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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: NON on June 30, 2012, 01:47:01 PM

Title: [SOLVED] Additional Protection tab is gone with all "components" uninstalled
Post by: NON on June 30, 2012, 01:47:01 PM
Hello all,

I got some questions about disappearing Additional Protection tab.
With Browser Protection and Remote Assistance (i.e. all "components") uninstalled, "Additional Protection" tab is gone, although there should be two entries left: Autosandbox and Site Blocking.
Especially, we cannot access Site-Block feature without this tab, so if you want to use site-block you have to install some of the components.

Hope this bug will get fixed till next program update.
Title: Re: [7.0.1451] Additional Protection tab is gone with all "components" uninstalled
Post by: mikaelrask on June 30, 2012, 09:03:03 PM
welcome to the forum. i suggest you try a repair of avast.

start -control panel- add/ remove program. scroll down to avast. hit remove, then hit the repair.

if this does not solve the problem try a clean installation of avast.

good luck.   
Title: Re: [7.0.1451] Additional Protection tab is gone with all "components" uninstalled
Post by: Asyn on June 30, 2012, 09:55:47 PM
welcome to the forum.

Did you realize to whom you answered..?? ;D
Title: Re: [7.0.1451] Additional Protection tab is gone with all "components" uninstalled
Post by: Lisandro on June 30, 2012, 10:12:21 PM
welcome to the forum.

Did you realize to whom you answered..?? ;D
;D ;D
Anyway, welcome NON :)
Title: Re: [7.0.1451] Additional Protection tab is gone with all "components" uninstalled
Post by: Asyn on June 30, 2012, 10:13:11 PM
welcome to the forum.

Did you realize to whom you answered..?? ;D
;D ;D
Anyway, welcome NON :)

ROFL ;D 8)
Title: Re: [7.0.1451] Additional Protection tab is gone with all "components" uninstalled
Post by: NON on July 01, 2012, 07:51:12 AM
Thanks for warm welcoming everyone ;D

welcome to the forum. i suggest you try a repair of avast.

start -control panel- add/ remove program. scroll down to avast. hit remove, then hit the repair.

if this does not solve the problem try a clean installation of avast.

good luck.   
No, repair or reinstall does not solve this issue, Additional Protection tab is always gone with this settings.
Title: Re: [7.0.1451] Additional Protection tab is gone with all "components" uninstalled
Post by: SafeSurf on July 01, 2012, 09:09:57 AM
NON,

I think the others were online too long when they responded.  ::)

Anyway, there is going to be a fix for glitches sometime next week for v. 7.0.1451 but I don't know if this is one of the fixes.  I'm going to send you a PM.
Title: Re: [7.0.1451] Additional Protection tab is gone with all "components" uninstalled
Post by: bob3160 on July 01, 2012, 02:03:53 PM
NON,

I think the others were online too long when they responded.  ::)

Anyway, there is going to be a fix for glitches sometime next week for v. 7.0.1451 but I don't know if this is one of the fixes.  I'm going to send you a PM.
PM's a re fine for personal items. Anything related to help is better discussed in the open forum since it helps every one. :)
Title: Re: [7.0.1451] Additional Protection tab is gone with all "components" uninstalled
Post by: fragman on July 01, 2012, 04:02:42 PM
I don't mind the missing "Additional Protection" tab because I don't want to use any of them. Here's my suggestion for a fix. List all available  components including Autosandbox and Site Blocker under the components install box. Each user can then select which Additional Protection they want. If the user doesn't want any, then they can check the top box above the components list and the "Additional Protection" tab will not appear in the GUI.
Title: Re: [7.0.1451] Additional Protection tab is gone with all "components" uninstalled
Post by: SafeSurf on July 02, 2012, 08:25:53 AM
PM's a re fine for personal items. Anything related to help is better discussed in the open forum since it helps every one. :)
I agree, but this was related to something for the Evang. that cannot be discussed in the open forum and was personal.  Thank you.  :)
Title: Re: [7.0.1451] Additional Protection tab is gone with all "components" uninstalled
Post by: AntiVirusASeT on July 02, 2012, 09:07:34 AM
@fragman: theres the custom install during installation of avast for u to opt-out anything which u would prefer not to have below the button of the express install.

those who do not know how to navigate there should just do an express install as they may exclude critical components for protection eg. file system shield
Title: Re: [7.0.1451] Additional Protection tab is gone with all "components" uninstalled
Post by: SafeSurf on July 02, 2012, 09:12:07 AM
I always do custom installs on all software, and carefully read what I am clicking BEFORE I click to install anything.  We all learn the hard way! :P
Title: Re: [7.0.1451] Additional Protection tab is gone with all "components" uninstalled
Post by: bob3160 on July 02, 2012, 11:44:03 AM
@fragman,
Here's some basic advice:
(http://my.jetscreenshot.com/2701/m_20120702-nxwc-65kb.jpg) (http://my.jetscreenshot.com/2701/20120702-nxwc-65kb)
Title: Re: [7.0.1451] Additional Protection tab is gone with all "components" uninstalled
Post by: fragman on July 02, 2012, 02:39:15 PM
I always do a custom install. Others have reported the missing Additional Protection tab. I created an image of my computer prior to the 1451 install just in case any serious problems arise.