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Other => General Topics => Topic started by: DAlbin on July 06, 2012, 06:14:31 PM

Title: Help
Post by: DAlbin on July 06, 2012, 06:14:31 PM
I keep getting pop ups saying Malicious Malware Blocked. It does this repeatedly, and is very annoying. How do I get it to stop doing this. It just started doing it yesterday.
Title: Re: Help
Post by: DavidR on July 06, 2012, 06:29:15 PM
This needs further analysis by a malware removal specialist:
Go to this topic http://forum.avast.com/index.php?topic=53253.0 (http://forum.avast.com/index.php?topic=53253.0) for information on Logs to assist in cleaning malware. Use the information about getting and using the tools and attach the logs here, not in the LOGS topic.
Title: Re: Help
Post by: essexboy on July 06, 2012, 07:03:21 PM
Monitoring - could you also include the details on the alert popup
Title: Re: Help
Post by: DAlbin on July 06, 2012, 10:40:50 PM
After the pop up it went to a screen that said Idogged a bullit. It had this information in a box on the side.
Infection Details
URL:http://109.235.49.172/click.php?s
Process:C:\WINDOWS\system32\svchost.exe
Infection:URL:MAL
Title: Re: Help
Post by: essexboy on July 07, 2012, 12:29:13 AM
Could you run the log sequence please and attach them here
Title: Re: Help
Post by: true indian on July 07, 2012, 10:51:45 AM
Hi all,

The IP seems to be a unknown code injection/blackhole exploit attack...

see all reports come up as benign:
http://urlquery.net/report.php?id=84530
http://zulu.zscaler.com/submission/show/d4a1edba4ab79a4394debd4ee09131f4-1341650752

but this attack redirects to fake google.com that has a code injection:
Code: [Select]
<!-- a padding to disable MSIE and Chrome friendly error page -->
<!-- a padding to disable MSIE and Chrome friendly error page -->
<!-- a padding to disable MSIE and Chrome friendly error page -->
<!-- a padding to disable MSIE and Chrome friendly error page -->
<!-- a padding to disable MSIE and Chrome friendly error page -->
<!-- a padding to disable MSIE and Chrome friendly error page -->

so the machine in question has some unknown or brand new redirector malware
Title: Re: Help
Post by: DavidR on July 07, 2012, 01:17:01 PM
What is on the other end isn't relevant as avast is blocking the connection, leave it in essexboy's capable hands to to clear the infection on the system once the OP posts their logs.
Title: Re: Help
Post by: DAlbin on July 09, 2012, 03:37:59 PM
How do I attach the logs? Thanks.
Title: Re: Help
Post by: DavidR on July 09, 2012, 03:52:23 PM
In the Reply window you will see "Attachments and other options" that is how they are attached.
Title: Re: Help
Post by: DAlbin on July 09, 2012, 04:15:21 PM
Thanks, How do I run the log sequence and attach them?
Title: Re: Help
Post by: Pondus on July 09, 2012, 04:21:38 PM
Quote from: DAlbin on July 09, 2012, 04:15:21 PM
Thanks, How do I run the log sequence and attach them?
Follow the link posted in reply #1
Title: Re: Help
Post by: DAlbin on July 09, 2012, 05:31:26 PM
It won't let me attach it. It says it is a MBR.dat.
Title: Re: Help
Post by: essexboy on July 09, 2012, 05:32:54 PM
Attach the following please

aswMBR.txt
OTL.txt
Title: Re: Help
Post by: DAlbin on July 09, 2012, 06:19:30 PM
Here is one. I can't seem to find the other one.
Title: Re: Help
Post by: DAlbin on July 09, 2012, 06:34:03 PM
I believe this is the other one.
Title: Re: Help
Post by: essexboy on July 09, 2012, 08:10:59 PM
Did you press run scan or run fix ?

Title: Re: Help
Post by: DAlbin on July 09, 2012, 08:13:33 PM
On which one? I can run it again if needed.
Title: Re: Help
Post by: essexboy on July 09, 2012, 08:53:21 PM
The OTL scan failed so I would like you to run it again 

(https://dl.dropbox.com/u/73555776/OTL_Main_Tutorial.gif)
Code: [Select]
netsvcs
%SYSTEMDRIVE%\*.exe
/md5start
services.*
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
/md5stop
HKEY_CURRENT_USER\Software\Microsoft\Windows Media\WMSDK\Local\AutoProxyCache /s
CREATERESTOREPOINT
Title: Re: Help
Post by: DAlbin on July 09, 2012, 09:39:18 PM
I tried to download OTL and got this message 403 Forbidden.Access to this resource on the server is denied! Is there another way to download it? Thank You
Title: Re: Help
Post by: essexboy on July 09, 2012, 11:21:54 PM
http://majorgeeks.com/OTL_OldTimers_List-It_d7074.html

Use this link
Title: Re: Help
Post by: DAlbin on July 10, 2012, 02:46:44 PM
Here it is.
Title: Re: Help
Post by: essexboy on July 10, 2012, 03:35:50 PM
Could you let me know if this stops the alerts

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
Title: Re: Help
Post by: DAlbin on July 10, 2012, 04:09:47 PM
Still getting the alerts.
Title: Re: Help
Post by: essexboy on July 10, 2012, 04:12:33 PM
OK lets increase the strength

Download and Install Combofix
 
Download ComboFix from one of the following locations:
Link 1  (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link 2 (http://www.forospyware.com/sUBs/ComboFix.exe)
 
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
 
* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here  (http://forums.whatthetech.com/How_Disable_your_Security_Programs_t96260.html&pid=494216#entry494216)
(http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png)

(http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png)

Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3.  If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.



Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now
Title: Re: Help
Post by: DAlbin on July 10, 2012, 07:59:55 PM
It seems to be working correctly now. Does it turn avast back on automatically? I can't find the C:\ComboFix.txt I closed it out thinking that it would be saved. Thank You for all your help. Do I need to keep OTL, ComboFix and MBR on my desktop?
Title: Re: Help
Post by: essexboy on July 10, 2012, 08:26:52 PM
Let it run for a day or so and if you are happy I will remove them cleanly
Title: Re: Help
Post by: DAlbin on July 10, 2012, 10:03:51 PM
Okay, Thank You.
Title: Re: Help
Post by: DAlbin on July 16, 2012, 03:47:28 AM
Hello,
   It is running pretty good now. How do we remove OTL, ComboFix and MBR on my desktop?
                                            Thank You for allyour help.
Title: Re: Help
Post by: DavidR on July 16, 2012, 12:40:18 PM
When essexboy is back on-line later today (now 11:40am in the UK), he will give instructions on how to do that and general advice.
Title: Re: Help
Post by: essexboy on July 16, 2012, 03:28:08 PM
Subject to no further problems   :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Run OTLRemove ComboFixRun OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

We will now confirm that your hidden files are set to that, as some of the tools I use will change that(http://users.telenet.be/bluepatchy/miekiemoes/images/javaicon.gif)   Your Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

 Upgrading Java:Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

(http://img233.imageshack.us/img233/7729/mbamicontw5.gif) Malwarebytes (http://www.malwarebytes.org/mbam-download.php).

Update and run weekly to keep your system clean

Download and install FileHippo update checker (http://www.filehippo.com/updatechecker/) and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ? (http://www.geekstogo.com/forum/topic/225044-preventing-malware-and-safe-computing/)Keep safe  :wave: