 127.0.0.1 and then I get an action canceled message on that frame part. Normally there is a frame full of links and advertising there.
Thanks.
-
I jsut tried that link you gave.
Opera : Didn't showed the bar on the right
FireFox : Didn't showed the bar
IE : Didn't showed the bar
No sign of anything connecting (or trying) to 127.0.0.1
Avast's logging set to maximum, nothing in the log file(s) about it.
PopUp blocking enabled.
-
I jsut tried that link you gave.
Opera : Didn't showed the bar on the right
FireFox : Didn't showed the bar
IE : Didn't showed the bar
No sign of anything connecting (or trying) to 127.0.0.1
Avast's logging set to maximum, nothing in the log file(s) about it.
PopUp blocking enabled.
Ok thank you very much. Obviously it's not avast and the connecting im seeing is unrelated to the area not loading.
Again, thank you for all of your quick and appropriate replies that did fix my mail problem.
-
I tried the link with firefox and I believe I can see the column on the right (for ads, etc. see image), so it would appear that there is something there
-
I tried the link with firefox and I believe I can see the column on the right (for ads, etc. see image), so it would appear that there is something there
Yep that's the one , It used to load , now I get what Ive described above.
Thanks.
-
Then it is possibly a settings issue as it worked previously for you in IE (some of the recent IE security updates {iFrame possibly} may have changed the IE settings.
Since it worked for me but not Eddy using firefox, then that too could be settings also. But why you are getting the 127 issue you have is beyond me.
Perhaps its time to give firefox a try :)
-
Since it worked for me but not Eddy using firefox, then that too could be settings also. But why you are getting the 127 issue you have is beyond me.
about the 127... Still puzzeling me ???
The other thing is definatly a setting issue imho. As I said, I had popup blocking on and for IE (forgot to mention that) also Avast script blocker on.
-
Since it worked for me but not Eddy using firefox, then that too could be settings also. But why you are getting the 127 issue you have is beyond me.
about the 127... Still puzzeling me ???
Eddy, I was referring to Quietheart's problem (quote below) with 127 (unless of course you too can't see why that would happen to Quietheart).
There is a "frame" on the right hand side. That's one place where it's doing it. It attempts to load it twice, both times it says connecting to 127.0.0.1 and then I get an action canceled message
-
Only thing I can come up with is that something is redirecting the webpages to localhost or that one of the standard email ports are used to get webpages.
Last one is highly unlikely, not imposible, but it would require a very out of the ordinary setup.
For the first one, it could happen if one is running his/her own server. But I never saw Quietheart mentioning anything about that.... So also not likely. I asume if he did, he would already mentioned it.
I think it is something simple that is overlooked. (setting in IE or other security util?) or that he is mistaken the message about the 127 IP. (that it refers to something else and not webpages)
Other than this, I can't come up with something that would make sense. Too bad I can't take a look at his system.
-
Now that you mention "(setting in IE or other security util?)," it is possible that this could be some form of utility to block ads using the Hosts file to block certain locations/ad strings and routes them to the local host 127 (to avoid downloading them and since nothing exists on the local host, nothing is displayed).
But since Quietheart didn't mention content/ad blocker utilities, this could be clutching at straws, but checking the host file wouldn't hurt.
-
Good thinking. It could be if there is something like:
ads.tripod.lycos.co.uk 127.0.0.1
ads.tripod.lycos.com 127.0.0.1
in the hosts file.
That is where the sidebar/adbar comes from while the users page is on: members.lycos.co.uk
-
Well I don't know what it was. I did the ultimate in trouble shooting and formatted and reinstalled things one at a time checking web page.
And it all works fine now *Shrug*
Maybe it has to do with install order? Avast was after spybot and adaware last time, this time it went in before.
I did still have a problem wtih outgoing mail after installing avast and had to run mail wizard several times, undoing/redoing it before it would work *Shrug*
So thanks again tons for your prompt replies and pulling your hair out with mine :)
Btw, its SHE ;)
Thanks!
-
Although it is good to hear the problem is solved, I still curious about what caused the problem. But we'll never find out now :-\
-
Although it is good to hear the problem is solved, I still curious about what caused the problem. But we'll never find out now :-\
Yeah me too, sorry.
I thought I could get more specific info by installing the programs one at a time and see when it happened.
If it starts happening again I'll pick this thread up again.
Thanks again.
-
Although it is good to hear the problem is solved, I still curious about what caused the problem. But we'll never find out now :-\
Yeah me too, sorry.
I thought I could get more specific info by installing the programs one at a time and see when it happened.
If it starts happening again I'll pick this thread up again.
Thanks again.
Ok the problem is back with IE not loading some frames.
Here is the error message in its entirety. It started again, apparently out of nowhere, and I have no idea what caused or started it again. Unless it was some AVast update.
The page cannot be displayed
There is a problem with the page you are trying to reach and it cannot be displayed.
--------------------------------------------------------------------------------
Please try the following:
Click the Refresh button, or try again later.
Open the Web site home page, and then look for links to the information you want.
If you believe you should be able to view this directory or page, please contact the Web site administrator by using the e-mail address or phone number listed on the Web site home page.
HTTP 504 - Gateway timeout
avast! Web Proxy
--------------------------------------------------------------------------------
When the server, while acting as a gateway or proxy, contacted the upstream content server, it did not receive a timely response.
GET http://ads.tripod.lycos.co.uk/ad/google/frame.php?_url=http%3A//members.lycos.co.uk/wyverncabochon/phpBB2/viewforum.php%3Ff%3D2%26sid%3Dbd84e450649ae36c47cfe883536444ec%26____ord____%3D1110314987&gg_bg=&gg_template=&mkw=&cat=games.games
Thanks
QuietHeart
-
Are you sure that this is not some form of Ad blocking that is causing the problem?
Do you have some form of ad blocking?
The GET looks like it is getting some ads, if those ads are blocked does it somhow block the page content?
Tripod accounts are ad supported and if you block the ads I think they try to block your content, could be wrong about this, but I remember something like this a long time ago. when people were trying to block the pop-up ads on tripod sites.
-
Yes absolutely sure. It is an ad being blocked, but never did so when I formated and reinstalled, and has started again. If you notice, part of it says avast web proxy.
Same thing that happened before. I formatted my drive and reinstalled everything and it stopped, and if you see the entire thread, I said id post if it did it again and wala! it started out of nowhere again after an avast update (if that is even relevant).
The only blocker I have is spybot, and I have not changed anything or updated anything in anything that I run since yesterday to cause this to start again.