Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: robroy73 on July 09, 2012, 04:14:28 AM
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I saw a write up last year where a few people were having this issue (http://forum.avast.com/index.php?topic=84170.15) but hasn't been touched on in a while. I am having the same issue and have used port 587 and set authentication only to have the application hang for about a minute never to send the test email.
Anyone figured this out? And please don't respond if you do not have an actual answer/solution. People don't need SA comments like "works fine for me, must be your setup." I know and I cannot be the only one still having this problem and its not user error.
Thanks in advance.
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I use Gmail and Avast and do not have to enter any different port numbers other than what Avast downloads for default (or my firewall enters for default in the Learning Mode when I first installed it). Gmail is a webmail and scans it's own mail, not Avast. So I would change the port settings back to Avast default settings.
What version and product of Avast are you using? Things have changed from previous versions.
What firewall do you use?
Did this problem just occur or did you have this all along since the link in the post a year ago? Did you make a change in your machine that caused this problem to occur? If so, please describe. Thank you.
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This is first time trying with a Gmail account. Std. Windows firewall and even tried opening port 587 to no avail. Tried 465 also but same result. I've used standard smtps on other installations no problem (non Gmail). I was just wondering if others were still having the same issues?
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Try not adding any ports. Use the default ports that Avast installs (or uses in upgrades).
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just so you know.....if you dont get it to work, your account is still protected
google protect all gmail account with postini spam/virus filter using twin AV engines from authentium and McAfee
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What version and product of Avast are you using?
What firewall do you use?
Did this problem just occur or did you have this all along since the link in the post a year ago? Did you make a change in your machine that caused this problem to occur? If so, please describe.
Pondus is correct. Webmail with Gmail is protected, so don't worry. You use Windows Firewall.
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OK, I don't think everyone is getting the gist here. I'm not having issues with a mail client such as Outlook, my problem is the virus alerts in settings is not working. I'm aware of the protocol that Avast uses when in it comes to Gmail's requirements on pop checking and that's not the case here. If we are talking about the alerts in settings, are you simply saying I don't have to put anything in terms of authentication or even enable it and leave everything blank except smtp server?
thanks
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If we are talking about the alerts in settings, are you simply saying I don't have to put anything in terms of authentication or even enable it and leave everything blank except smtp server?
Yes...that is correct for webmail.
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If we are talking about the alerts in settings, are you simply saying I don't have to put anything in terms of authentication or even enable it and leave everything blank except smtp server?
Yes...that is correct for webmail.
why do you keep bringing up webmail? the avast application itself is hanging when sending it and it never does . what difference does it make on how I access the email itself?
but I will try using just the email but Avast requires an smtp server. I can't remember but I'm thinking port and the other fields besides authentication are required too.
Thanks
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If you use Gmail, you access it through your browser. Gmail is considered webmail. You do not have to add any special ports. Leave Avast ports as default.
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If you use Gmail, you access it through your browser. Gmail is considered webmail. You do not have to add any special ports. Leave Avast ports as default.
I haven't had a chance to test it yet but we are talking about settings in Avast under Virus Alerts right? I only reconfirm because I thought a port was required in that field? I know I had to set that up with one of my primary addresses that was standard smtp.
FYI.. the fact of Gmail being also web mail based was never my question, I was simply wondering why it was being brought up. What do you recommend in the smtp field in Avast settings then?
Thanks.
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Yes, we are both referring to Avast GUI > Settings > Virus Alerts.
I know I had to set that up with one of my primary addresses that was standard smtp.
1. Was this Gmail or another account that uses smtp?
the fact of Gmail being also web mail based was never my question, I was simply wondering why it was being brought up.
It was brought up because Gmail does not require any special ports being entered into the Virus Alerts area of Avast.
2. Perhaps you can provide us with a screen shot of what you have entered into the Virus Alert area.
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1. Was this Gmail or another account that uses smtp?
Another account using port 25 since it was standard smtp as I stated previously.
2. Perhaps you can provide us with a screen shot of what you have entered into the Virus Alert area.
Attached screenshot. I meant to say in the image I'm uploading that I did not get an email when trying this.
Thanks.
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Perhaps this will help: https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=842&nav=0,615 (https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=842&nav=0,615). If not, please let us know and I will get someone else to assist.
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why did you not post that screenshot in first post ;D i know understand what your are after.
you want avast to send a message to a mail address of your choise when it detect a virus....
after talking with one of this forums most experienced avast users.....he say that he have tested this many times, but never got it to work.
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why did you not post that screenshot in first post ;D i know understand what your are after.
you want avast to send a message to a mail address of your choise when it detect a virus....
after talking with one of this forums most experienced avast users.....he say that he have tested this many times, but never got it to work.
I would have assumed that my first post and the fact I mentioned this older post would have been self explanatory (http://forum.avast.com/index.php?topic=84170.15). I guess I shouldn't assume in here. :o
Thanks for letting me know that it's futile.