Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Precious on January 01, 2005, 02:53:05 AM
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:) A very happy new year to you!
Hello I am new to the forum. I have just downloaded avast home and everything was going smoothly until I came to register the product. The email was sent and I pasted the code into the appropriate box but was told that it was invalid.
I would be grateful for some help please
Precious x
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Hi Precious, happy new year 2005 !
You should try to enter your license key manualy :-\
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I tried that and it didn't make any difference :(
btw I'm not really a llama
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Sorry Precious but your pb is...amazing
The better way I think is to reload Avast! home edition and re-install it...with a new license key :o
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I have tried that as well I'm afraid
Sorry what is my pb and why is it amazing?
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Hi,
I could not register my key too. I got licence key is invalid.
Any help?
???
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I'm having the same problem too. I have tried everything including cutting and pasting the key, manually typing in the key, registering, uninstalling and reinstalling and asking for a license again (three times from one email address and once from a different one). This resulted in two different keys but neither one works and after I installed the program the second time I can't even use it in demo mode it just closes.
I'm going to write to support.
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I am having the same problem. Registration number sent via email is invalid.
Using XP Home SP 2. AMD 3100, 160GB, 512MB, AVast 4.5 Home
WIll wait for tech support to reply.
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I get the impression that the 'bot is not sending out valid registration codes/keys for those of us who downloaded and installed today, the first of January.
Will tech support proactively send out replacements or workarounds to those of us who attempted registration in, say, the last 9 and a half hours?
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Hi and welcome darkcat
as you san probably tell there`s a lot of validation issues at present
all i can say as a forum member is its unusual to see this sort of problem but given the fact that its new year we may well not see a remedy until tomorrow so i can only suggest you sit tight and stay in demo mode until the problem is fixed
your first notice would be in announcements forum probably
Hope this helps
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Same problem here.
I was recommended this s/w, beginning to wonder why. What kind of a software company can't get something simple like this right. No wonder they give it away for free.
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The choice is as it should be all in your hands . if you feel you can do better elsewhere then so be it. As i said in previous post this is most unusual .
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How would I put avast home into demo mode?
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my understanding is that when asked for validation key, you also have the option to continue as demo for 60 days if you have not registered product. i hope this is the case
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Well, the first time I tried to open the desktop object, and all subsequent, it has asked for the registration code. I downloaded and installed today (post midnight, local time). I did not get the 60 day opportunity. Not sure why. I would love to put the application through its paces, and since it is at 4.x and climbing, I get the impression this is a fairly decent product. I am not a fan of either Symantec or Computer Associate's offerings any more, though I am a fan of what Trend has from my days as an Exchange admin.
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This is from the avast website
To use the Home Edition, you should register it. After the installation you have 60 days to do the registration. The registration process is very easy and will take you only a couple of minutes.
im sorry im not more familiar with it but its a while since i was there
im hoping someone who is can jump in here and bring more light perhaps
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I did not get the 60 days, or (thus far) a working registration.
Perhaps Monday.
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unfortunately the one thing i cannot provide you with is the one thing you most need and that is a working validation key but i can only assure you this is a very good program and normally there are several people who know the program inside out and give their time willingly just to help people in your situation.
i ask that you come back soon and give avast a second chance as im sure you wont regret it
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hello and happy new year 2005
i have got the same problem, i couldn´t start avast 4 home, because i have got an invalid key and couldn´t enter it :(
can someone help me, because i need a runing antivirus software!
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Ok it seems that I am having the same problem. I tried to enter my key and it comes up as an invalid key. Will I have to reapply for a new key? Is this caused because of the new year?
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i would suggest to any of you wanting reg /validation keys to check back here every couple of hours and hopefully there will be an announcement that this problem is corrected.
Given that its now in the early hours of new years day in Czech i doubt it will happen in the immediate future.
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Given the time where the publisher is, I would say that the only people who could help are on holiday. For some reason, that is not in any way a surprise - given that this is new years day, after all.
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My reaction maybe overkill, but I encounter the same problem...
Seems that the key-program is spitting out the wrong keys.
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good day to you all, pinch punch excetera excetera!
