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Other => General Topics => Topic started by: Staind on January 04, 2005, 11:30:22 PM

Title: Firewall Problems! (Sheesh)
Post by: Staind on January 04, 2005, 11:30:22 PM
Ok, here is the problem.  I decided to try Sygate awhile ago but it kept freezing the computer, so I uninstalled it and reinstalled Zone Alarm. Now, Windows Security Centre keeps telling me that I have two firewalls on. When I turn off Zone Alarm it says Sygate is currently protecting the computer.  Sygate, the program, has been uninstalled and I have made every attempt to remove areas of it from the registry.

Bob and I can't figure it out, any suggestions? Thanks,

-Staind.
Title: Re: Firewall Problems! (Sheesh)
Post by: Eddy on January 04, 2005, 11:44:15 PM
Surely looks as if Sygate isn't uninstalled completely. (very likely registry keys) Give the registry cleaner on my website a try. (see the link in my signature)

Let us know if that solved the problem or not. (reboot after cleaning the registry)
Title: Re: Firewall Problems! (Sheesh)
Post by: techie101 on January 05, 2005, 12:56:52 AM
Sygate uninstalls rather nicely depending upon which method you used:  Sygate Uninstall or Add/Remove programs.
The former is the most complete.

However, a reboot is the best thing to do after an uninstall and certainly before installing Zone Alarm.

Use the Reg Clean prgram Eddy mentioned.  All you need to do after installing it is to click on the left panel header name.
Look for any occurrence of Sygate and remove it.
Then, click on the right panel header name and do the same.

This should be all that is required.  If things still do not work, let us know.

 :)
Title: Re: Firewall Problems! (Sheesh)
Post by: Staind on January 05, 2005, 01:29:45 AM
I have tried the registry cleaner, nothing worked. Where do I get the Sygate Uninstaller?
Title: Re: Firewall Problems! (Sheesh)
Post by: Lisandro on January 05, 2005, 01:38:58 AM
I have tried the registry cleaner, nothing worked. Where do I get the Sygate Uninstaller?

I'm quite sure there isn't one  :-\
Why don't you try to:
1) uninstall ZA
2) boot
3) install Sygate again
4) boot
5) uninstall Sygate through Control Panel
6) boot
7) install ZA
8) boot
Title: Re: Firewall Problems! (Sheesh)
Post by: techie101 on January 05, 2005, 01:41:18 AM
The Sygate Uninstall utility is part of the program when it is installed, however, sometimes, the program is removed, but NOT the folder.
So....go into the My Computer, Programs and look for Sygate folder.  If its there, open up each folder and sub folder and look for a file called Uninstall.  Clicking on this should run the uninstall utility again.

If this fails to solve the problem, then you more than likely will need to do this: (even though it sounds silly):
Uninstall Zone Alarm and reboot.
Attempt to install Sygate again but  this time shut down all non essential programs except Systray and Explorer using the Shutdown Dialog menu (Hold Ctl. Alt and then the Delete key)

If Sygate installs, then you can try it, if not, THEN go into the Programs/Sygate folder and find Uninstall.  Click it again and everything should come out.  REBOOT.

Then go put Zone Alarm back in.

I know this sounds tedious, but something was not removed and Zone Alarm sees it, or thinks it sees it!

Either way, you need to go back to square one and start over.

 :-[
Title: Re: Firewall Problems! (Sheesh)
Post by: techie101 on January 05, 2005, 01:43:24 AM
Sheesh,

Technical gave you essentially the same method.

He speaks "abbreviated"...
I tend to get "chatty".   ;D

Technical,
Sorry....We cross posted.  I'll be good nex time.    :-X  ;)
Title: Re: Firewall Problems! (Sheesh)
Post by: Lisandro on January 05, 2005, 01:44:35 AM
Sorry....We cross posted.  I'll be good nex time.    :-X  ;)

Techie, you're always welcome.
No need to be sorry when we help  ;)
Title: Re: Firewall Problems! (Sheesh)
Post by: techie101 on January 05, 2005, 01:47:30 AM
sheesh,

Get back to Technical or I when you finish the instructions, but try not to run long without a working firewall!
Title: Re: Firewall Problems! (Sheesh)
Post by: Staind on January 05, 2005, 02:02:28 AM
Yeap! Your suggestions worked, thanks a lot guys!

(sheesh :D)
Title: Re: Firewall Problems! (Sheesh)
Post by: techie101 on January 05, 2005, 02:06:52 AM
sheesh,

Ah...Good!  Technical and I amaze each other at times.

 ;D

Come back anytime if you need help.

Bye
 :)
Title: Re: Firewall Problems! (Sheesh)
Post by: Lisandro on January 05, 2005, 02:15:28 AM
Ah...Good!  Technical and I amaze each other at times.

Hey Techie, do you remember old times?
When we're just newbies here?
We grew up  8)
Title: Re: Firewall Problems! (Sheesh)
Post by: techie101 on January 05, 2005, 02:45:47 AM
Nah....I can't remember that far back.   ;)
We're now over 9800 members!

We started back at around 2500 or so.
Title: Re: Firewall Problems! (Sheesh)
Post by: Lisandro on January 05, 2005, 11:59:26 AM
We're now over 9800 members!
We started back at around 2500 or so.

No, you're wrong. You started before me and I'm the 731th  8)
Title: Re: Firewall Problems! (Sheesh)
Post by: SUSZANNAH on January 05, 2005, 06:26:18 PM
Just out of curiosity, how can you find out your member number?
Title: Re: Firewall Problems! (Sheesh)
Post by: Lisandro on January 05, 2005, 09:08:02 PM
Just out of curiosity, how can you find out your member number?

Just put the mouse over the username and see the Status bar of the browser.
You're the 5315th  ;)
Title: Re: Firewall Problems! (Sheesh)
Post by: techie101 on January 05, 2005, 09:34:52 PM
Wow, I didn't think we started that far back.
We are really senior members.   ;D

Let me see...Where did I put Avast 1.1 anyway????

 ;D
Title: Re: Firewall Problems! (Sheesh)
Post by: SUSZANNAH on January 05, 2005, 10:33:36 PM
Thanks Technical I didn't think I was that old  ;D