I am having the same problem as darkcat, I cannot go into the 60 day demo, it won't let me.
I have a 'slight' threat trojan, funweb, that needs to be removed from my system restore, Trend Housecall (who I've always used) is unable to detect it or remove it.
I would be v grateful if someone could let me know asap what is going on. Everybody I know recommends this product to me so the slight hitch is not a problem, however the wait is.
BTW what is a pb? cos apparently I have an amazing one? see above x
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Well I'm not the only one!
Ginblossom, I will try once again with Avast because a friend of mine said that it works well, but I have to say that this problem is a little boring.
I will retry further on, maybe monday because as some of you said, today it is holiday and people is not expected to work.
Bye bye
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hi precious and welcome back
cant say what niko was on about with the pb ,maybe you profile got to him and he couldnt type for a second???
as for the val keys well i think iv`e said it all already
fun web products isa different story and as its adware , A/V probably wouldnt help you
can you go here http://hijackthis.de/downloads/ (http://hijackthis.de/downloads/) and get a copy of this utility, generate a log ,then paste it into a post here and we will be able to fix it for you, or show you how
Just re-read you post and if its in sys restore you can just disable it (conrol panel /system/system restore/turn off/apply) then re-activate and it should be gone
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Thank you Ginblossom
It looks like 2005 is not going to be a good year lol
Tried the link and got this message:
Forbidden
You don't have permission to access /downloads/ on this server.
--------------------------------------------------------------------------------
Apache/1.3.27 Server at hijackthis.de Port 80
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try this link http://hijackthis.de/index.php?langselect=english (http://hijackthis.de/index.php?langselect=english)
it may not be nessesary though if infection is only in sys-restore
see previous post
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Precious,
Try this link http://www.pchell.com/support/spyware.shtml , half way down the page they have a several links for the removal of Fun Ware products. Hope this helps :)
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Thanks Beaky
That'll be my next job,
Right I've downloaded hijack this (very interesting and helpful product) and apparently this little file is the problem!
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/SmileyCentralFWBInitialSe tup1.0.0.8.cab
does it make any sense to you Ginblossom?
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Precious,
Okay, try this link, which I believe contains removal instructions http://www.pchell.com/support/smileycentral.shtml
Cheers,
Beaky
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yes it looks like it but i would like to see the whole log if i could cos it`ll tell me more
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Hi guys, yes, you're right... :-\
Our keygen robot generates "invalid" keys since midnight Jan 1, 2005 European time. It's sort of a "Y2K5 bug" ;)
We apologize for the inconvenience.
We'll be sending out fixed keys later today.
Thanks
Vlk
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you could Gin but it won't let me paste it cos its toooooo long
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phew thanks Vlk but apparently its not gonna help me anyway :(
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its ok if you post it in a attachment it will but its 1 am in aust and past bed time 4 this little black duck
plenty of keen eyes here to help though,
g`nite
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There seems to be a little problem with the generation of keys. Please have a little patience and try to get a new key later on.
If you install Avast and don't put a key in it, it will automaticly function as a trial version. Nothing special for the user to do.
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Hi chaps
I've just downloaded Avast today (was recommended by a friend) and I am having the same problem with "Invalid Regisitration key" message
I take it that I can still use it as a trial version and enter the correct key later ?
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I take it that I can still use it as a trial version and enter the correct key later ?
Yes, the trial version will work for 60 days, but the problem should be fixed way before the end of that, when the License keys get 'fixed' and you have a valid key, right click the avast "A" icon (next to your system clock) and select 'About avast...' , then a box will appear, then click 'License Key' at the bottom, and paste/type in your License key in the small box that appears.
--lee
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I've tried to use it by saying that I don't have a valid registration key but it then just closes and won't do anything?
I don't like the idea of not having any anti virus software on my computer, especially as I have just changed my hard drive for the 3rd time because of faulty ones ::)
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Off I can't register. I have deleted Norton for Avast. It's a great surprise for me. I can't register, I haven't got a anti virus program. :(
When can I register? I can't select demo mode. Please don't say select demo.
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Ok, mabey i caused some confusion with my last post, so will try to make it clearer.
This is what VLK said earlier this morning
Hi guys, yes, you're right...
Our keygen robot generates "invalid" keys since midnight Jan 1, 2005 European time. It's sort of a "Y2K5 bug"
We apologize for the inconvenience.
We'll be sending out fixed keys later today.
Thanks
Vlk
So therefore any reg key you try to get at the moment will not work, so i suggest that you keep checking back here until the problem is resolved by the avast team, then forgo the steps mentioned above.
They will either email you the Valid keys from the email addresses you provided while registering, or they will simply ask you to re-register.
--lee
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Eghontas, why don't you read the thread you just posted in? The answer is right in front of your nose. ;D
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Ok then please e-mail me when it works. I read many good things about avast. I really wish to try and protect my computer with avast.
Long Live Avast!
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Please try reregistering now.
It should be fixed and you should receive a valid key (a different one than during the previous registration attempt; namely, the previous key had 0007 just before the dash - and the new one should have 1106).
Let me know if it works.
Thanks
Vlk
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I know why registration didn't worked. James Bond (007) didn't allowed it ;D ;D ;D
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Happy New Years Everyone!!! ;D
It should be fixed and you should receive a valid key
Well, I read in this topic that registration was giving everyone headaches. I think the problem is fixed now! ;) Tried it myself and the new key worked! :D
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The bad Key log code caused a 2nd problem.
Error message said... License has expired
& the the program terminated.
It made no difference to un-install & re-install.
Avast would NOT run in Demo mode.
A situation I did not enjoy with the customer sitting watching as I had spent several hours attempting to get Avast Home Edition to install & run.
I could not leave the installation without AntiVirus protection, so at 2:45am Australian time, Sunday morning I gave up, installed AVG & left. :-[
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Hurrah :) Looks like 007 was causing the problem
Now it's having a scan of my hard drive and will most likely tell me I have a virus (didn't set up my firewall before a bit of much missed surfin ::))
Hopefully it will be as good as I have been told and not take quite as long as another anti virus product starting with the same letter ;)
Thanks for the help in sorting this out, especially on New Years Day ;D
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Off I can't register. I have deleted Norton for Avast. It's a great surprise for me. I can't register, I haven't got a anti virus program. :(
When can I register? I can't select demo mode. Please don't say select demo.
I noticed a similar problem. However, I did install (XP) and register avast for the first time two days ago (31 Dec 2004) which worked just fine. Today (2 Jan 2005) I tried to install it (fresh download) on my kids computer (also XP), which resulted in that it got a screen about buying the professional version (and the resident part didn't start after the reboot that finalized the installation, i.e. it wasn't running in Demo mode). However, hidden under this window I found the license/demo box. So I think the demo mode has stopped working. But I had no problem after I entered the license key (the one obtained 31 Dec).
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Up & running here too :)
Changing the 0007 wasn't enough, I had to re-register. Let's see how it goes.
Although I was shitty when I d/l this proggy recommended to me then the key didn't work, I gotta say the fix was quick and the forum works.
cheers y'all,
Damo
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Thats all very well and I am glad for you but my poor little computer went into standby mode on Sunday and will not move out of it. I cannot do anything with it because I cannot see the screen. I am heartbroken and unfortunately my mother bought it for me from TINY computers who are happy to charge £1 a minute for customer support. Any ideas will be more than gratefully received. I am using my firms computer right now. :'(
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Precious,
please start another thread in the off-topic forum.
You're problem has nothing to do with Avast or this thread.
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Hi everybody,
I made my registration again, and it worked.
Now I got my Avast working.
I just wanted to end what I began, it's not nice writing only for bad news... it's much more with good ones.
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I'm sorry Eddy
I beg to differ, for all I know avast software may have caused my problem, its strange how this has happened since the download. However, if someone can confirm to me that this could not be the case then I shall certainly take my problem elsewhere :)
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Thats all very well and I am glad for you but my poor little computer went into standby mode on Sunday and will not move out of it. I cannot do anything with it because I cannot see the screen.
Well, it does not seem an avast problem at first time...
Can you check the power cables?
Can you boot into Safe Mode (press F8 continuosly after the boot)?
Did you visit Windows Update site and change your video/monitor drivers recently?